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Game crashes on launch when joystick plugged in
Closed, ResolvedPublic

Description

My game crashes on launch when I have my joystick plugged in. It works fine at any other time however after my USB joystick has been plugged in the game crashes every time I launch. Once I unplug the stick it launches fine.

If I plug in the joystick well I'm playing the game it works fine however the joystick provides no input until I attempt to access the control config menu which causes the game to crash.

Details

Legacy ID
2314479675
Severity
None
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
Game Crash
Steps To Reproduce
  1. Plug in USB joystick
  2. Launch game
Additional Information

Joystick: SpeedLink Black Widow. It functions fine with Arma 2 and other games.

I have added the full report file but I believe due to the nature of the error that this part is the root of the problem:

Error: JoystickDevices - CoInitilizeEx return 80010106
Detected Joystick: SL-6640 Black Widow Flightstick

0 ... X axis [1,30]
1 ... Y axis [1,31]
2 ... Z axis [1,32]
5 ... Rz axis [1,35]

Event Timeline

ctrlaltelite edited Additional Information. (Show Details)
ctrlaltelite set Category to Game Crash.
ctrlaltelite set Reproducibility to Always.
ctrlaltelite set Severity to None.
ctrlaltelite set Resolution to Open.
ctrlaltelite set Legacy ID to 2314479675.May 7 2016, 6:57 PM
Bohemia added a subscriber: Heaney.Jul 13 2014, 6:10 AM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When package will be smaller than 5000k, you can attach it here. When package is bigger, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

Added the full crash dump from 2 crashes.

One from a crash on launch with the joystick plugged in. The other file is from a crash on attempt to open the configure controls menu after plugging in the controller.

The file is 11.7MB and can be found here:
http://www.4shared.com/get/gkFxqMUAce/Arma_3_Crashlogs.html

This issue occurs for me too.

Same exact Joystick, the SL-6640 Black Widow Flightstick.

I have attached the logs.

The key bit is "Error: JoystickDevices - CoInitilizeEx return 80010106" in the RPT.

Was with both the last stable build, and now still again with the one today. Did not happen with a build about 6 months ago, but I forget which build exactly that was.

Same joystick, same problem. I remember playing Arma 3 with this joystick before, with no problems (it might have been before july though).
I tried workaround it with connecting joystick after game lauches, but then game crashes after I go to settings.
Dumps:
https://www.dropbox.com/s/z1dp5lvt0q6d2qd/Arma%203.zip?dl=0

EDIT: according to this thread
http://forums.bistudio.com/showthread.php?169250-Speedlink-Black-Widow-Issues
the workaround is to remove producers drivers and to use windows drivers.

This comment was removed by Geez.
Geez added a subscriber: Geez.Apr 23 2019, 11:41 AM
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BIS_fnc_KK closed this task as Resolved.May 19 2020, 3:36 PM
BIS_fnc_KK updated the task description. (Show Details)
BIS_fnc_KK changed the edit policy from "Custom Policy" to "Administrators".
BIS_fnc_KK removed a project: Arma 3.
BIS_fnc_KK edited Steps To Reproduce. (Show Details)
BIS_fnc_KK edited Additional Information. (Show Details)
BIS_fnc_KK set Operating System to Windows 7.
BIS_fnc_KK added a subscriber: BIS_fnc_KK.