Page MenuHomeFeedback Tracker

Multi-player inaccessible
Reviewed, NormalPublic

Description

Game Version number: 1.4.0.48 (xbox)
Modded?: both normal and modded

Issue Description:
"Multi-player is inaccessible due to user platform restrictions"

Trouble shooting I've done: reset wifi, reset Xbox, checked profile restrictions, tried other games, made sure had active Xbox game pass, uninstall and reinstall the game, tried different wifi.

I played last week up until Thursday I believe and it started doing this.

Still states the same thing. It tries to pull up the screen to chose a game pass variant says "unable to load" then puts me back on arma page and states "inaccessible".

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Operating System Version
Xbox series S
Category
General
Steps To Reproduce

Everytime loading up the game and chose multi-player it pulls up a screen similar to Xbox game pass selection screen. Says unable to load puts me on arma screen "inaccessible due to platform restrictions"

Additional Information

I have active game pass ultimate. Strong wifi and able to play every other game I own. I played arma last week up until Thursday and it started doing this.

Event Timeline

Looking for other things to trouble shoot or a resolution.

Geez changed the task status from New to Reviewed.Tue, Jul 29, 11:36 AM
Geez added a subscriber: Geez.

Hello,
We suggest signing out of the account and then sign back in.
You should also check Xbox troubleshooting pages:
https://support.xbox.com/en-US/help/family-online-safety/enforcement/types-of-xbox-enforcement-actions
https://support.xbox.com/en-US/help/family-online-safety/enforcement/xbox-live-device-bans

Regards,
Geez