In T191007#2796836, @Geez wrote:

Hello, we have tested this on our end but we were unable to reproduce the issue.
Regards,
Geez

In T191001#2796833, @Geez wrote:

Hello, we have tested this on our end but we were unable to reproduce the issue.
Regards,
Geez

good idea

This has not been resolved what are you on about ? Servers are down yet again

Hello Himmy.
Can you please send us a screenshot of the icon you are receiving and exact time and date (with timezone) of the last occurrence?

Hello LampyBee.
Can you please show us a video of the issue?

Still nothing ?? Like come in guys the hell is going on ? Not even a statement??? Just leaving us in the dark for 12+ hours, at this rate might as well refund sekhal since I can't even play it

Halp

When will they be back up ?

Thanks!

Thank you for the report.
This has been reported previously and it is scheduled for a fix. Closing this ticket as it is a duplicate.
Regards,
Geez

Hello,
We have tested this on our end but we are unable to reproduce the issue.
Regards,
Geez

Hello Bella.
There is nothing we can do on our end.

Thank you for the report.
This has been reported previously and is being worked on. Closing the ticket as it is a duplicate.
Regards,
Geez

Resolved for 1.28 stable.

Hello, we have tested this on our end but we were unable to reproduce the issue.
Regards,
Geez

Hello, we have tested this on our end but we were unable to reproduce the issue.
Regards,
Geez

How to fix it?

Hello Shadowskee.
Thank you for the report.
This has been reported previously and scheduled for a fix.
Closing the ticket as it is a duplicate.

Hello Testiculese3939.
Unfortunately we do not reimburse any lost gear.
However, can you please let us know which specific ladder was this? We would like to test it on our end.
Regards,
Geez

Thank you for the report.
This has been reported previously and scheduled for a fix.
Closing the ticket as it is a duplicate.

Thank you, this has been reported previously and we are going to push update to this as soon as it is ready.
Regards,
Geez

Thank you for the report.
This has been reported previously and scheduled for a fix.
Closing the ticket as it is a duplicate.

Thank you for the report.
This has been reported previously and scheduled for a fix.
Closing the ticket as it is a duplicate.

Related to current issues with cold weather on livonia.

Thank you for the report.
This has been reported previously and is being looked into. Closing the ticket as it is a duplicate.
Regards,
Geez

Thank you.
This has been reported previously and is scheduled for a fix.
Closing the ticket as it is a duplicate.
Regards,
geez

Thank you for the report.
This is known and we are working on a fix as soon as possible.

I hate this new cold shit on liviona

Sorry, I hit post before the video was fully uploaded

if whoever sees this can escalate this, its a game breaking bug for livonia