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Jul 26 2020, 10:17 PM


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Not sure why but so many timeouts and a latency as high as 1170 ms doesn't look good, especially the timeout early on at line 3 this could indicate a problem at your ISP. Not sure what you can do to resolve this other than trying a router re-boot. If that doesn't work I would contact your ISP again and submit the above tracert image and see if they can suggest a solution.