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Cannot connect to any server - Error 0x0004031 (WaitAuthPlayerLoginState)
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Description

Since the update on 22.02.2022 I can't connect to any servers any more - modded, vanilla, low ping, high ping, doesn't matter. It even happens on LOCALHOST.
Tried reinstalling DayZ after cleaning out all files, tried reinstalling Steam AND dayz, to no avail.
Tried using a mobile internet connection to force a different route.
Called my ISP and had them reset my connection altogether.
Same thing.

The only thing that worked was logging in using a different computer in a different country.

Here's a log from the servers I had access to (they messages were the same so only one copy):
22:52:48 [Login]: Adding player RusIvan (27027666) to login queue at position 0
22:52:48 [LoginMachine]: Add player RusIvan (27027666 192.168.1.68:2728)
22:52:48 [StateMachine]: Player RusIvan (dpnid 27027666 uid ) Entering AuthPlayerLoginState
22:52:49 BattlEye Server: Player #0 RusIvan (192.168.1.68:2728) connected
22:52:49 Игрок RusIvan соединяется.
22:52:49 [StateMachine]: Player RusIvan (dpnid 27027666 uid ) Entering WaitAuthPlayerLoginState
22:52:49 BattlEye Server: Connected to BE Master
22:52:53 [IdleMode] Leaving OUT
22:52:59 Player Unknown (27027666) kicked from server: 49 (Время авторизации истекло. (WaitAuthPlayerLoginState))
22:52:59 [StateMachine]: Kick player RusIvan (dpnid 27027666 uid ) State WaitAuthPlayerLoginState
22:52:59 [Disconnect]: Client 27027666 early disconnect
22:52:59 [Disconnect]: No identity -> remove player info 27027666
22:52:59 [Disconnect]: DisconnectPlayerFinish 27027666
22:52:59 [Disconnect]: Remove player info 27027666
22:52:59 [Disconnect]: Player destroy 27027666
22:52:59 Игрок RusIvan отсоединился.
22:52:59 BattlEye Server: Player #0 RusIvan disconnected

My Specs:
Windows 7 Build 7601
Core i5 4440
20 GB RAM
GTX 1050 Ti
Windows and DayZ both installed on a SATA SSD

Before the update today everything worked fine.
Please help and / or advise.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 7 x64
Operating System Version
7601
Category
General
Steps To Reproduce

Be me lol

Event Timeline

RusIvan created this task.Feb 22 2022, 10:45 PM
Geez changed the task status from New to Need More Info.Feb 23 2022, 11:07 AM
Geez added a subscriber: Geez.

Hello Ruslvan.
Do you receive the same error in all the cases? If so, then there is possibly an issue with the Steam authentification.
Regards,
Geez

Yes, I get an error in all cases

same problem since patch yesterday Error 0x0004031 (WaitAuthPlayerLoginState)

This comment was removed by Geez.

"*IMPORTANT*
When you minimize game for a longer time and maximize it while still being on server then you can't shoot people and zombies, hitboxes doesn't work and you need to reconnect"

FIX IT 'CAUSE GAME IS UNPLAYABLE!!! ALSO WHEN YOU PRESS ESCAPE AND WANT TO CHANGE SETTINGS THERE ARE PROBLEMS WITH STUPID NOTIFICATION SHOWING UP AND WHEN YOU MOVE CURSOR YOUR CHARACTER IS MOVING CAMERA TOO EVEN THOUGH YOU IN MENU MODE

ALSO YOU CANT SWITCH CAMERAS WHILE SPRINTING (Q AND E HOTKEYS)

Geez added a comment.EditedFeb 23 2022, 3:19 PM

"*IMPORTANT*
When you minimize game for a longer time and maximize it while still being on server then you can't shoot people and zombies, hitboxes doesn't work and you need to reconnect"

FIX IT 'CAUSE GAME IS UNPLAYABLE!!! ALSO WHEN YOU PRESS ESCAPE AND WANT TO CHANGE SETTINGS THERE ARE PROBLEMS WITH STUPID NOTIFICATION SHOWING UP AND WHEN YOU MOVE CURSOR YOUR CHARACTER IS MOVING CAMERA TOO EVEN THOUGH YOU IN MENU MODE

ALSO YOU CANT SWITCH CAMERAS WHILE SPRINTING (Q AND E HOTKEYS)

Please, create a separate ticket per each issue you have described. Keep the discussion under tickets only relevant to the issues described in the tickets.

