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Random crashes on dedicated server
Closed, ResolvedPublic

Description

Our server started crashing very often after update, not sure why, but it's very random. Some mission are fine and no crash at all and some missions keeps crashing even in lobby, sometimes ingame, it's very random. I tried everything, reinstalling server, turn off the mods, nothing helped. I need really help on this, because I have no idea what is causing this crashes. {F23897} {F23898} {F23899} {F23900} {F23901} {F23902}

Details

Legacy ID
520895051
Severity
None
Resolution
Fixed
Reproducibility
Have Not Tried
Category
Server
Steps To Reproduce

It's very random, for example VTS 4.0 mission runs fine, but some other missions and Patrol Ops 3.1 keeps crashing random.

Additional Information

In rpt log there is quite often this error

Exception code: C0000005 ACCESS_VIOLATION at 76FBADAF
Fault address: 76FBADAF 01:0002ADAF C:\Windows\SysWOW64\ntdll.dll

Event Timeline

EvroMalarkey edited Additional Information. (Show Details)
EvroMalarkey set Category to Server.
EvroMalarkey set Reproducibility to Have Not Tried.
EvroMalarkey set Severity to None.
EvroMalarkey set Resolution to Fixed.
EvroMalarkey set Legacy ID to 520895051.May 7 2016, 6:33 PM
EvroMalarkey edited a custom field.
Iceman added a comment.May 5 2014, 3:47 PM

Hello,

thank you for the response. However, we cannot determine what exactly caused your game to crash. It is necessary you tried to run your Arma server without any mods. If the crashes still happen then, please send another crashdumps.

If the crashes stop (on Arma without mods), please try to activate mods one by one until you find out which one causes the crashes.

Mods are not official content from Bohemia Interactive and it is very likely that the CTDs you are experiencing are caused by collisions between two or more mods.

Please let us know, thank you.

Hi,

thank you for answer, I just tested server without any mod and got crash again, with the same error message. Crashdumbs are in crashvanilla.rar hope it helps somehow.

I also included Patrol Ops mission where that crash happen

So I left vanilla server without any mods for some hours and got multiple crashes on vanilla Patrol Ops. It's included in crashvanilla2.rar

So I have no idea what is causing this problem on our server and I really need help on this.

Same problem here.
Version 1.18 Vanilla and only crashes on dedicated server.
If I host a mission on the client, no problems.

I tested "Patrol Operations 3.1" with some friends and "Blitzkrieg A3 RandomMode".

Iceman added a comment.May 6 2014, 8:53 AM

@viper4aa,

could you please create another ticket regarding your issue?

Thank you

Iceman added a comment.May 6 2014, 9:19 AM

Hello,

thank you for the crashdumps (they were many), our programming department will look into it.

Thank you.

Any news on this?

Hi,

please be patient, we are working on fixes as fast as we can. You were not forgotten. Thank you!

Thanks, I know. I was just wondering if it's know what causes this crashes, because it's still happening on our server and I don't know what to do with it.

klamacz added a subscriber: klamacz.May 7 2016, 6:33 PM

Does the game server is scripted to connect to any external, third-party API's?
How many clients were connected during the crash?
Are you able to test the mission on different machine?

I don't know about any third-party API's and there were actually no clients connected when these crashes happend. I tried the mission on my PC multiple times and nothing like this happen. It was very random crash on multiple missions, but after last hotfix it seems to be gone, I have no idea what was causing, neither our server provider.

MadDogX added a subscriber: MadDogX.May 7 2016, 6:33 PM

Mass closing tickets marked as resolved more than 1 month ago.

If the issue is in fact not resolved, please create a new ticket referencing this one and ask for it to be re-opened.