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[RC3] beclient.dll causing CTD Exception code: C0000005 ACCESS_VIOLATION at 300B22F6
Closed, ResolvedPublic

Description

Happens on RC3_clients.
Version 1.28.126958

Exception code: C0000005 ACCESS_VIOLATION at 300B22F6
Fault address: 300B22F6 01:000012F6 C:\Users\[username]\AppData\Local\Arma 3\BattlEye\BEClient.dll

occurs on Servers hosting RC3 Server Binaries, like this one:
http://feedback.arma3.com/view.php?id=20358

From what i have noticed from Rcon logs this seems to be happening to 5-10% of RC3_clients. {F24683} {F24684} {F24685} {F24686}

Details

Legacy ID
91666242
Severity
None
Resolution
Fixed
Reproducibility
Sometimes
Category
Game Crash
Steps To Reproduce

play for 30-60 minutes, get CTD.

Event Timeline

ECID edited Steps To Reproduce. (Show Details)Aug 28 2014, 9:28 PM
ECID edited Additional Information. (Show Details)
ECID set Category to Game Crash.
ECID set Reproducibility to Sometimes.
ECID set Severity to None.
ECID set Resolution to Fixed.
ECID set Legacy ID to 91666242.May 7 2016, 7:19 PM
ECID edited a custom field.
ECID added a subscriber: ECID.May 7 2016, 7:19 PM
ECID added a comment.Aug 28 2014, 9:40 PM

Let me reitterate, the 5-10% CTD rate was a false positive.

In the end, it affected 17 out of 21 people.
It emerged avalanche style.

Thank you for the files, I have analyzed them and assigned internally.

ECID added a comment.Aug 29 2014, 10:25 PM

We just lost concurrently 85 players on 2 seperate Arma3 servers on 2 seperate dedicated boxes. RPT's all show the beclient.dll as source

Added new crashdumps.

This occurred on the latest Stable client binary, For me. Server is restricted to clients >= RC3 (Buildnumber 128958)

I was on of these players. Just attached my Dumps for analysis. Have fun ;P
BTW: I have the "Hotfix126Arma3" via steam beta installed.

Jrog added a subscriber: Jrog.May 7 2016, 7:19 PM
Jrog added a comment.Aug 29 2014, 11:17 PM

Same servers as E.C.I.D. Multiple crash. Files attached herewith.

Adanteh added a subscriber: Adanteh.May 7 2016, 7:19 PM

Same problems on tacbf server. Usually about 60%-80% crashes and it comes in waves. Shows beclient.dll

Same problems on Altis Life Servers. Once somebody's game crash by this error, almost the entire server population gets the same crash within the next few seconds.

-----

Edit: 30. August 2014 8:56p.m.

I've just experienced the situation where not everyone crashed within a few seconds but rather several minutes until pretty much everyone crashed to desktop.
Error report still names BEClient.dll as faulting module.

This error is really annoying because it occurs randomly and very often.

EDIT 8/30/2014:

We noticed that these problems occur at the same time on different servers.

Confirmed for same problem on Altis Life servers. 30-40 people dropping out at a time. Also happens with other mission files (for example VTS), 20-25 clients game freezing one after another over a 10 second period. All freeze and then have to kill process.

Same client's game freeze then crash Arma 3 on Altis private mission that is running for on mounth without a crash. Note that the server was still running.

Kraye added a comment.Sep 1 2014, 8:38 PM

@Iceman...is there anything new?

Same Issue here, game constantly crashes with various time of gameplay on KOTH servers.

Fault address: 2FC0226B 01:0000126B C:\Users\#####\AppData\Local\Arma 3\BattlEye\BEClient.dll

Iceman, is here something new to say?
Regards

Iceman added a comment.Sep 2 2014, 8:59 AM

Hey,
we know the cause of the problem (some collision with Battleye). We are currently working hard on solving it. It is safe to say now that once we do, there will be a hotfix published.

Thanks for your fast reply :)
Have a nice day!

Jesus added a subscriber: Jesus.May 7 2016, 7:19 PM
Jesus added a comment.Sep 2 2014, 2:12 PM

Pls resolve this fast, we are loosing player ...
get out a fast hot fix for this, now are 4 day that we are up with this problem ..

Still crashing with 128 hotfix

Guys : I want to play as much a anybody : but don't rush them like this.

Those Guys are probably working 10 hours + a day to solve this.

it's not just some bad command line to remove and "save as", otherwise it would be sorted out by now.

Let them make this right. Otherwise the "fix" will break something else and we will end up having other issues.

It would appear they have put up a release candidate patch for the problem, heres the link:

http://steamcommunity.com/games/arma3/announcements/detail/146686309998241261

Yes they have and yes i still have crashes with the hotfix

Hello,
we published a release candidate for this problem.
http://steamcommunity.com/games/arma3/announcements/detail/146686309998241261

However, this candidate is multiplayer compatible with current Stable version. Client crashes might be caused by server still running the Stable version. We will be grateful for any feedback as there are currently no reports of crashes when both server and clients run the Hotfix128Arma3 version.

Thank you.

I have still crashed with the release candidate due to BattlEye, I attach the crash dump already yesterday. (SkaronatorAT128Hotfix.rar)

Serverversion: 1.28.127008
Clientversion: 1.28.127008

Arma crash for 9/10 clients of my server, all on the Hotfix version.

@Skaronator,
thank you for the files. Are you sure that the server you played on was running the newest RC version and not current Stable one?

EDIT: Thank you for filling another info, disregard my question please.

Yes but I've just copy pasted the .exe file to the server, just noticed the memory allocator file has been changed within the RC so probably need that server side too.

That is true, could you please try it and let me know? Thank you very much!

Alright updated tbb4malloc_bi.dll & tbb3malloc_bi.dll on my server, any other files that has been updated?

Okay added new crash dump with new memory allocator on server

Kraye added a comment.Sep 4 2014, 8:06 PM

BEclient.dll crash is back :(

ECID added a comment.Sep 4 2014, 8:54 PM

04/09/2014 19:47-19:51

We started experiencing Client CTD's again. ON 3 Servers a combined total of 83 people got kicked.

Server Version is latest SteamCMD (1.28.0.127008)
Client Version was latest Steamupdate (1.28.0.127008)

There were at least 4 more admins experiencing the same issue, at the same time, on the skype admin channel group.

Iceman added a comment.Sep 5 2014, 4:12 PM

Hello,
whis should be fixed now, mass Battleye kicks should no longer be happening.

Could you please confirm that it is not happening anymore?

ECID added a comment.Sep 10 2014, 7:39 PM

Confirmed. Issue no longer resent.

Mass-closing all resolved issues not updated in the last month.

Please PM me in BI Forums (http://forums.bistudio.com/member.php?55374-Fireball) if you feel your bug was closed in error.