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0xc0000005 Game crash when connecting to servers
Closed, ResolvedPublic

Description

When i choose a server to connect on, Windows says arma has stopped working. The error log of windows says 0xc0000005.
game is on 1.18 {F23867} {F23868} {F23869} {F23870}

Details

Legacy ID
1681119245
Severity
None
Resolution
Fixed
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Just connect to a server

Additional Information

I tried to lauch in admin or in Windows XP sp3, use the Arma DEV too nothing worked.

Sorry for my english

Event Timeline

Mathis edited Steps To Reproduce. (Show Details)May 2 2014, 1:34 AM
Mathis edited Additional Information. (Show Details)
Mathis set Category to Game Crash.
Mathis set Reproducibility to Always.
Mathis set Severity to None.
Mathis set Resolution to Fixed.
Mathis set Legacy ID to 1681119245.May 7 2016, 6:32 PM
Bohemia added a subscriber: Mathis.May 2 2014, 1:34 AM
Fank added a subscriber: Fank.May 7 2016, 6:32 PM
Fank added a comment.May 2 2014, 7:04 AM

Could you please uploaded the crashdumps too?
in your RPT it say C:\Users\ma\AppData\Local\Arma 3\arma3_2014-05-02_00-35-56.mdmp.

Iceman added a comment.May 2 2014, 9:09 AM

Hello,

as Fank points out, it is necessary to upload all the crashdump files.
crashdump is rpt + bidmp + mdmp file with same name)

Thank you.

Iceman added a comment.May 2 2014, 1:04 PM

Hello,

could you please upload your DX-Diag file? It would help us a lot.
You can find how to get your file here:
http://www.matrixgames.com/forums/tm.asp?m=1597548

Thank you.

same issiue but when i press m on zeus as game master

Iceman added a comment.May 2 2014, 3:45 PM

@Stpuccio89,

could you please create another ticket regarding your issue?

Thank you.

All done.
But the Zeus crash file is not mine ...

Mathis added a comment.May 3 2014, 4:08 PM

I manage to connect to a server after a full re installation, BUT, it's a bit random, I tried to connect to a new server for 20 minutes without any succes. And right now i connect to a altis life server in only one try

Mathis added a comment.May 4 2014, 1:44 PM

Any idea ? I use the windows CD to repair the OS and it didn't change anything

Iceman added a comment.May 5 2014, 9:53 AM

Hello,

I have deleted all the irrelevant files. To analyse the problem, we need more crashdumps (crashdump is rpt + bidmp + mdmp file with same name).

If we have crashdumps that do not match with names (were not created at the same time), we cannot analyse them.

Thank you very much.

Mathis added a comment.May 6 2014, 3:20 PM

Ok I've uploaded new crashdumps from my second computer, same error, I upload you the dxDiag of this computer

Iceman added a comment.May 6 2014, 3:28 PM

Hello,

thank you for the cooperation. A hotfix was released today, can you please confirm that the problem got fixed?

MadDogX added a subscriber: MadDogX.May 7 2016, 6:32 PM

Mass closing tickets marked as resolved more than 1 month ago.

If the issue is in fact not resolved, please create a new ticket referencing this one and ask for it to be re-opened.