Page MenuHomeFeedback Tracker

D3D Error - DXGI_ERROR_DEVICE_REMOVED
Closed, ResolvedPublic

Description

After 30 minutes of play time my game seems to get locked at 5- fps and then seconds later the game closes and I get the error message,

, followed by,
.
After doing research I have found that nobody has managed to fix this problem.
Please reply asap as I can't really do much within the 30 minutes stated above, Thanks.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10
Category
Game Crash

Event Timeline

Joshezpz created this task.Jul 4 2016, 1:36 AM
razazel claimed this task.Jul 5 2016, 7:41 PM
razazel closed this task as Resolved.
razazel added a subscriber: razazel.

Hello,

thank you for the feedback.

Are you running any mods? If so please try to disable them first.

The next thing I would ask you to do is to provide us with the crashdumps.
If you are getting crash with vanilla version (without mods) please try to provide crashdumps created without the mods.

You can get the files by simply reproducing the crash, once the error window appears select Show Details and Prepare Report, once the files are ready, you will have option to Save Report enabled, please use it and save the ZIP file with the report somewhere where you can access it and upload it here.
Or you can look for the crashdumps manually. Crashdump (set of mdmp + rpt + bidmp with same timestamp) files should be located in this directory:
C:\Users\<username>\AppData\Local\Arma 3

Once you have the files in a ZIP, please drag&drop them into the comment box, or (if you encounter any issue with uploading it here) upload them to some free file sharing service (for example Dropbox) and post the link to the files into the comments.

Thank you

Joshezpz added a comment.EditedJul 6 2016, 5:30 AM

Thanks man, I am actually using a selection of mods for an Exile server I play on with friends

(Shown here)

As for the files you requested I have them here if I have done what you asked of me correctly. http://www.mediafire.com/download/7loi13hp2igacoj/Arma_3.rar

razazel reopened this task as Reviewed.Jul 6 2016, 10:06 AM
This comment was removed by Geez.
Geez added a subscriber: Geez.Apr 26 2019, 12:32 PM
Pi closed this task as Resolved.Wed, Jun 9, 10:08 AM
Pi added a subscriber: Pi.

Closing due to age