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Maniphest T184381

Server Freeze
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Description

Please provide the following when creating the Ticket:

Game Version number: 1.2.0.124
Modded?: No (Yes/No)
If modded, please list the mods:

Issue Description: Sometimes the server will steadily drop down to 4 server fps and then everything will freeze in place, such as the helicopter in the video but also AI and players will freeze mid-animation when it occurs. You can walk around and shoot client-side but not reload the gun or do some other stuff, you cannot send a text message in chat for example.
It seems like it only happens on some official Conflict servers (I mostly play EU servers) and only on 4 server fps, I have not observed it on any other servers but many times on Official Conflict Everon. It usually happens early-mid game, if it happens. The freeze can last for several minutes or until the server resets.
Very frustrating and off-putting to new players especially.

Details

Severity
Major
Resolution
Open
Reproducibility
Sometimes
Operating System
Windows 10
Operating System Version
XBOX SERIES X
Category
General
Steps To Reproduce

Please include reproduction steps here!!!!
Play in a official Conflict lobby for a while and see if the server fps after a while steadily drops down.

Additional Information

Also have this older video. https://youtu.be/wRFPEy6WkIg?si=6L3gdyO_7ml3LaPk

Event Timeline

Geez changed the task status from New to Need More Info.Sep 10 2024, 2:05 PM
Geez added a subscriber: Geez.

Hello byNautiic.
Can you please provide the name of the server and time of occurrence so we can check?
Regards,
Geez

byNautiic added a comment.Sep 13 2024, 5:47 PM
In T184381#2666299, @Geez wrote:

Hello byNautiic.
Can you please provide the name of the server and time of occurrence so we can check?
Regards,
Geez

Hello Geez

Currently playing in Official Conflict server 11478076 which seems to be affected right now and it is about to freeze.

Thanks

byNautiic added a comment.EditedSep 13 2024, 5:49 PM

Yep it's toasted now. 17:49 CET / 5:49PM CET

byNautiic added a comment.Sep 13 2024, 6:52 PM

Currently (6:51PM CET) also the server 13245681 is early-game and already showing consistently low & decreasing server fps in the red zone, which is indicative of an incoming freeze. I'd keep an eye on this too.

byNautiic added a comment.Sep 14 2024, 12:49 PM

Currently getting low frames on 11478076 again, early game. Likely freeze incoming.

byNautiic added a comment.Sep 15 2024, 9:56 AM

Low on 13245681 again.

Geez changed the task status from Need More Info to Assigned.Sep 16 2024, 10:56 AM
byNautiic added a comment.Sep 28 2024, 4:36 PM

Hello again, I will just add that today on 16:26 CET, the server 13245690 (Game Master Arland EU Official with 30 players then) froze at 2 server fps.
I've also seen repeated freezes on the previously mentioned servers, sometimes on 6 server fps too.
I have confirmed with other players that the server freezes for them too, so it is not a client-side issue.

Oddly, it seems some servers are always completely stable. 11056399 (Conflict Everon EU Official) is the server I almost always play on, and it rarely even warns of server fps going below 30. Never had an issue with that one.

By the way, any updates regarding this issue?
Thanks!

byNautiic added a comment.Sep 29 2024, 11:44 PM

Here is a better video, from today 29th September on 11478076 :

This specific freeze resolved itself after a while it seems, without resetting the server.

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