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Maniphest T187701

erro 0x00000001-unable_to_unit_dxgi
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Description

inicializo o jogo pela steam, clico em jogar e aparece mensagem de

. não sei o que pode esta acontecendo. as especificações do me computador são estas{

Details

Severity
Feature
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
Config

Event Timeline

Leopard20 edited projects, added DayZ; removed Arma 3.Dec 28 2024, 8:24 AM
Geez changed the task status from New to Need More Info.Jan 3 2025, 12:09 PM
Geez added a subscriber: Geez.

Hello coelhomarcos.
Please click on "show details and prepare report" and upload the generated archive to this ticket.
Also, please use English only when reporting issues into the feedback tracker.
Regards,
Geez

Maximus_78 added a subscriber: Maximus_78.Mar 9 2025, 4:52 PM

Hi, help me please. I see this problem too. my comp configuration: CPU AMD Ryzen 5 3500X 6-Core Processor 3.59 GHz, GPU GTX1060, RAM 80Gb. After latest update I can not play in the game. TNX

Maximus_78 added a comment.Mar 9 2025, 4:54 PM

DayZReport_Log_20250309T155223_Maksim.zip216 KBDownload

Maximus_78 added a comment.Mar 9 2025, 4:59 PM

Also, I remove and install game 3 times, batteeye, mods ant other. I just doesn't reinstall Windows :-)

Geez changed the task status from Need More Info to Reviewed.Mar 11 2025, 9:50 AM

Hello Maximus_78.
The crash dumps point towards the following: format = 0x00007ff7bd05cf10 "Error creating enfusion engine, some of possible errors:\n* GPU not supported\n* GPU drivers not up to date\n* DirectX not up to date\n* other kind of error"

We suggest running sfc/scannow to make sure there are no corrupted files or installations in your OS. Also please make sure your GPU drivers are up to date.
You can also try to delete the DayZ documents folder, verify the game data and run DayZ as an admin.
Regards,
Geez

Maximus_78 added a comment.Mar 11 2025, 7:11 PM

Hi, Geez. Thanks a lot, for answer.
Early, I updated driver for my GPU (GeForce GTX 1060 TI 6 GB), now I have latest driver version, but DAYZ doesn't work ((, also I remove all folders and reinstall 3 times DAYZ and it's the same.
Help, please may be it have some other problems??
Thank you for your help.

Geez added a comment.Mar 13 2025, 11:27 AM

DAYZ doesn't work

Can you please elaborate?

Maximus_78 added a comment.Mar 14 2025, 11:06 AM

Geez, you are the BEST! This command sfc/scannow help me. Now All OK Thanks a lot and have a good day!!!!

Geez closed this task as Resolved.Mar 14 2025, 11:09 AM
Geez claimed this task.

Glad to hear the issue has been resolved! I am going to close this ticket but feel free to submit another one in case you run into any other issues :)

Nate_LapT added a subscriber: Nate_LapT.Mar 14 2025, 6:53 PM
In T187701#2771369, @Maximus_78 wrote:

Geez, you are the BEST! This command sfc/scannow help me. Now All OK Thanks a lot and have a good day!!!!

Don't forget to run DISM also.
I have these commands in a batch script to fix up windows every so often.

echo on
sfc /scannow

pause

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth



pause
Maximus_78 added a comment.Sun, Mar 16, 1:47 PM

HI! Nate_LapT. tnx a lot.
My victory was not long (((
Dayz again write this errors and now this command doesn't work ((((

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