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Can't join Multiplayer servers on my router's internet.
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Description

I'm not really sure where else to go with this. I'm having a really strange bug with joining servers.

As of a day ago, if I try to connect to a DayZ server via my router's internet, I cannot interact with anything, kill zombies (because they are frozen), I am frozen for other players and I can't do anything other than move around.

As an experiment, I connected via my mobile data, and everything worked as normal. No freezing, I could interact with everything, etc. I go back onto my router internet and the problem arises again.

Does anyone know what might be causing this? I don't want to be connecting to servers via my mobile data all the time!

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 10
Operating System Version
1903
Category
Multiplayer
Steps To Reproduce
  1. Connect to my Router's internet
  2. Connect to any server

Event Timeline

Lex added a subscriber: Lex.Sun, Jul 19, 9:03 AM

@SnugglyBoi Hi. Use a wire to connect to your router. Wi-Fi might be reason enough to get desync on DayZ.

@Lex I already use an ethernet connection.

Geez changed the task status from New to Need More Info.Mon, Jul 20, 10:42 AM
Geez added a subscriber: Geez.

Hello SnugglyBoi.
Have you tried to contact your provider regarding to this issue? And do you have a possibility to try a different router on the same network?
Regards,
Geez

Hello SnugglyBoi.
Have you tried to contact your provider regarding to this issue? And do you have a possibility to try a different router on the same network?
Regards,
Geez

I have contacted my provider, and they've told me there is no issue in regards to this. I don't have another router, but my mobile data works just fine on DayZ. But of course, this isn't preferable.

You could try a tracert command to see if there are any network problems.

Type "CMD" in the search bar (Bottom left of windows), Then open command prompt (This will open a black window)

Now type tracert [ip address of a dayZ server]

Example: tracert 194.26.183.122 (This is the ZombieToast dayz server)

Look for any "hops" that timeout or have a very large latency, especially the first one as this is the connection to your router from your PC.

I have included an example of one that I did to the ZombiToast server as an example.

You could try a tracert command to see if there are any network problems.

Type "CMD" in the search bar (Bottom left of windows), Then open command prompt (This will open a black window)

Now type tracert [ip address of a dayZ server]

Example: tracert 194.26.183.122 (This is the ZombieToast dayz server)

Look for any "hops" that timeout or have a very large latency, especially the first one as this is the connection to your router from your PC.

I have included an example of one that I did to the ZombiToast server as an example.

I've done this, and the 8th and 9th timed out, but that was to an official server that, for some reason, works fine on my router. With the server I tried to connect to, it's the 6th and 7th that timed out. However, I can't seem to find any large spikes in latency, all of them are <50ms.

-1PARA-Gramps added a comment.EditedThu, Jul 23, 10:05 PM

If you get time outs AFTER it has reached the server (Line 7 in my example, note the IP address is the same as the server) then you can ignore these.

If you are getting timeouts before that then it would suggest a network problem at the point of the timeout (You could try tracing the fault by the IP address but probably nothing you can do about it unless it points to your ISP)

Sometimes re-booting your router can sort it out (You can but try).

Can you post a screenshot of your tracert results, may be a chance we can spot something?

If latency is low and there are no timeouts then the problem is unlikely to be a network de-sync problem.

Does this happen with all servers or just one in particular?

If you get time outs AFTER it has reached the server (Line 7 in my example, note the IP address is the same as the server) then you can ignore these.

If you are getting timeouts before that then it would suggest a network problem at the point of the timeout (You could try tracing the fault by the IP address but probably nothing you can do about it unless it points to your ISP)

Sometimes re-booting your router can sort it out (You can but try).

Can you post a screenshot of your tracert results, may be a chance we can spot something?

If latency is low and there are no timeouts then the problem is unlikely to be a network de-sync problem.

Does this happen with all servers or just one in particular?

This happens only in modded servers, seemingly. Official servers work completely fine. I've run the tracert again and am getting a lot of notifications notifying me of timeouts{F1861472}

I would do a tracert for both servers and do a comparison, Its strange that official are ok and community are not, It may be that its not network related and there is some other fault but a lot of timeouts and or high latency would tend to point to a network issue. I'm by no means an expert on network connectivity so someone with a bit more experience may be able to give you better guidance.

I run a server that runs mods "Apocalyptic Killers Server" you could try to connect to that and also do a tracert to the server and we can compare screenshots as I am also with TalkTalk but their UFO service (Although the server runs from a PlusNet account).

Hope this is of help

It's the timeout at line 3 that doesn't look good as this "appears" to be from your router to your ISP (Assuming line 2 is your router IP address.)

I've done a lot of research into this. I'm really not sure what the issue is. My best guess would be something along the lines of an antivirus or firewall that blocks the mods as a false positive, but I've disabled all my antivirus, including my windows firewall, and nothing's changed anything. It's so weird. But then again, I guess if it was my antivirus, the problem would persist even on mobile data as well. I'm really stumped here.

You could try to lower this setting under Steam options: Steam -> Settings -> In-Game -> In-game server browser / Max pings/minute, lower this to 250 or 500. When you browse the community tab in DayZ it creates thousands of sessions at once and can overload your router depending on the router session limit. I dunno if that's your problem but may be worth checking. I have this problem sometimes because my router session limit is only 4000, if you can research your router model and session limit is 8000+ it's probably not a problem.