Page MenuHomeFeedback Tracker

Game crash - Actions like opening a can, repairing a jacket crashes the game
Reviewed, NormalPublic

Description

Whenever I try to open a can, repair a jacket the game crashes, every single time
It always happens before the animation starts
I tried to verify the integrity of game files but it said everything is fine

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
1909
Category
Game Crash
Steps To Reproduce

Opening a can with a knife, can opener (anything that works)
Repairing a jacket (any clothing) with duct tape or seweing kit

Additional Information

I have mods installed but the same happens even when i press on ”Play without mods”
The server that i play on is a Official server

Event Timeline

MrMan3 created this task.Dec 17 2019, 12:56 PM

As for steps on repairing crash

  1. Grab damaged/badly damaged piece of clothing
  2. Drag it into hands
  3. Try to repair it with anything that works
  4. Game Crashes

Opening a can crash

  1. Grab can
  2. Drag it into hands
  3. Try to open it
  4. Game Crashes

please provide them with your crash logs:

We need you to upload a few files from your computer. Specifically, the crash dumps that are generated with every crash and the dxdiag report from your computer.

Getting your DxDiag file:

Open the Start menu
Write "dxdiag"
Press enter
A window will open
Click "Save all information"
You will get a text file - that's what we need

Getting your crash dumps:

Go to this file location: "C:\Users<Name>\AppData\Local"
There you should see a DayZ folder.
Create a .zip or .rar file of that folder.

Then take the .zip/.rar and the DxDiag file and upload them to the Feedback Tracker issue. You can do so by dragging/dropping your files into the Description text field for example. Use the "New DayZ Private Bug Report" form when sending us crash logs as they may contain personal data from your computer.

I've seen quite a few people with the crashing in the latest patch

Geez changed the task status from New to Reviewed.Dec 17 2019, 3:10 PM
Geez added a subscriber: Geez.

Thank you for the report MrMan3.
This is a known issue and it is being worked on internally.
Regards,
Geez

Are the crash dump files and dxdiag still needed?

Geez added a comment.Dec 18 2019, 2:47 PM

Hello MrMan3.
You can indeed send it just to be sure it is not a diferrent kind of crash. However, please create a private ticket through the private report form to do so (New DayZ Private Bug Report).
Regards,
Geez

Lex added a subscriber: Lex.Dec 19 2019, 1:48 PM

@MrMan3 I have not yet had this problem. This is probably due to some mods. Or only some of the list items, when a combination of items for repair.

This problem was super rare for me but my friend who play on the same server (official) had this issue everytime.

Now I have this issue more often after the last patch I assume, unless it is all random. Opened 3 cans 2 of them made me crash.

Also I am playing with 0 mods on an official server.