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When i close the game after playing i get this message after Arma 3 has crashed
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Description

Version DEV Build 0.57.1058.7

Problem Event Name: APPCRASH

Application Name:    arma3.exe
Application Version:    0.57.105.7
Application Timestamp:    51882681
Fault Module Name:    XAudio2_6.dll
Fault Module Version:    9.28.1886.0
Fault Module Timestamp:    4b6b0791
Exception Code:    c0000005
Exception Offset:    000250ec
OS Version:    6.1.7600.2.0.0.256.1
Locale ID:    2057
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789 {F19333} {F19334} {F19335} {F19336} {F19337} {F19338} {F19339} {F19340} {F19341}

Details

Legacy ID
2786533643
Severity
None
Resolution
Fixed
Reproducibility
Always
Category
Game Crash

Event Timeline

Champy13 edited Steps To Reproduce. (Show Details)May 8 2013, 9:48 PM
Champy13 edited Additional Information. (Show Details)
Champy13 set Category to Game Crash.
Champy13 set Reproducibility to Always.
Champy13 set Severity to None.
Champy13 set Resolution to Fixed.
Champy13 set Legacy ID to 2786533643.May 7 2016, 2:01 PM

also getting it since yesterdays update. Also noticed the main menu intro level (rotating map) doesnt appear to happen anymore, getting loads of errors suddenly after yesterdays update.

We need dxdiag and files from this folder for solve your problem. C:\Users\<Name>\AppData\Local\Arma 3 Alpha\
Can you upload somewhere in winrar package please?
When package will be smaller than 2,097k, so you can attach here. Thank you.

http://feedback.arma3.com/how-to-user.html.html

Same here, My gpu usage hits he roof just before it crashes

I have uploaded a rpt file (arma3http://feedback.arma3.com/how-to-user.html.html_2013-05-09_20-19-57.rar), hope this suffices

See armacrashtonight rar file for full files:)

ceeeb added a subscriber: ceeeb.May 7 2016, 2:01 PM

I'm also getting crashes on closing with recent dev builds. I have only noticed this happening in the last few builds.

yep... still getting it

Squelch added a subscriber: Squelch.May 7 2016, 2:01 PM

This crash only occurs on game shutdown.
It appeared after the audio fixes.
Faulting module XAudio2_6.dll

Supplemental information:

If A3 is left running for extended periods of time - overnight - the audio ceases to play (silence) yet there does not appear to be any errors. Power mode set to Hi-perf, so this can be ruled out.

rpt, dxdiag and evt files for last two crashes attached. prefixed Sq

Please note: Second crash is after a fresh boot to rule out external issues.

I have the exact same issue and can confirm that problem is caused by XAudio2_6.dll as explained by Squelch.

I will not attach the rpt and dxdiag to avoid confusion. However, let me know if you need them from me too.

Mods: A3
Distribution: 0
Version 0.57.105093
Fault time: 2013/05/12 17:41:40
Fault address: 6C3650EC 01:000240EC C:\Windows\SysWow64\XAudio2_6.dll

I have the same crash on exit, everytime I close Arma 3. I've only been testing for a short while though, since 8th May.

Mini Dumps and DXDiag are in the zip linked to below.

https://dl.dropboxusercontent.com/u/21030205/Arma%203%20Alpha_Andydigital.zip

Can i ask if anyone that has posted is using a USB headset?
I have onboard sound card via jack which is disabled and my HS-1200 Creative Labs USB headset is set AS Default for my sound.
I have noticed that it will only crash after playing the game for a time, it doesnt crash just entering and exiting without running Arma 3.
I have Realtek onboard sound

Funny you would mention that champy, i agree, been having issues with my usb headset at the time the crashes start happening, now i have a constant unknown usb drive error 43 popping up... Wonder if its related?

I do not use a USB headset, although I do have a Xbox 360 Wireless receiver for Windows plugged in, which I can use a Xbox 360 wireless headset with, but I haven't switched on the Wireless headset or ever used it with Arma 3. I will test it tomorrow without the receiver plugged in and will report if it stops the crash for me, I doubt it will make any difference though.

