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Random crashes to desktop
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I am experiencing random crashes to desktop. The game still runs in the background, but clicking the game icon doesn't do anything and I have to use CTRL+ALT+DEL to shut down the game.

I also see the error messages DX11 error : buffer Map failed : DXGI_ERROR_DEVICE_REMOVED and DX11 - device removed - reason: DXGI_ERROR_DEVICE_HUNG in the RPT file.

I have included all files from the Users\.....\AppData\Local\Arma 3\ folder, plus two DxDiag files, 32bit and 64bit. There are also old crash dumps in the included zip file, which I think are related to the issue I'm experiencing. {F22482}


Legacy ID
Game Crash
Steps To Reproduce

Can't really tell as the crashes occur randomly, for me it happened while playing MP or previewing missions from the editor.

Additional Information

I have made sure all my drivers are up-to-date, and properly installed.

Computer specs:

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130801-1533)

System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z68XP-UD4

Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), 3.7GHz (not overclocked, but factory settings allow this processor to run in Turbo mode)

Memory: 16384MB RAM

DirectX Version: DirectX 11

Graphic Card name: NVIDIA GeForce GTX 580
Manufacturer: NVIDIA
Chip type: GeForce GTX 580
Display Memory: 4048 MB
Dedicated Memory: 1488 MB
Shared Memory: 2559 MB

Event Timeline

celticalliance edited Additional Information. (Show Details)
celticalliance set Category to Game Crash.
celticalliance set Reproducibility to Random.
celticalliance set Severity to None.
celticalliance set Resolution to Suspended.
celticalliance set Legacy ID to 4283214299.May 7 2016, 5:05 PM

I again experienced 3 CTDs the past few days with version 1.08.113494. Game crashes to desktop, but keeps running in the background. I can hear the game sounds, but clicking on the Arma 3 icon doesn't do anything, and I have to use CTRL+ALT+DEL to close the game.

One of my clan mates also told me he saw the message "Steam ticket check failed" when my game CTD'd.

I will add some necessary files later on.

I can confirm. I am experiencing random crashes to desktop. The game still runs in the background, but clicking the game icon doesn't do anything and I have to use CTRL+ALT+DEL to shut down the game.

Just had the same crash... same error

I have the same problem but sometimes it freezes or crashes my computer. I used to think it was my computer, but now other people are experiencing this problem I am thinking differently.

@kbiebs123: When your computer freezes do you also have that the sound is like bzzzzzzzz, krrrrrrrrrrr, beeeeeeeep etc.? It locks up the computer completely and it can only be fixed by shutting down my computer and rebooting it.

@celticalliance sometimes but not always.

Do you have hw overclock? Do you have same issue in other DX11 games?
Could you please try some DX11 benchmark? (for example: free version of this benchmark: set DX11 and high or ultra settings and let run some longer time.
Thank you.

No, I do NOT have hardware overclocked. My CPU runs in Turbo mode which is a factory setting. The CPU is allowed to run in Turbo mode because the specs of my machine / motherboard allow it, so for me this can't be the cause of the issues I am having.

Other games run fine, it is just Arma 3 having this issue.


My system
16GB mem
Windows 8.1, formerly Win7

I was having the same problem. Random crashes to desktop all the time. Sometimes I could play for 5 minutes and have CTD, sometimes for 30 minutes before CTD.
"Arma 3 has stopped working"
Sometimes a CTD was not enough ind I got a BSOD instead.
Overall Arma 3 was unplayable.
I did the DX11 test and had no problems.
Recently I installed Assassins Creed Black and in that game I also got CTD.

My investigations in the dump files from BSOD gave me a suspicion that it was a problem with DX11 and maybe PhysX drivers.
So 3 days ago I swiped my computer completely and went from a Win7 to a Win8.1
Now I am running a complete clean install. Only WinUpdates was rolled on the system. No other drivers or anything installed.
Then I installed Steam and Uplay and I can now run both Arma 3 and ACBF without any problems. I yesterday I played 3 hours Arma 3 and my son is just playing as I write this, creating some really BIG battles in the editor and there are no CTD.

