Hello,
We suggest signing out of the account and then sign back in.
You should also check Xbox troubleshooting pages:
https://support.xbox.com/en-US/help/family-online-safety/enforcement/types-of-xbox-enforcement-actions
https://support.xbox.com/en-US/help/family-online-safety/enforcement/xbox-live-device-bans
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Mon, Jul 28
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