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Maniphest T191654

Access violation. Illegal read by 0x7ff9e03aeb97 at 0x300000025
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Description

Status Access violation

My game crashes randomly and I get the above error code. This has been happening for a week now. It can happen after 5 minutes or if I`m lucky I`ll get an hour.

I have searched the internet for a fix and I have tried just about every suggestion I could find.

All drivers are up to date, I have uninstalled the game and reinstalled, I have verified the game files in Steam, I have disabled all overlays, I have tested my memory, I have uninstalled almost all other games to free up space, I have uninstalled the Nvidia app, I have set all game files to run as administrator, I run Steam as administrator and I have disabled steam cloud for DayZ.

Details

Severity
Major
Resolution
Open
Reproducibility
Random
Operating System
Windows 11 x64
Category
Error Message
Steps To Reproduce

Just play the game, it will crash at random.

Additional Information

This report includes files that may contain personal information. For more information about how we process your personal data, please visit
https://www.bohemia.net/privacy-policy.

Following files will be included in the report (if they exist):
C:\Users\daveb\AppData\Local\DayZ\dxDiag.txt
C:/Users/daveb/AppData/Local/DayZ/DayZ_x64_2025-05-04_11-00-07.RPT
C:\Users\daveb\AppData\Local\DayZ\crash_2025-05-04_11-00-09.log
C:\Users\daveb\AppData\Local\DayZ\script_2025-05-04_11-00-09.log
C:/Users/daveb/AppData/Local/DayZ/DayZ_x64_2025-05-04_11-46-55.mdmp

In addition, following summary information will also be included in the report.

User: DAVESPC\daveb
Computer: DAVESPC
Mode: Client
Version: 1.27.159674
Command line: "C:\Program Files (x86)\Steam\steamapps\common\DayZ\DayZ_x64.exe" -config=serverDZ.cfg

OS: Windows
CPU: GenuineIntel: 13th Gen Intel(R) Core(TM) i7-13700K
RAM: 32509 MB
GPU: NVIDIA GeForce RTX 3060
VRAM: 12115MB
GPU Driver: 576.2 [ 12.4.2025 (23 days) ]

Exception: Access violation. Illegal read by 0x7ff9e03aeb97 at 0x300000025

Event Timeline

DaveB81 created this task.Sun, May 4, 1:16 PM
Geez changed the task status from New to Need More Info.Mon, May 5, 11:25 AM
Geez added a subscriber: Geez.

Hello DaveB81.
Please upload the following files:

C:\Users\daveb\AppData\Local\DayZ\dxDiag.txt
C:/Users/daveb/AppData/Local/DayZ/DayZ_x64_2025-05-04_11-00-07.RPT
C:\Users\daveb\AppData\Local\DayZ\crash_2025-05-04_11-00-09.log
C:\Users\daveb\AppData\Local\DayZ\script_2025-05-04_11-00-09.log
C:/Users/daveb/AppData/Local/DayZ/DayZ_x64_2025-05-04_11-46-55.mdmp

DaveB81 added a comment.Mon, May 5, 1:16 PM

I can not find C:\Users\daveb\AppData\Local\DayZ\dxDiag.txt

DaveB81 added a comment.Mon, May 5, 1:18 PM

DayZ_x64_2025-05-04_11-00-07.RPT11 KBDownload

crash_2025-05-04_11-00-09.log1 KBDownload

script_2025-05-04_11-00-09.log3 KBDownload

DayZ_x64_2025-05-04_11-46-55.mdmp944 KBDownload

Geez closed this task as Resolved.Mon, May 5, 3:54 PM
Geez claimed this task.

Hello.
The crash dump points towards nvppex.dll file, indicating a problem with your GPU drivers. Please do a clean installation and check your OS for any corrupted installations/files. Also make sure your system is up to date.
Disabling HWAA in the game might resolve the issue but the root cause is somewhere on your system.
There is also a chance that if you are running Nvidia app instead of Ge-force experience that that is the cause of the problem.
Regards,
Geez

DaveB81 added a comment.Mon, May 5, 5:02 PM

I have done a clean install of the GPU drivers and checked the OS again (SFC /SCANNOW), no faults found. As I said in my original post, I have already uninstalled the Nvidia app.

The game crashed with the error "stack overflow".

DaveB81 added a comment.Mon, May 5, 5:57 PM

DayZReport_Log_20250505T155656_daveb.zip828 KBDownload

Geez added a comment.Tue, May 6, 2:02 PM
In T191654#2804042, @DaveB81 wrote:

DayZReport_Log_20250505T155656_daveb.zip828 KBDownload

The only thing we can suggest at the moment is verification.
Make sure Steam cloud sync is disabled before doing so.

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