Please provide the following when creating the Ticket:
Game Version number: 1.2.1.169
Modded?: No (Yes/No)
If modded, please list the mods:
Issue Description: This bug has always existed, basically the game will briefly freeze EXACTLY as shown in the video, same symtoms each occurence. Notice how the audio seems to return before video, happens in some cases. The freezes are random and can happen with intervals of days or just hours, have not seen any pattern.
Please include reproduction steps here!!!!
Unknown, play and hope it happens sometime I suppose.
Does not happen to everyone at the same time.
My friends do not freeze when I freeze, for example. We could individually freeze a few hours later or earlier than each other, it is extremely random.
Happens in Xbox experimental 1.3.0.102 too, but can sometimes lead to full dashboard crashes
Bump. Playing on 1.3 stable, I freeze every 20 seconds, eventually leads to a crash.
Completely unplayable.
I've tried swapping from Quality (30)fps to Performance (60)fps, nothing changes.
Yes, I have tried clearing cache before restarting the game, they always come back. I got about 2 and a half hours of playtime from 20:00 (8PM), it was full of game freezes, and ended up in a crash, I came to the site to make a report but saw you had made one.
I planned on uploading a clip as well but my Xbox failed to record last 45sec before the crash.
Series S, I suffer a lot this 1.3 stable update, 1.2.1 introduced very few freezes, the hotfixes added more and more, 1.3 exp was the same as 1.2.1 but 1.3 stable just freezes so so much.
That makes more sense then.
I hope something can be done about it.
I was not getting this amount of freezes on exp either.
I agree, something has to be done because playing like this is very very difficult. Often times it happens exactly when you don't want it to happen, like piloting a helicopter, active gunfight, clutch play, so on. like me once when I was eyeing down an enemy infantry in a jeep driving my way, once I was ready to shoot my game froze 3 times, it pissed me off so much.
Anyhow I have scoured up 3 videos where this game freezing happens, question is if I have permission to upload them here.
Sure, I don't see why not. I haven't needed any special permission :)
Click on the cloud symbol with an arrow to upload it
Video where I freeze once.
First video seems to have audio desync, that's an xbox problem when you push your luck with recording last 60 seconds I think.
There's more videos I haven't cut yet but you get the gist, it's horrible.
Today at 5:10PM, my game managed to freeze 13 times within a minute, there was nothing crazy going on either, my 13th freeze happened when I was face to face with an enemy player.
This. Is. Straight. Up. Unplayable.
My game froze and crashed this morning, 0646, 5 April 2024, Seattle, WA.time. I am on Xbox One, which has been doing this frequently, at least the freezing up part. I had a good ping, my download speed is 1260Mbps and upload is 669 Mbps, so I know that was not the issue, unless it changed while playing and I didn't notice. I died twice in a game yesterday while driving. It is becoming very annoying as I have enjoyed playing the game. I recently purchased the game within the last few months. As a Dayz fan, I thought I would try this. Please fix it.
Today with the newest Arma Reforger stable update, I have encountered 4 consecutive game crashes, I managed to save videos, 3 videos spliced into one video, wonderful fix, I HOPE that something in this video reveals something because these game freezes and crashes are getting repetitive and annoying, no matter what server, where I am, what I do, they'll always happen. This update though introduced more crashes than freezes, I get about 3 freezes and then on the 4th I crash. The 6 second clip of my screen being frozen is right before the crash happens.
Ohhh you guys are gonna love this, ab so lute ly unplayable.
THE WHOLE VIDEO is just a picture!
My game freezes went from basic 5sec freezes to a whopping 10 seconds to a whopping 30 seconds.
Also happens to me in official vanilla servers, it's more frequent for me now and crashes more often.
My console is completely CHILLING, not even hot, fans are quiet.
As of the newest update, my gameplay has been A BIT MORE stable, the game freezes happen less but still happen, whatever y'all did is going the right direction, haven't crashed once, yet, it will happen eventually that I'm sure of.
Edited on April 18th 7:45PM GMT+2
Scratch that about happening less, still the same amount of freezes and crashes.
Today on April 19th, 9PM, I have frozen 5 times upon joining in a server, then crashed, I had the chance to join back and took it, just to freeze again ONCE and then game crashed again.
Time to wait for next patch.
Uploading 3 videos in chronological order where a crash happens.
Bottom is first, top is last
Forgot to add context; these 3 videos (the first 2 are actually one but Xbox recording is horrible sometimes) show game crashes that happened within 10 minutes of each other, first I crash while overlooking the forest and the road, I restart my game and rejoin and run somewhere else, just to crash again as I was trying to type in chat.
As of THE LATEST UPDATE which rendered consoles crossplay-less for 1 hour, it is safe to say that the game freezes and crashes are still NOT GONE. Game is trying so hard to silence me too as I'm trying to say Bohemia didn't fix this.
Top video is 2nd, bottom video is 1st.
Frequency of the freezes and crashes are still the exact same as it has been since 1.3, when will we be able to actually play this game without such frequent problems?
Okay, this has to be it, this has to reveal SOMETHING that makes the game crash and freeze. Pay attention to the spinning MI8.
Also can we get confirmation that this ticket is still being looked into? Kinda feels like I'm talking to a brick wall.
Also can we get confirmation that this ticket is still being looked into?
Hello, it is in the queue for our QA to test and investigate the problem.
Regards,
Geez
Hello, it is in the queue for our QA to test and investigate the problem.
Thank you for the reply, but have any of the videos from Nautiic and I given any clue in regards to what is causing these crashes? Is it a texture loading issue? Memory leak? Game asking for too much vram?
Hello, as of the latest 1.4 update, my experience in the game has been RIDDLED with crashes and freezes.
I'd even go as far as to say it happens more than it did in 1.3, it's very difficult to play the game like this, I want to play but I cannot play like this.
This is a major issue.
None of the recordings that I tried to make as they happened came through, Xbox clipped none of them.
