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How to report In-Game Bug
Updated 190 Days AgoPublic

Please try to provide as much information as possible about the issue

  • Title -> short description of the issue
  • Description -> describe the issue you've encountered. Describe it thoroughly yet briefly
  • Severity -> to state how much this affects the gameplay (Cannot complete task in any way = Block, Cannot go prone = Major, Cannot equip Boonie Hat after diving for 5 minutes = Minor)
  • Reproducibility -> use this to warn us that it might not be easy to come across this issue, you can type the repro rate [e.g. x%, (y/z)] to make sure the value is precise
  • Steps to reproduce -> describe how to reproduce the bug, it is easiest to fix a bug that we can reproduce on our own
  • Additional Information -> any other information about the issue you find relevant yet didn't make it into the Repro Steps or Description, if you have any screenshots or videos you can use to describe or help us reproduce the bug, upload it to this section

REPRO MISSION
Sometimes it can be really hard to get the right conditions for the bug. That's where repro mission comes in handy the most. Simple repro mission with as few units as possible, preferrably in VR (if issue is not related to specific map) is much better then 20 additional repro steps.

FT EXAMPLE TICKET

EXAMPLE (Please do not take this seriously also)

Title: CSAT tank cannot take off

Description: T100 - Varsuk tank cannot take off unless the whole crew gets out and in before starting the engine

Severity: Major

Reproducibility: Always

Additional Info:
Repro rate: 75% (3/4)

Steps to reproduce:

  1. Start Arma 3
  2. Go to Editor
  3. Place in T100 - Varsuk > (Units - OPFOR - CSAT - Tanks)
  4. Preview Scenario
  5. Start the engine
  6. Hold L Shift to take off

    Observed: T100 will rotate its turret but won't take off, you will need to get whole crew out and in again if you wish to take off Expected: T100 takes off normally

    OS: Windows 10 OS Version: Professional Category: Advanced Flight Model

REPORT A BUG HERE

Last Author
razazel
Last Edited
May 22 2020, 10:31 AM

Event Timeline

razazel created this document.Jul 14 2016, 4:35 PM
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razazel changed the visibility from "Administrators" to "Custom Policy".Jul 14 2016, 4:38 PM
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Astrion added a subscriber: Astrion.Apr 9 2017, 7:46 PM
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Dayz79u added a subscriber: Dayz79u.Jul 8 2019, 7:34 AM

Why we need building base of players can destroy it so easy and and can response inside your base of you building base players can response inside your base from change server and go same place your base and back to you server now boom inside your base wow this make me leaving this game and many player will do same leaving game i am on ps4

Please we need building baes with defending like turrets on ark or rust this make this game so nice

Dayz79u removed a subscriber: Dayz79u.Jul 8 2019, 7:45 AM
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Multiple issues with Old man encountered so far

Red Beret stops 7.62x51 and 7.62x39 had this happen at the check point outside of Georgetown (West)

Container directly across (west) of the IDAP cache has a mesh issue, I was able to glitch through it by accident while in a firefight, this is the direct cause of me getting muted on the discord and something that is probably an issue with the majority of the containers at the port since the look like they were copy and pasted for the majority of them. This is something I feel should have been caught by QA when Apex was released.

Mines are not detectable, I have the mission on regular for my first time through so I can enjoy it rather than going at it hardcore, I had a mine detector in my backpack walked up to a mine, mine did not visually render nor did it give me any options to disarm the mine even though I had a toolkit in my backpack as well, mine exploded didn't kill me, attempted again to find another mine to disable and again the mine isn't showing up but the beeping is there. This was the CSAT mine fields at 047030, standing there currently the mines are beeping but again no render of the mines is coming up.

Save system:
This has major issues, I chose the one where you save at your rest point, but there are auto saves within the game as well, some of these autosaves are not recording such as after a random attack that pops up on the same area that the CSAT minefields are, I fully cleared the base completed the objective and it said saving but didn't record the save.

When you exit, doing the Save and Exit it records your position only where you exit, it doesn't make a save file in the loading area, only when you spawn back in. This caused me to lose about 3 to 4 miles of progress towards an objective.

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Title: Smoke occlusion / removal

Description: Material on window of small store (Eg; Red Burger, BLUKING, etc) causes smoke to dissapear

Severity: Minor

Reproducibility: Always

Additional info: Someone could theoretically apply this material to a "10m User Texture" object, attach it to their player offset to the direction they're facing, with the visible side facing them, and never see smoke in game.

Steps to reproduce:

  1. Start Arma 3.
  2. Create or join any game/server.
  3. Enter small store (eg; Red Burger, BLUKING, etc).
  4. Face a smoke grenade through the glass.

    Observed: Body of + smoke from a smoke grenade does not render looking through glass. Expected: Body of + smoke from a smoke grenade is visible.

    OS: Windows 8.1 Professional

Potential Fixes:

-Remove the glass sections from the small store's 3D model. (This would not fix the material issue, but help for PVP MP)
-Figure out why this glass affects render layers when others do not. (Actual fix)

Object in question: https://community.bistudio.com/wiki/File:Land_Kiosk_redburger_F.jpg

Video example of bug: https://www.youtube.com/watch?v=EuxoiX4zSu4&feature=youtu.be&t=39

Suggestion: On the page labelled "How to report an in game bug" you should add a section that tells people how to report an in game bug. I am posting this here because I literally can't figure out how to do it on the main feedback page. The "How-to" page only describes what a report should include, nothing about how to post one.

dedmen added a subscriber: dedmen.May 21 2020, 6:32 PM

Bug reports don't go here. These are comments, not bug report tickets. Developers don't read here.

@dedmen This is why I put a suggestion at the end of my post, suggesting that they; Add a section to this page that describes how to file a bug report. Considering the page is labelled "How to report in-game bug" it's pretty sad that it doesn't explain how to do so whatsoever...

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