Regards,
Geez

Since yesterday's update (22.2.) I have the same problem as RusIvan. When logging in to any server Error 0x0004031 (WaitAuthPlayerLoginState)

Geez added a comment.Feb 23 2022, 4:55 PM

Hello everyone.
Do you use wired or wi-fi connection?
Regards,
Geez

Wi-Fi connection.
The problem was probably solved by gradually deleting the DayZ, DayZ Launcher and Bohemia_Interactive folders in the AppData folder. I have managed to log in several times to two different servers without an error message. Hopefully it won't show up again.

I solved the problem by switching to windows 10

nothing changed until now

So unfortunately the problem is back again. Yesterday I was logging in normally, today the same message as before. I will definitely not get Windows 10 because of this. :-(

Same stuff. Outside of silly tricks there is no way to log in anywhere, especially places with a queue. If its another small update to force changing hardware/software then i'm speechless. I've seen multiple topics about that error on steam and reddit. On our server it started happening few days ago and the range of victims only increases over time. How can Bohemia publish broken patches?

The problem with connecting to the game still persists. I brought my Windows 10 laptop from work and on it, logging in is completely seamless. I can get into the game normally on my home network with this laptop. My desktop computer with Windows 7 Ultimate 64 bit logs into the game about once out of 50 attempts. The problem clearly arose after the micro patch of 22.2. , because until then there were no problems logging into the game from Windows 7. When I compare the logging process from a laptop with Win 10 and a PC with Win 7, on the laptop after the first red bar, a countdown timer pops up, followed by a second red bar and a successful login to the game. On a desktop PC with Win 7, the first red bar runs, then there is a short timeout, the second red bar runs and then just an Error 0x0004031 (WaitAuthPlayerLoginState) message. Obviously the error is somewhere in the loading of the first bar, which either doesn't load everything it should, or takes too long to load and is terminated by some timeout, resulting in incomplete logging into the game. I completely fail to understand that the only response here to our problem is to ask what connection we have, when it is quite obvious that the connection is not the problem. It seems that support just doesn't give a damn about us, who suffered this problem after the 22.2 micro patch.

Found a solution on steam, tested it already and reposting here. Turning off unnecessary applications before logging process - especially discord - is the key.

I'm not sure, but disabling overwolf aap solves this problem. In my case.

hi , disable discord , was the key in my case . until now without problem to come on a server

When is Bohemia gonna fix what was messed up? How many more days must people wait? Don't tell me its another mistake you guys have done and will not patch it up or will keep it up for 1.17. Because that's more than just unprofessional. Your game is not compatible with so many overlays now its just funny.

Whatever. Did the second best thing and finally gave up on this product. Spend overall over 7k hours in it, and only like 300 hours in vanilla. Without mods this game is empty and with mods its unstable. Time to move along.

I have same problem !

Warning (0x00040031)
You were kicked off the game.
Login error:
Login time out.
(WaitAuthPlayerLoginState)

I'm getting this error, can't join all servers. Please help !

edit: im using windows 7 too (ultimate x64, a few days ago i was using Home Premium x64 but today i format my all storages and installed Ultimate x64, who knows i dont know maybe problem is ultimate x64, yeah i know it's weird. I'm still getting this error. I would like to download and try the Home Premium version, but I don't have time for that, I also use wifi.)

edit2: He said that someone somewhere changed the MTU (or MRU idk) value of the modem and the problem was solved. But this is a temporary solution because after logging into the server, I logged out again and when I tried to log in again, I saw the 0x00040031 error again. To find the correct MTU value, I ran the following codes on the CMD line as an administrator "netsh interface ipv4 show subinterfaces". I saw that I have 1500 MTU value, but this value appears as 1492 in my modem interface. I don't know why, but we subtract 1500-28 (I don't even know what 28 is!). Then we ping the address "ping google.com -f -l 1472" with the result. (1472 is the result we found.) When we do this, we should see a 100% LOSS error. Maybe you won't be the same. I tried to find a result without packet loss by downloading 1472 number by ten. I caught a successful package in my first 10 issue downloads. We need to do 1464+28 (I really don't know, they wrote this on a Turkish forum, but it is irrelevant from DayZ. Just a post for MTU change.) And I go back to the 1462 result written on my modem because that was the result.

What I understand from here is 1492 in modem settings, 1500 in Windows settings.

If you are using a wired connection you will need to use the first one, don't forget to change the mtu value.

