What I can not understand, you asked me to send you these files, yet you do not time the time to communicate or update me in anyway. although this might penalize this call, it seems that you have no interest in helping me. I have paid good green money to play this game and you having a support forum confirms that you should support. even a simple i am working on the problem will suffice. yet i rushed home to reply and send the files you asked for.
PS. if i do not hear from you in the next 12 hours i will escalate this call 0022740.