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Maniphest T187465

Blocking out of the Arma Workshop
Need More Info, NormalPublic
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Description

Game Version number: 1.2.1.169 (Steam)

Modded?: No

Description:
Out of nowhere Im completley blocked out of the Workshop of Arma Reforger. I cant access anything related to the Arma Reforger Workshop, cant download any Mods when trying to connect to a modded Server and am only able to play vanilla for months. I didnt change anything on my PC.

Testet it also over a different Steam account of a Friend on the same PC with the same game files. Started Arma Reforger (using his Steam account) and no problem. Had accsess to the Workshop and i was able to join the Modded Server without any issue. After I relogged into my Steam account and tried it, it didnt work.
Reinstalled the Game 4 times, deleted all files, backups in the system, reconnected to my BI-account - end up with the same Issue and Error massages.

I wrote with the Support over weeks, tried many solutions but nothing worked and the last advice was to report this bug to the Devs. directly.

Video of the Issue: https://www.youtube.com/watch?v=nV9ZOcfLVO8

Details

Severity
Major
Resolution
Open
Reproducibility
N/A
Operating System
Windows 11 x64
Category
General
Steps To Reproduce

No idea how to reproduce this issue

Additional Information

DxDiag.txt139 KBDownload

console.log16 KBDownload

error.log5 KBDownload

Event Timeline

Manaherz created this task.Thu, Dec 19, 6:01 AM
Manaherz edited Additional Information. (Show Details)
Manaherz edited Additional Information. (Show Details)Thu, Dec 19, 6:05 AM
Geez changed the task status from New to Need More Info.Thu, Dec 19, 2:22 PM
Geez added a subscriber: Geez.

Hello Manaherz.
Can you try to push the Logout button here?

Also have you deleted your bohemia account in the past?

Manaherz added a comment.Thu, Dec 19, 7:29 PM
In T187465#2723166, @Geez wrote:

Hello Manaherz.
Can you try to push the Logout button here?

Also have you deleted your bohemia account in the past?

Hi, Geez :)

  1. I had Logged out of my Bohemia Account multible times and but no matter it didnt changed anything sadly. When I logged in I cant open the Workshop, but also when I logged out of it. I get the same error every time.
  1. I had a second Bohemia account jn the past but wrote the Support a few months back to got my old account, with my old e-mail, deleted because I was unable to unlink my Steam account but had also changed from icloud to gmail. After that i created a new account and linked my steam acc. again. The Support wrote me they had manual unlinked the profil again a few times (because it seems its a database error somewhere) but after weeks of support ticket and try to find the error they told me to take this case to the Devs. because they have no idea whats going on. Database looks finde, my Profil looks finde, the error and console files looks "fine" and so on^^
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