If you are using a wireless connection you will need to use the second one, don't forget to change the mtu value.

netsh interface ipv4 set subinterface "your ethernet adapter name" mtu=1492 store=persistent

netsh interface ipv4 set subinterface "your wifi adapter name" mtu=1492 store=persistent

After doing these, I restarted my computer, entered the game and the problem was solved, I exited the game and entered again and got the 0x00040031 error again. This may not be a temporary solution, the problem could be caused by something else. But when I saw that a user was typing, I wanted to try it. My personal opinion is that this is useless and doesn't work.

still can't find solution... we need help.

muratcansimsek added a comment.EditedMar 13 2022, 9:39 PM

Hey i got something new solution! Looks like problem is Discord!

I ran Discord as administrator once and tried logging into the servers again and it worked. I left the server and closed the game, I also closed the discord. This time I ran it without admin privilege and tried to login to a server again and was able to login to the server without any problems. I think something got fixed after running Discord as administrator. I will try for a while, for now I can login to the servers without any problems.

I hope this is not a temporary solution ! :)

Geez added a comment.Mar 14 2022, 1:37 PM

Hello everyone.
Can you please provide your dxdiag files?
Regards,
Geez

Geez added a comment.Mar 14 2022, 3:06 PM

Also, in case of discord being the issue. Can you please make sure your discord is updated to the latest version and you are not running any non official discord plugins?
Regards,
Geez

This comment was removed by Geez.
Riddick_2K added a subscriber: Riddick_2K.EditedFeb 8 2023, 12:59 AM

For me it started with 1.19. Not always, but when it happens it ruins my evening because I can't enter the server where I want to play. In other servers, often, it doesn't make the same mistake... it's a bit random. Even in my local server, when this error starts, I have lost the evening and have to wait for the next day. It is very annoying. Then, for a few days he doesn't do it anymore and I forget about him, until he reappears again and the evening is lost. It does the same problem even with Discord turned off. Discord isn't the problem. It looks more like a BE certification problem, because it is at this point that the LogIn crashes, at least in my server.
It's so random that I couldn't provide the instructions to replicate it... It happens with the same trivial procedures for connecting to a server and with the same PC, OS, drivers and settings as always... only it had never happened to me before, now ... sometimes... it ruins my evening.

If needed I can provide the logs of my server when it works regularly and when the player kicks with this error, to make comparisons. Privately, of course.

Same problem. I bought this game today, and I am not able to play it.... Any help? Any solution?

Geez added a comment.Feb 13 2023, 9:22 AM

Same problem. I bought this game today, and I am not able to play it.... Any help? Any solution?

Hello LameLeslie.
Are you running discord by any chance? If so, does the problem occur even if you disable it?
Regards,
Geez

LameLeslie added a comment.EditedFeb 13 2023, 11:53 AM

No.

I read almost everything about this problem.
I tried the two discord solutions (closed it/run it as an administrator). Nothing changed.
Tried the cmd ipconfig /release, ipconfig /renew. Nothing changed.
Refreshed my driver. Nothing changed.
Reinstalled the game. Nothing changed.
Tried DZSA Launcher. Nothing changed.

I do not have any kind of VPN. So I am out of ideas about what could be the problem.

Found a solution for me.
It's very simple as most of the times with Dayz errors.
So first you have to log out from your Steam account. Exit Steam. Restart pc.
Then Login to your Steam account. That's it.
Seems like we have been logged in to Steam for too long.
Hope this helps everyone!

I have exactly same problem now. First time meet with that. One hour before all works. Tried restartp pc, logout steam, nothing helps.

Looks like actual problemn with BE, friends told me they have same problem, so it looks like some global service not working.

Looks like actual problemn with BE, friends told me they have same problem, so it looks like some global service not working.

I thing you're right mate, same problem at me, started about 2 hours ago

seberinoh added a subscriber: seberinoh.EditedAug 17 2023, 8:35 PM

Started having this problem an hour ago myself. Feels like i've tried everything without luck

Almost everyone on my server is having the same issue now. I think it's steam taking a dump.

endreu added a subscriber: endreu.Aug 17 2023, 8:51 PM

same issue here.. all dayz stable 1,22 servers kick players with WaitAuthPlayerLoginState
BUT at same time, experimental 1,23 server works fine

same here, yesterday no problem, today cant connect to any server, modded, comunity or official. Tried few things ( router restart, verifying files, uninstalling discord.. ) nothing helps. Its gonna be mistake somewhere else i hope.

Rayvex added a subscriber: Rayvex.Aug 17 2023, 9:08 PM

Steam is having issues, not DayZ. This is happening all across the platform.

Not working for me as well. No Discord running. Tried to restart everything I could.

Not working for me as well. No Discord running. Tried to restart everything I could.

Read my previous comment.

csatx added a subscriber: csatx.Sep 18 2024, 10:12 PM