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ArmA 3 crashing on main menu
Closed, ResolvedPublic

Description

When I try to open the game it loads up and then crashes on the main menu when I try to click Singleplayer/Multiplayer ect... . This issue has only occurred from the last update.

What I have tried to do to fix the problem:

  • Validating my game files
  • Removing mods completely
  • A new fresh install
  • Start up parameters E.G. -nobenchmark -nosplash
  • Using arma 3 launcher
  • Using the launcher in arma 3
  • Launch as admin
  • Done a DirectX install from the arma 3 folder
  • Deleted my profiles from my documents

My system specs are:
Windows 7 Ultimate 64-bit SP1
AMD A8-5500
16.0GB RAM
ATI AMD Radeon HD 7700 Series

All of my other games run fine, so I am convinced that it isn't my system. {F25010}

Details

Legacy ID
929692785
Severity
None
Resolution
Fixed
Reproducibility
Always
Category
Game Crash
Steps To Reproduce
  1. Launch the game
  2. Wait for the game to load
  3. get to the Main Menu
  4. Try to click on anything on the main menu
  5. Wait for the crash
Additional Information

My crash report is too big to upload so I am giving you the dropbox link : https://www.dropbox.com/s/c4svmw6gawr8hth/Crash%20report.rar?dl=0

In this are multiple crash reports not just one or two.

Event Timeline

jordanbache97 edited Additional Information. (Show Details)
jordanbache97 set Category to Game Crash.
jordanbache97 set Reproducibility to Always.
jordanbache97 set Severity to None.
jordanbache97 set Resolution to Fixed.
jordanbache97 set Legacy ID to 929692785.May 7 2016, 7:39 PM
jordanbache97 edited a custom field.
jordanbache97 added a subscriber: jordanbache97.

My findings on the past few days:

  • Arma 2 + OA doesnt launch at all now.

Maybe im missing a Microsoft file or something? I really dont know.

Cheers

Iceman added a subscriber: Iceman.May 7 2016, 7:39 PM

Hello,
there seems to be a problem with your sound device. Could you please try to run your Arma with -nosound parameter? If the game does not crash, we know where the problem is. Thank you very much.

https://community.bistudio.com/wiki/Arma_3_Startup_Parameters

Hi,
I just tried that with "-nosound" and it crashes loading up now it doesn't get to the main menu.

Could you please try it on Steam Dev revision 127941 or higher? If it crashes again, could you please attach new crashdumps? We added some diagnostics to help us determine the cause of the issue.
Thank you.

Tried launching with dev build with "-nosound" and without "-nosound"

Also uploaded new crashdumps.

Cheers

Could you please try to switch to Steam Dev first? Thank you.

You can find how to change to Steam Dev here:
http://forums.bistudio.com/showthread.php?149411-How-to-change-Arma-3-branches-between-STABLE-amp-DEVELOPMENT-versions-STEAM-client

Hi,

I already am running with steam Dev : http://i.imgur.com/MfXSz4I.jpg

The crashdumps you sent are from Stable version. Can you please verify your data?
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Thanks.

I am verifying my game now with steam dev.

New crashdumps were avalibale so they have been uploaded *Crash_report2.rar*

Jordan.

Issue resolved.

if there are any other problems I shall raise a ticket again.

Marking as resolved based on the reporter's comment. Thanks for the feedback and cooperation!

Issue resolved.

if there are any other problems I shall raise a ticket again.

what did you do? I have a simular issue