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Massive crash players on my server
Closed, ResolvedPublic


in my game server with the mod Altis Life, when we are between 40 and 50 player crashes Arma 3 for most of the players with the message Windows Classic "Arma 3 has stopped working ...".


Legacy ID
Game Crash

Event Timeline

Pearl84 edited Steps To Reproduce. (Show Details)Aug 29 2014, 10:25 PM
Pearl84 edited Additional Information. (Show Details)
Pearl84 set Category to Game Crash.
Pearl84 set Reproducibility to Always.
Pearl84 set Severity to None.
Pearl84 set Resolution to Open.
Pearl84 set Legacy ID to 3048337369.May 7 2016, 7:20 PM

I can confirm this. We (WOG) have same problem. All clients crashing, but server working fine. Dump:

Lex added a subscriber: Lex.May 7 2016, 7:20 PM
Lex added a comment.Sep 2 2014, 10:29 PM

This happens on other servers, and without addons. After the upgrade, 1.28, 20-30 minutes ArmA2 bug
All made in both directions
It does not help.

nics added a subscriber: nics.May 7 2016, 7:20 PM
nics added a comment.Aug 30 2014, 12:50 AM

Same for Arma 3 dedicated Linux server with 4-10 players:
Server keeps running, Clients crash (all clients connected to that single server at once).
Happens regularly every 20-30 min.

havena added a subscriber: havena.May 7 2016, 7:20 PM
Iceman added a comment.Sep 1 2014, 9:04 AM

Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When package will be smaller than 5000k, you can attach it here. When package is bigger, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

Hello Iceman,
thank you for your attention.

I've checked that folder and server side is empty, client side I'm giving you my bidmp, mdmp and rpt attaching them here.

pojus added a comment.Sep 1 2014, 1:12 PM

Hi, I'm Admin with Pearl84 on the same server.
I've uploaded the files from a crash just happened on our test server. I was alone on the server.

Thank for your help

Iceman added a comment.Sep 1 2014, 1:51 PM

Thank you for the files. Could you please try to specify when these crashes occur? Is it any moment common for the crashes? Also, which missions are your servers running (and the crashes are happening during them)?

It seems to happen in a random way after patch 1.28, on our official server we're running Altis Life 3.1.3 and we've noticed that with less than 20-30 players it occours only to few people (3-4 a times) but if we are over 30-40 players it can occour from 3-4 to 20-30 people at the same time.
On the test server we're running Altis Life and only tested with 3-4 people. As said by Pojus before, today with only him online (and afk doing nothing) the crash occourred.
At the moment we haven't found a common cause for these crashes

looks like its a BEClient.dll related crash, I've been getting these as well. Usually after 30 or 40 minutes of gameplay (of course this happens after the netcode seems to break, certain actions with vehicle (Get in and get out), end up not being sent to everyone else on the server). The problem probably isn't visual in any way. It's something that is going on "under the hood" with BE.

Iceman added a comment.Sep 1 2014, 4:51 PM

yes, I can confirm that the crash is connected to Batleye libraries. We are investigating it and can already reproduce it.

Thank for your help Iceman. I await your response.

R3vo added a subscriber: R3vo.May 7 2016, 7:20 PM
R3vo added a comment.Sep 2 2014, 2:25 PM

Any news about this issue? Otherwise my whole community needs to patch back to legacy build.

Iceman added a comment.Sep 2 2014, 2:32 PM

these crashes are unfortunately known issue for 1.28 Stable version. I am closing this ticket as duplicate, please keep track of the linked original one.

Ok, thank you Iceman. I follow the original ticket.

Lex removed a subscriber: Lex.Jun 23 2017, 2:29 AM
dedmen closed this task as Resolved.May 18 2020, 11:12 AM