I use the headphone socket on my monitor so I'm using a High Definition Audio Device via HDMI.

Using motherboard sound device produces the same results. Current sound configuration is set to use all devices for playback.

This issue no longer appears in version 0.57.105210 for me. can anyone else confirm?

As mentioned in my last report removing the Wireless receiver for Windows made no difference as expected, even with today's update.

Still present for me :( Will try later through speakers and not usb and see if i get the same issue.

b101uk added a subscriber: b101uk.May 7 2016, 2:01 PM

I get this also most of the time on game shutdown.

uploaded b101uk_arma3_2013-05-16_15-37-21.rar

Have tried via Onboard sound card and played, no error message on Exit
Then played with USB Headset and got error on EXITING game.

ONBOARD CARD IS

7.1 CH HD Audio with Content Protection (Realtek ALC892 Audio Codec)

I just deselected my onboard sound which is Realtek ALC889 8 channel (yes the manual says 8Ch) and used the Xbox Wireless headset as the default sound device instead. Arma 3 did not crash on exit.

moraa added a subscriber: moraa.May 7 2016, 2:01 PM
moraa added a comment.May 17 2013, 7:40 PM

Hi i get the same problem when i exit the game crash

my report arma3_2013-05-17_19-08-52.rpt

game version :dev build 0.57.105210
os:windows 7 64bit

thank

I may have been premature in reporting it was fixed for me. It now appears to be more specific in that a mission/editing session must be done first. Simply entering and exiting the game does not produce the problem.

I also have a Realtek sound device ALC892, but as mentioned earlier, I use the AMD high Definition Audio via my monitor's HDMI for playback most of the time.

High GPU usage has been noted before, but this is not 100% reproducible for me. Other observations are High IO activity associated with the crash, but again not 100$ reproducible. These observations are taken from Process Explorer and are specific to Arma 3 process.

Furthermore, it does not appear to matter which exit method is used. Following the menu, closing the process window from the desktop or task bar, or using Alt-F4 combination.

Version: 0.59.105455 released today does not exhibit the crash for me.

There does not appear to be anything in the changelog that might address this issue other than a new exe.

Can anyone else confirm?

Going home in an hour, will test... Excited to finally get to play again =P

Okay, still crashing for me =( only played infantry showcase, as soon as I get orders to find and take out spotters, then it just freezes up and crashes... -sigh-

Still same crash on Exit for me after latest exe :(

I have a feeling you may have another issue ShotgunSheamuS. If you are suffering crashes at other times, and not just at game exit, it may point to another problem.

It may help if you upload your rpt and crash dumps so they can be reviewed and to confirm there is a common cause.

The issue definitely seems to have gone away for me, but I will report back if it appears again in a future patch.

Squelch i actually do have a separate ticket, i use to have the issue of crash when closing ARMA 3, then at done update, it started crashing ingame too, septate ticket made for that, but i bet its related. Also uploaded all my files, but i treat both calls as the same, because both have the same result... Crashing.

I see. As I am just a reporter too, I'm unable to see your other reports, so I was unaware of another ticket.

If you really believe it is related to the same cause - in this case XAudio2_6.dll being the faulting module - then perhaps you could link to that issue?

Use # followed by the issue number to place a link to it.

Problem Event Name: APPCRASH

  Application Name:	arma3.exe
  Application Version:	0.58.105.348
  Application Timestamp:	5195362f
  Fault Module Name:	XAudio2_6.dll
  Fault Module Version:	9.28.1886.0
  Fault Module Timestamp:	4b6b0791
  Exception Code:	c0000005
  Exception Offset:	000250ec
  OS Version:	6.1.7600.2.0.0.256.1
  Locale ID:	2057
  Additional Information 1:	0a9e
  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:	0a9e
  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Still present after latest patch, i am running a sound mod, but will remove and see if this isnt helping and repost new rpt

No change here with the big update today, still crashes with the same error on exit.

Squelch, are you using any mods?

No Mods.

I do run AiA at times, and something else I'm working on, but all testing for here is Mod free. See my rpt file.

