Hello, can you please try the following?

I found the issue. I missed a character in the ID.

I found the issue. I missed a character in the ID.

Hello rshort3021.
It seems you have provided us with a faulty player ID code?

Yes. I have tried multiple times and reinstalling multiple times. Always the same error at the same loading point.

have you tried to clear system cache? You just need to hold down the power button, select power options, and choose restart. Or follow this link, they have more specific directions
https://www.nintendo.com/en-gb/Support/Nintendo-Switch/Error-Message-The-Software-Was-Closed-Because-An-Error-Occurred-hills of steel-1554419.html?srsltid=AfmBOorPUta-dWbUbp8vOK9-wq683gAl4fUbQfjwHM72552_f6pc9YQq