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AuthPlayerLoginState caused by BattlEye/Steam login timer being too short
Reviewed, NormalPublic

Description

DayZ will randomly fail to allow you to join a server and kick to main menu with "AuthPlayerLoginState". I run one of the largest DayZ community servers in the world and have noticed this problem getting worse. We have thousands of cases of this error throughout our log files and it is well documented on Reddit, Discord, here - etc.

It may be related to Steam API limits or BattlEye login timer (unsure). Through trial and error I can tell you that it isn't some of these things commonly suggested:

  1. Not related to Discord or any overlay - I get this error on separate computers on different ISPs with Steam overlay disabled, NVIDIA disabled, Discord not even running etc
  2. This error happens even on a fresh install of a server running on the localhost
  3. This error happens on a fresh format of Windows 10 and 11
  4. This happens on Wifi and LAN
  5. No ipconfig or network stack commands fix this
  6. Exiting Steam and restarting the PC work sometimes but often do not
  7. Doesn't matter if its the first join of the day, exit and come back later, exit before timer counts down, wait for timer, minimize - none of these things reliably make any difference in ability to reproduce or not reproduce the error

After extensive troubleshooting it appears that the login timer waits 10 seconds for the client then drops the connection if it fails in that time. There is no apparent reason why some logins take longer than others and it isn't a server load issue as it happens even on a server on localhost (lots of processor and RAM to spare) . However we have reliability determined that if it stays in the login state for beyond 10 seconds the user will get kicked with the error.

If this is Steam API related it may not be an easy fix, buf it this is BattlEye we just need to ask them to increase the time it waits for login.

Details

Severity
Major
Resolution
Open
Reproducibility
Sometimes
Operating System
Windows 10 x64
Operating System Version
22H2
Category
Error Message
Steps To Reproduce

Join server
Will work 10x in a row or will refuse to work for hours
No rhyme or reason to why it happens sometimes and not others
Rebooting or closing/reopening Steam works sometimes but I've had it fail to work even after reboot 10-15x+

Additional Information

This guy is onto something and I think you should read over it again:
https://feedback.bistudio.com/T163527

Event Timeline

operativo created this task.Mon, Apr 8, 2:35 AM
Geez changed the task status from New to Reviewed.Mon, Apr 8, 2:33 PM
Geez added a subscriber: Geez.

Hello operativo.
We are aware of the issue, however increasing the timer may not solve the issue as it is indeed tied to Steam authentication.
Regards,
Geez

csatx added a subscriber: csatx.Mon, Apr 8, 6:49 PM

Hello @Geez
Thanks for the quick response. Is there anything we can do as server admins to minimize the frequency of this issue?
Is there anything that Bohemia can do with Steam or have they already been made aware of this issue?
Thanks again for your continued support of DayZ