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Intermittent, brief game freezes
Awaiting internal Testing, NormalPublic

Description

Please provide the following when creating the Ticket:

Game Version number: 1.2.1.169
Modded?: No (Yes/No)
If modded, please list the mods:

Issue Description: This bug has always existed, basically the game will briefly freeze EXACTLY as shown in the video, same symtoms each occurence. Notice how the audio seems to return before video, happens in some cases. The freezes are random and can happen with intervals of days or just hours, have not seen any pattern.

Details

Severity
Major
Resolution
Open
Reproducibility
Random
Operating System
Windows 10
Operating System Version
XBOX SERIES X
Category
General
Steps To Reproduce

Please include reproduction steps here!!!!
Unknown, play and hope it happens sometime I suppose.

Additional Information

Does not happen to everyone at the same time.
My friends do not freeze when I freeze, for example. We could individually freeze a few hours later or earlier than each other, it is extremely random.

Event Timeline

Better video

Geez changed the task status from New to Awaiting internal Testing.Dec 17 2024, 9:14 PM
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This comment was removed by Geez.
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Geez added a subscriber: Geez.Dec 18 2024, 12:40 PM
byNautiic updated the task description. (Show Details)Jan 12 2025, 1:27 AM
byNautiic edited Additional Information. (Show Details)
byNautiic added a comment.EditedSat, Mar 8, 3:12 PM

Happens in Xbox experimental 1.3.0.102 too, but can sometimes lead to full dashboard crashes

Happens very often on 128p stress test servers

byNautiic renamed this task from Very intermittent, brief game freezes to Intermittent, brief game freezes.Sat, Mar 29, 6:18 PM
byNautiic changed Severity from Minor to Major.

Bump. Playing on 1.3 stable, I freeze every 20 seconds, eventually leads to a crash.
Completely unplayable.
I've tried swapping from Quality (30)fps to Performance (60)fps, nothing changes.

Bump. Playing on 1.3 stable, I freeze every 20 seconds, eventually leads to a crash.
Completely unplayable.
I've tried swapping from Quality (30)fps to Performance (60)fps, nothing changes.

Mine aren't that frequent. Tried clearing cache?

Bump. Playing on 1.3 stable, I freeze every 20 seconds, eventually leads to a crash.
Completely unplayable.
I've tried swapping from Quality (30)fps to Performance (60)fps, nothing changes.

Mine aren't that frequent. Tried clearing cache?

Yes, I have tried clearing cache before restarting the game, they always come back. I got about 2 and a half hours of playtime from 20:00 (8PM), it was full of game freezes, and ended up in a crash, I came to the site to make a report but saw you had made one.
I planned on uploading a clip as well but my Xbox failed to record last 45sec before the crash.

Bump. Playing on 1.3 stable, I freeze every 20 seconds, eventually leads to a crash.
Completely unplayable.
I've tried swapping from Quality (30)fps to Performance (60)fps, nothing changes.

Mine aren't that frequent. Tried clearing cache?

Yes, I have tried clearing cache before restarting the game, they always come back. I got about 2 and a half hours of playtime from 20:00 (8PM), it was full of game freezes, and ended up in a crash, I came to the site to make a report but saw you had made one.
I planned on uploading a clip as well but my Xbox failed to record last 45sec before the crash.

Ok, I see. Are you on Series X or S? I'd imagine S struggles even more.

Series S, I suffer a lot this 1.3 stable update, 1.2.1 introduced very few freezes, the hotfixes added more and more, 1.3 exp was the same as 1.2.1 but 1.3 stable just freezes so so much.

Series S, I suffer a lot this 1.3 stable update, 1.2.1 introduced very few freezes, the hotfixes added more and more, 1.3 exp was the same as 1.2.1 but 1.3 stable just freezes so so much.

That makes more sense then.
I hope something can be done about it.
I was not getting this amount of freezes on exp either.

I agree, something has to be done because playing like this is very very difficult. Often times it happens exactly when you don't want it to happen, like piloting a helicopter, active gunfight, clutch play, so on. like me once when I was eyeing down an enemy infantry in a jeep driving my way, once I was ready to shoot my game froze 3 times, it pissed me off so much.

Anyhow I have scoured up 3 videos where this game freezing happens, question is if I have permission to upload them here.

I agree, something has to be done because playing like this is very very difficult. Often times it happens exactly when you don't want it to happen, like piloting a helicopter, active gunfight, clutch play, so on. like me once when I was eyeing down an enemy infantry in a jeep driving my way, once I was ready to shoot my game froze 3 times, it pissed me off so much.

Anyhow I have scoured up 3 videos where this game freezing happens, question is if I have permission to upload them here.

Sure, I don't see why not. I haven't needed any special permission :)

Click on the cloud symbol with an arrow to upload it

Here's a video where I froze 3 times in a row.

Video where I freeze twice.

Alan101 added a comment.EditedMon, Mar 31, 10:54 PM

Video where I freeze once.

First video seems to have audio desync, that's an xbox problem when you push your luck with recording last 60 seconds I think.

There's more videos I haven't cut yet but you get the gist, it's horrible.

Today at 5:10PM, my game managed to freeze 13 times within a minute, there was nothing crazy going on either, my 13th freeze happened when I was face to face with an enemy player.
This. Is. Straight. Up. Unplayable.