I am not going to reinstall or upgrade my Windows 7 to fix problems with just one game.

Bohemia needs to fix this, not us.

Hello Celtic

I am not expecting you to re-install your OS.
I just wanted to tell how I solved my CTD/BSOD problem. And since I had problems with both ACBF and Arma 3, I suspected a failed DX11/PhysX driver.
My expirience told me than instead of hunting fixes in the games and drivers, it makes more sense to clean up entirely and make sure its not my system that is in fault.
if I have CTD/BSOD Again I will start hunting Arma 3 as the faulty module instead.
In my case it was my system.
Also there is a few DX11 features, not supported in Win7.

Well, I am glad it got solved for you. And what I'm about to say is not meant as an attack on you.

The problem is that for the time being I, and with me plenty of others, are having this very annoying issue. The only answer we get every time is do you have hardware overclocked? No, I do NOT. I have a computer that EXCEEDS the recommended requirements so I shouldn't have any problems.

My computer can run other very recent games without any problems, so the least I may expect is for Arma 3 to run properly as well. If there are DX11 features used that are not supported in Windows 7 Bohemia should work on a workaround. I am not a programmer but isn't it a bit odd you allow a game to use features that may not work on a certain range of computers?

It's a bloody fact most people use Windows 7 at this moment in time. It's actually the requirement for this game. I also expect DX11 to work properly on computers running Windows 7, so don't expect any sympathy from me when DX11 or some of its features are used as an excuse to justify these CTDs that have been there since the Alpha.

I, like many others, have paid for this game and can't play it to full satisfaction. That to me is a sign something needs to be fixed asap because this issue has been there since the Alpha. May I expect a fix to this issue rather sooner than later? Yes, I think so. May I expect Bohemia to fix this issue without me having to go through drastic measures such as reinstalling my OS, drivers and what not? Yes, I think so. To me all this now feels Bohemia is trying to put the computers of several users at fault by continuously referring to overclocked hardware, and for me that is just an empty solution to the problem.

I want to be able to play this game for hours on end without crashing back to desktop, or my computer freezing up totally. No other game gives me this crap, so yeah, what gives?

Radek added a subscriber: Radek.May 7 2016, 5:05 PM
Radek added a comment.Feb 6 2014, 10:22 PM

I had many times physx crashes... Try to update graphic drivers to beta with clean reinstall (suggesting to use geforce experience). Also sometimes arma work, sometimes crashes back...

Well, after quite some time of not playing this game because of the many CTDs I decided to give it a try again. Yes, you guessed it right, again a CTD.

I am now getting really annoyed by this. I have provided the necessary bidmp files and RPT logs several times, and still this issue isn't fixed. The only answers I get here are: is your hardware overclocked? NO! Or, try installing the beta drivers. No, I will not install those.

Bohemia, it is time you fix this issue and spend less time on creating stuff like Zeus and what not. I feel like this issue is not even taken seriously.

I want to play this game, and not steer clear of it because it crashes more often than not.

I also feel right now I have wasted money on a game I can not enjoy.


thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our site. I linked this problem to bug number #0000579, where you can read useful tips in comments.

Sorry for the inconvenience, have a nice day.

I am sorry but I find this a very odd response. The ticket you linked this problem to has some similarities with my issues, but all the solutions provided there didn't help me at all.

It's like you're telling me now, "uhm, we don't understand what's causing the problem so you just go find your own solution". FYI, people already HAD this issue when you released Arma 2: Operation Arrowhead. Wouldn't you think that by now you would be able to prevent such issues?

So, here it is. If you can't fix this game to run without issues for me (and many many others with the same issues) I won't play it. I paid good money for this game and it's unplayable for me. And so far Bohemia hasn't done zilch to help me in any way to fix the issue.

