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Crash when loading maps in MP
Assigned, WishlistPublic

Description

The progress bar loads across the screen to about 95%. The PC then freezes and Arma 3 has crashed to desktop {F24355} {F24356} {F24357} {F24358}

Details

Legacy ID
1572343177
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

map loading, 30 secs in game

Event Timeline

jls1cm edited Steps To Reproduce. (Show Details)Jul 17 2014, 7:59 AM
jls1cm edited Additional Information. (Show Details)
jls1cm set Category to Game Crash.
jls1cm set Reproducibility to Always.
jls1cm set Severity to None.
jls1cm set Resolution to Open.
jls1cm set Legacy ID to 1572343177.May 7 2016, 7:01 PM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder for solve your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When package will be smaller than 5000k, you can attach it here. When package is bigger, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

jls1cm added a subscriber: jls1cm.May 7 2016, 7:01 PM

This should complete the only crash dumps since 7-15

http://www.filedropper.com/arma37-15-7-17

Thank you for the files, they have been sent for analysis.

here are additional crashs from today

http://www.filedropper.com/arma3_3

i uploaded more files a week later with same issues

Here is the issues again dated 7-30-2014

http://www.filedropper.com/arma3-7-30

I am having this same issue. I posted about this as a response to another thread. Please check out my suggestions I gave there and let me know if anything helps your issue.

http://feedback.arma3.com/view.php?id=19628&nbn=12

jls1cm added a comment.Aug 3 2014, 8:58 AM

few weeks of the same issue with no resolution is getting ridiculous. I have tried numerous fixes. reinstall, clean harddrive, reinstall vid card, ect. there are other people having this same issue.

Here are more rpt files.

http://www.filedropper.com/arma38-2-2014

Is there any update on this crashing. Its getting more and more persistent

Still having the same issues. Can someone please respond to this issue? Here are some more rpt files

http://www.filedropper.com/arma38262014

Hello,

could you please upload your DX-Diag file? It would help us a lot.
You can find how to get your file here:
http://www.matrixgames.com/forums/tm.asp?m=1597548

Also, does it happen when specific map is loaded or with every map?
Thank you for the info.

And the next question: Did you try it on DEV version?

Yes I have tried on both builds with the same issue.

interesting.. well I've added into DEV. 126954 some additional logs which may help us to manage your problem, please try next DEV version(will be distributed tomorrow) and post some fresh RPTs okay?

And I know that you will hate me, but I have to ask you about your PC system stability in general. I see in logs, that you use FullHD resolution, can you try to downgrade it rapidly(I'm trying to eliminate HW overheat possibility)? Does your problem appear even in SP missions? Have you tried it within disabled Firewall?

sorry for bothering, but the fact is that we have currently no clues how to solve the situation.. unless you're Czech republic resident and will take a trip to our company with your whole PC in bag ;-)

I will try that in the am tomorrow.

I would like to know what you mean about fullhd? Everything on my PC is stock the way I built it 2 years ago. I havent changed anything since I started playing Arma 3 this year. This only started when I posted this report.

How would I downgrade?

Single player I can play for hours without an issue. The issue is only on MP servers. Doesnt matter which one.

If you wanna pay airfare Ill bring my PC to ya! :)

by fullHD I mean that you probably play A3 in 1920x1080p screen resolution which can cause some performance penalty on slow computers. That's why I asked you to downgrade that resolution down let's say to 1280x720p. I'm only trying to be sure that your problems are not based on overheated hardware

jls1cm: any progress on this issue? We're still waiting for some new RPTs from the latest DEV distribution. Or it seems to be fine now?

jls1cm added a comment.Sep 1 2014, 7:48 PM

I havent been able to play this game lately. The servers that I play on have been inactive. I will post update on this. Since it only happens on the Hostile Take over servers.

jls1cm added a comment.Sep 3 2014, 7:14 AM

bidmp + mdmp were not included in this crash. Even with the settings lowered.

I have applied my patch with extended debug logs into DEV branch only, so please can you switch your A3 version into Development branch? And for more, can you try it on some 'official' maps like Escape from Altis, etc.?

is this issue still active?

Yes, but gave up trying to play the game until a new update comes out

Hello,
does it still happen?

jls1cm added a comment.Mar 7 2015, 8:22 AM

Yes, I recently just bought a new PC and this issue still persists.

jls1cm added a comment.Mar 7 2015, 8:31 AM

Here is the newest results from the crash log

http://www.filedropper.com/arma3

New PC specs:

GeForce GTX 980
I7-4790k @4.0
16 GB RAM

jls1cm added a comment.Mar 7 2015, 5:35 PM

also added dxdiag

Any update? I would really like to play without having this constant crashing.

jls1cm added a comment.Apr 2 2015, 8:36 PM

hello is there any admin?