Check their Twitter. They're working on it. They've Tweeted multiple times.

I've been locked out for about 27 hours now. They acknowledged the problem, all we can do is wait for a fix.

In T137901#1841298, @JOHNS3288 wrote:

If all else fails bro https://youtu.be/J7LCZwgooGI That vid shows you how to make another account but it will erase your character that got locked. The good thing is that when you sign in with your primary, it will take over that character

Yup, in 1 more hour it will be a full 24 hours for me. Really sucks, I just want to play.

In T137845#1840325, @GrumpyKing666 wrote:

Probably in the next update

In T137845#1839843, @Geez wrote:

Hello GrumpyKing666 and thank you for the report.
Both of these issues are known and scheduled for a fix.
Regards,
Geez

Well I kinda figured I wouldn't get a response from them tonight. Since they're based in a whole different timezone.

Damn really? Well, at least it's not just me. Hopefully they fix this ASAP. We literally can't play. feelsbadman