As such I am now done with Arma 3, and won't even touch it anymore until you fix your crap. You can also say goodbye to my money for your DLCs as long as you can't seem to be bothered to look into an issue many people already reported.

Good day.

giova added a subscriber: giova.May 7 2016, 5:05 PM

Sorry to say that BIS, but :

1)i play at least 4 Hours per day on Arma (steam says 1424 Hrs since september)

2)until 1 month ago (around 2 release ago) i never EVER had this issue , i didn't changed driver versions or whatever (for sure).

3)Now arma crash every day

4)other games still NEVER crash

Now to help you to investigate i can tell you that :

between times when all were fine, and now, 2 things has changed :

A) 2 new Arma3 releases were published.
B) i changed INTO arma3 some graphical settings to win few FPS

I you wish, i can give you more details regarding that last point.

BTW : it allways happens during playing, SP or MP mission, it is totaly random.

All the DXGI errors can be fixed by restarting the DirectX drivers. This is documented extensively on the internet, and mentioned on multiple forums where people discuss the same issues. It has even been mentioned on this website on several places.

Giova, can you check if the core frequency of your GPU is running on its default setting? If not, use MSi Afterburner to set it to its default setting. I can now play Arma 3, and so far (fingers crossed) the game never crashed for me anymore.

Now everybody may say, well celtic be happy your problem is solved but I still feel these errors can be dealt with by the software, i.e. the game, itself. Documentation on the internet says so, so maybe it would be a good idea to actually implement that and not send people on mostly a wild goose chase?

giova added a comment.Jun 30 2014, 3:56 PM

well, as i wrote, i never ever done any overcloking nor any such tweak. More over i never ever installed any software supposed to increase performance as i know that it will do overcloaking.

I just install OS, official drivers, games, and that's all.

But in case of, i'll do your request.

giova added a comment.Jun 30 2014, 4:01 PM

ok i've installed afterburner, just to have a look.
I didn't changed anything.

GPU is set on 813MHz, i don't know if it is default value, but the slider is allmost to the minimum position.

Here others infos :


Model : Intel(R) Core(TM) i7-2760QM CPU @ 2.40GHz
Logical cores : 8
CPUID : GenuineIntel family 6, model A, stepping 7
Tjmax : 100°C


Périphérique d'affichage : GeForce GTX 560M sur GF116 GPU
Driver du périphérique d'affichage : 337.88
GUID : VEN_10DE&DEV_1251&SUBSYS_10A91462&REV_A1&BUS_1&DEV_0&FN_0
Clef d'enregistrement : \Registry\Machine\System\CurrentControlSet\Control\Video\{7E8C1A50-5D8D-4DFE-A10C-C5B65C1CB56E}\0000

Giova, I think the default core frequency of your GPU is 775 MHz. At least, that's what I make out of the documentation here: But I advise you to check this first with someone who can confirm this, as I don't know anyone who can.

If it is correct though, my suggestion would be to change the core frequency to 775 MHz in MSi Afterburner, click Apply and then try playing the game.

Do not use the Apply overclocking at system startup option yet, as it is best to test it first before you make the changes permanent. This way after you finished playing you can just click the Reset button to put the frequency back to the value it was shipped with.

Hopefully this will solve your issues. Let me know.

giova added a comment.Jul 2 2014, 8:09 PM

First, Thx for your attention :)

I've investigate and installed nvidia inspector software.
To resume following details, it shows that my GPU is not overcloaked ;)

it displays this :
Current Clock 776 MHz
GPU Clock 814 MHz
Default Clock 814 MHz

And its sensor monitor tool displays that my GPU is actually at 776MHz

On NVidia website, specs says that GPU should be between 710 <=> 910 MHz

MadDogX added a subscriber: MadDogX.May 7 2016, 5:05 PM

Mass closing tickets marked as resolved more than 1 month ago.

If the issue is in fact not resolved, please create a new ticket referencing this one and ask for it to be re-opened.