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Kick every 15 minutes with error 0x000400F0 (BattlEye Query timeout)
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Description

Every 15 minutes the server kicks me with error 0x000400F0 (BattlEye Query timeout). As I noticed, this error began to appear in about a quarter of the players on my server, and among the players in the game itself in general. This error started appearing after patch 1.25. Screenshot of the error below:

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
22H2, assembly 19045.4412
Category
General
Steps To Reproduce
  1. Login to the server
  2. Stay on it for about 15 minutes
Additional Information

The error started appearing after patch 1.25
To solve the problem I took the following steps (at different times):
-disable firewall
-reinstall BE
-reinstall DayZ
-using DZSA Launcher
All these attempts were unsuccessful.

Event Timeline

_4CB_ created this task.Jun 3 2024, 4:21 PM
_4CB_ updated the task description. (Show Details)Jun 3 2024, 4:30 PM
Geez changed the task status from New to Need More Info.Jun 4 2024, 12:19 PM
Geez added a subscriber: Geez.

_4CB_
Can you please send us the following:

server ID(name/IP)
Time of occurrence
Link to your Steam account

Regards,
Geez

_4CB_ added a comment.EditedJun 4 2024, 12:55 PM

Server ID: QDAYZ [DeathMatch] | Vanilla Gun | CHERNO | 194.147.90.85:2304
Time of occurence - 10:48 UTC
Link to my steam acc - https://steamcommunity.com/profiles/76561199581676709/
I also regularly had this error on the server MIDNIGHT 3PP | LIVONIA PLUS | WIPE 27.05 195.18.27.177:2302, every 15 minutes of my game, between 6:00 UTC and 8:00 UTC

_4CB_
Can you please send us the following:

server ID(name/IP)
Time of occurrence
Link to your Steam account

Regards,
Geez

Hey everyone, I am having the same exact issue! Been looking everywhere for days for ways to fix it and have tried everything that has already been listed and a lot more including windows fresh reinstall and the problem persists. The more confusing part however is that ever since the problem started I managed to make the game work fine twice but once the game would be closed and I would play again another time the problem would start again and the fixes that worked before would no longer work. I hope we can find a solution for this! Any help would be highly appreciated!
Thank you in advance!

_4CB_ removed a subscriber: _4CB_.Jun 7 2024, 12:20 PM

No solution yet?

They say the fix will be included in the next hotfix/update.

This hasn't been fixed. You may have put a fix in update, but it's still the same problem.

Tarryn added a subscriber: Tarryn.Jul 2 2024, 7:55 AM

I wonder how long it will be for the hotfix/update they are working on to be implemented..... because this is insanely frustrating helping players as an admin and getting booted constantly.

This comment was removed by Geez.