Game crash with bad_module_info error
Need More Info, NormalPublic

Description

Been getting this crash and error multiple times while playing new Tac-Ops DLC scenario. The crash occurs fairly regularly (5 times within an hour) but it happens seemingly randomly doing game-play or when reverting to a previous save. I'm not running any mods other than some community produced Steam Workshop scenarios which shouldn't effect playing a BI produced scenario.

Edit Update: Although the crash can happen randomly during game-play, it seems to happen mostly when reverting to a previous save.

Details

Severity
Crash
Resolution
Open
Reproducibility
Random
Operating System
Windows 10 x64
Operating System Version
1709 build 16299.64
Category
General
Steps To Reproduce

N/A Seems to be either happen randomly during game-play or when reverting to previous save.

Additional Information

Related Objects

StatusAssignedTask
NewNone
Need More InfoNone
A_killer_Wombat edited Additional Information. (Show Details)Dec 1 2017, 8:10 PM
dubas added a subscriber: dubas.Dec 1 2017, 8:15 PM

i have same problem...

A_killer_Wombat edited Additional Information. (Show Details)
A_killer_Wombat updated the task description. (Show Details)
A_killer_Wombat renamed this task from Random game crash with bad_module_info error to Game crash with bad_module_info error.
Wulf changed the task status from New to Need More Info.EditedDec 4 2017, 1:15 PM
Wulf added a subscriber: Wulf.

Hello.

Thank you for the report. First, did you try these solutions listed here?

This might also be a problem that is caused by the recent Windows update, which causes crashes. If you can try to downgrade your OS to a previous version and let us know.

dubas added a comment.Dec 4 2017, 5:29 PM

Sorry jako!!!
To nemyslíš vážně???

I have now stable OS.
Do you not think seriously "Downgrade OS".

Wulf added a comment.EditedDec 5 2017, 10:13 AM

I am serious. Users report that this same error occurs in other games as well so it is very likely that the OS is screwed from the last update.

We will do our best to unscrew this. Some users claim that they were playing in window mode and once they switched from full-screen to windowed that it helped.

dubas added a comment.EditedDec 13 2017, 7:41 AM

I always played A3 on fullscreen.

BTW, you're right. Last update WIN10 (Fall Creators Update) is a bad, my pc does not work well.
I see two problems:

  1. my sound ingame and desktop freezing and looping cca 500ms - 1s, the problem is repeated after two minutes (i think this is the nvidia problem since the program version 385.69 and new)
  1. my mouse in A3 and Ylands laging, does not turn smoothly, i disable Sonic Studio (asus software to the motherboard, to adjust the sound) and laging mouse is gone

After a problems with PC, I am install last all drivers in PC via Driver Booster (i have licence) because on the Asus website are old drivers.
PC runinig better.

PC Spec:
WIN: win10 Home 64bit
Case: Fractal Design DEFINE R5
MB: ASUS MAXIMUS VIII HERO
CPU: Intel Core i7-6700K
RAM: Kingston HyperX Savage 32GB (2x16GB)
GPU: ASUS GTX1080 ROG STRIX
HDD: 2x1TB Samsung, 1x3TB Seagate
SSD: Intel 330 180GB (system), Kingston Now V300 480GB, Samsung SM951 M.2 256GB
Power: Seasonic SS-660XP2 F3 Platinum 660W
Cooler: Gelid Solution Tranquillo

Monitor: BenQ XL2420T 120Hz
KB: Logitech G110
Logitech G13
Mouse: Logitech G502 Proteus Core
Logitech G440
Headset: Logitech G430
Tracker: Tobii Eye Tracker C4

Wulf added a comment.Dec 14 2017, 10:51 AM

Yeah, it seems that this month is a screwy one. All updates, whether it be Windows, Nvidia or BattlEye somehow screwed up, and it isn't just us or our game. The internet is full of other games having similar issues as well.