I think that the fact that most melee weapons that are ineffective against zombies can knock you out in one hit doesn't make sense.
I was wearing a gas mask and a ballistic helmet and this guy came up to me and he hit me in the head while directly looking at me. I have a similar gas mask (or I think it's similar) in my home and its made out of pretty hard material. And since the ballistics helmet can protect you from a 5.56 round which has a high amount of hydraulic shock I don't believe that person would've been able to knock me out. So why did I get knocked out?
I think they should add a protection multiplier to helmets and such. Or maybe they would add a damage multiplier when you hit a person at the back of their head. That would ease things up a bit. But despite all these small bugs we find, I am very very pleased the way the game is going :)