Version: 0.58.105348 has brought the issue back for me.

Here are my repro steps that I've used all along with this issue.

Start fresh game.
Play through Infantry Showcase.
Exit via menus.

No mods and launched via Steam.

New rpt and dump attached.

Post Version: 0.59.105455 rpt (non crashing) added for comparison - Sq-arma3_2013-05-20_13-52-52.zip

Since I updated like yesterday or two days ago to the latest dev build the game occasionally crashes as I exit it but if I just start the game up and close it immediately it doesn't happen so I apparently have to run it for a while before it happens. Too lazy to test but perhaps it only happens when I've actually started a mission or something such.
I don't get any error message and Windows only tells me the game has crashed.

Win 7, no mods, no prior supercrashes.

Is my problem the same or is there another ticket?

MisTyK added a subscriber: MisTyK.May 7 2016, 2:01 PM

Got same problem on windows 8, when i quit game and when i arrive in desktop i got "arma.exe has crashed...." message.

Odjob added a subscriber: Odjob.May 7 2016, 2:01 PM
Odjob added a comment.May 23 2013, 7:00 PM

Same problem here, crashes when quit game. No mods.

Using Realtek High Definition Audio version 6.0.1.6602

Problemhändelsens namn: APPCRASH

Programnamn:	arma3.exe
Programversion:	0.59.105.634
Programtidsstämpel:	519d3e53
Namn på felmodul:	XAudio2_6.dll
Modulens version:	9.28.1886.0
Tidsstämpel för felmodul:	4b6b0791
Undantagskod:	c0000005
Undantagsförskjutning:	000250ec
OS-version:	6.1.7601.2.1.0.768.3
Språkvariant-ID:	1053
Ytterligare information 1:	0a9e
Ytterligare information 2:	0a9e372d3b4ad19135b953a78882e789
Ytterligare information 3:	0a9e
Ytterligare information 4:	0a9e372d3b4ad19135b953a78882e789

Seems to be related to this topic too. Since todays update (version 0.58.105348) in the stable branch Arma3 is unplayable. After some time every time the game freezes and windows says the game has stopped working. before the update I have never had a such a problem with arma 3 alpha.

Type: Public Alpha
Branch: Stable
Version: 0.58.105348

Added files: arma3_2013-05-23_22-41-26.rpt + dxdiag_arma3_2013-05-23_22-41-26.txt

To confirm crash still occurring with current exe Version: 0.59.105679
Have uploaded last nights files and dxdiag (ArmaCrash Recent270513.rar).
Any suggestions Astaroth on how to overcome this or additional testing required?

Every Exit I get this crash. Getting tiresome now. Please Fix this BIS.
Its been this way for the last 3-4 dev builds.

SB Recon 3D sound card, with on board sound turned off.

Problem signature:

Problem Event Name:	APPCRASH
Application Name:	arma3.exe
Application Version:	0.59.105.814
Application Timestamp:	51a5b408
Fault Module Name:	XAudio2_6.dll
Fault Module Version:	9.28.1886.0
Fault Module Timestamp:	4b6b0791
Exception Code:	c0000005
Exception Offset:	000250ec
OS Version:	6.1.7601.2.1.0.256.1
Locale ID:	2057
Additional Information 1:	0a9e
Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
Additional Information 3:	0a9e
Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

This is still present in the recent dev. branch update rev. 105957.

Joris promised it will be in the beta too.

Seems fixed for me :) in latest update on Dev

Metalcraze 0 BIS 1

Following the usual playthrough of the infantry showcase, and exiting appears to be fixed for me too in Version: 0.61.106023

Fixed for me also.

confirmed! Great stuff, thank you BIS for getting around to fixing these issues.

Also, rather random, but during gameplay, also noticed during check point save the screen doesnt pause anymore? Saving happens unnoticed? If this was not intentional, Which I guess was not looking at dev changelog then dont change it, I like it!

MadDogX added a subscriber: MadDogX.May 7 2016, 2:01 PM

Fixed confirmed from multiple people. Marking as resolved. :)

Mass close.