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Maniphest T189590

DayZ 1.27.159420 exits during game launch when BattlEye is enabled
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Description

Starting on 2025-03-02, DayZ has been failing to launch for me. It was working fine on 2025-03-01. I'm not aware of any changes being made to my computer between those times.

When I launch DayZ using the "Play without mods" option in the launcher, the game starts to load but when the loading progress bar gets to about 30% of the way across, the game abruptly closes. There is no crash reported. There are no MDMP files in my %LOCALAPPDATA%\DayZ folder. I do have an RPT file, an error.log, and a script_*.log file:

failure.zip943 BDownload

Also note that the "BattlEye" tab in the launcher does NOT show any errors. It just says "Starting BattlEye service..." and then "Launching the game..."

If I uncheck the "Enable BattlEye anti-cheat software" setting and click "Play without mods", the game launches successfully and I am able to reach the main menu screen. Of course, this is not a workable solution since most servers require BattlEye in order to connect.

Details

Severity
Block
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
General
Steps To Reproduce
  1. Click "Play without mods" in the DayZ launcher with BattlEye enabled
  2. DayZ starts to load
  3. DayZ abruptly exits without a crash
Additional Information

I have performed the following steps to attempt to fix the issue:

  • I have verified game files in Steam
  • I have run dism /Online /Cleanup-Image /RestoreHealth and sfc /scannow
  • I have completely uninstalled and reinstalled DayZ

None of these actions helped.

The same problem is happening when I try to launch DayZ Experimental.

Was there a silent BattlEye update that broke the game for me?

Event Timeline

tjensen created this task.Mon, Mar 3, 3:42 PM
tjensen updated the task description. (Show Details)Mon, Mar 3, 3:46 PM
tjensen edited Additional Information. (Show Details)
Geez changed the task status from New to Need More Info.Mon, Mar 3, 4:20 PM
Geez added a subscriber: Geez.

Hello tjensen.
Have you tried to uninstall BattlEye and install it again? And have you tried to delete the DayZ documents folder + disabling Steam cloud sync?

tjensen added a comment.Mon, Mar 3, 5:19 PM

@Geez I have disabled Steam cloud sync and I have deleted my Documents\DayZ folder, but the issue persists.

How do I uninstall BattlEye? It does not show up in the list of programs in the Windows Settings "Apps & Features" window. I thought it just comes with DayZ automatically.

CosmoDayZ added a subscriber: CosmoDayZ.Mon, Mar 3, 11:32 PM

@tjensen To uninstall BattlEye

Program Files (x86) > Steam > steamapps > common > DayZ > BattlEye

There should be a batch file called "Uninstall_BattlEye" there is also "Install_BattlEye"

tjensen added a comment.Mon, Mar 3, 11:53 PM

@CosmoDayZ Thanks!

@Geez I ran Uninstall_BattlEye.bat to uninstall BattlEye and then ran Install_BattlEye.bat to re-install it. This did not fix my issue, however, as DayZ is still exiting early during loading.

Geez added a comment.Tue, Mar 4, 10:49 AM
In T189590#2763730, @tjensen wrote:

@CosmoDayZ Thanks!

@Geez I ran Uninstall_BattlEye.bat to uninstall BattlEye and then ran Install_BattlEye.bat to re-install it. This did not fix my issue, however, as DayZ is still exiting early during loading.

Thank you.
Can you try to contact BE support directly? https://www.battleye.com/contact/

tjensen added a comment.Thu, Mar 13, 2:10 PM

Well, I tried running DayZ again this morning to see if I was still having the problem described above, and it appears to have magically fixed itself. I haven't made any changes, so I have no idea why it's working again.

Also, I did try contacting BE support last Tuesday but never got a response back from them (aside from the auto-reply) so they were completely useless.

Feel free to close this issue, since I'm not longer experiencing the problem.

Geez closed this task as Resolved.Thu, Mar 13, 2:11 PM
Geez claimed this task.
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