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Maniphest T182473

Server crash after restart
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Description

4 times a week I have to manually turn off and turn on the server, because similar errors appear:
Reason: SEH exception thrown. Exception code: 0xc0000374 at 0x7ffbc01f38c9

[RtlIsZeroMemory]: ??? addr:0x7ffbc01f38c9
[RtlIsZeroMemory]: ??? addr:0x7ffbc01f3893
[_misaligned_access]: ??? addr:0x7ffbc01fc69a
[_misaligned_access]: ??? addr:0x7ffbc01fc97a
[_misaligned_access]: ??? addr:0x7ffbc0206ff9
[RtlIsNonEmptyDirectoryReparsePointAllowed]: ??? addr:0x7ffbc01a3027
[RtlAllocateHeap]: ??? addr:0x7ffbc010ca3a
[malloc_base]: ??? addr:0x7ffbbd95ffa6
[CDPCreateServer]: ??? addr:0x7ff70ac89b8f
SymGetSymFromAddr:487, addr:0x7ff70a2a1d2a
SymGetSymFromAddr:487, addr:0x7ff70a2a17cd
SymGetSymFromAddr:487, addr:0x7ff70a2a0f6e
SymGetSymFromAddr:487, addr:0x7ff70a29f8a9
SymGetSymFromAddr:487, addr:0x7ff70a419f0a
SymGetSymFromAddr:487, addr:0x7ff70a4c110a
SymGetSymFromAddr:487, addr:0x7ff70a4c1149
[BaseThreadInitThunk]: ??? addr:0x7ffbbf1f4ed0
[RtlUserThreadStart]: ??? addr:0x7ffbc016e20b
[RtlUserThreadStart]: ??? addr:0x7ffbc016e20b

Rcon commands do not arrive to the server and it cannot turn off automatically.
How it manifests itself: the server has been running for 3 hours, a restart occurs, the server has turned off, the server has turned on, players are trying to log into the server, and at this moment the error is displayed: seh and in the rpt file ENGINE (F): Crashed.
This happens after your last patch. I haven't done any mod updates. I use mine exclusively, there are no crash logs other than this error.
the FROZEN file also appears in addition to other crash logs

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 10
Category
General
Steps To Reproduce

Shut down the server via rcon, start the server

Additional Information

This doesn’t happen every time, but periodically 3-4 times a week

Event Timeline

DrZiLLo created this task.Fri, Jun 28, 2:52 PM
Geez changed the task status from New to Need More Info.Fri, Jun 28, 4:01 PM
Geez added a subscriber: Geez.

Hello DrZiLLo.
We will require the .mdmp file to properly analyse the cause of the crash.
Regards,
Geez

DrZiLLo added a comment.Fri, Jun 28, 4:30 PM
In T182473#2630518, @Geez wrote:

Hello DrZiLLo.
We will require the .mdmp file to properly analyse the cause of the crash.
Regards,
Geez

FROZEN_DayZServer_x64_2024-06-28_03-01-20.mdmp793 KBDownload

FROZEN_DayZServer_x64_2024-06-28_03-01-30.mdmp793 KBDownload

oweff added a subscriber: oweff.Sat, Jun 29, 12:34 PM
oweff added a comment.EditedSat, Jun 29, 12:40 PM

I'm also experiencing the exact same issue, also happens just a few times a week across each of my 3 servers since updating to 1.25. It seems to happen consistently after the first 5 players rejoin the server after a restart.

FROZEN_DayZServer_x64_2024-06-29_02-14-54.mdmp856 KBDownload

FROZEN_DayZServer_x64_2024-06-29_02-14-44.mdmp852 KBDownload

Skippy added a subscriber: Skippy.EditedSun, Jun 30, 6:23 PM

Hello,
I'm having the same problem on multiple servers that I own.
Unfortunately I don't know where to find the .mdmp files
The behavior is the same as in the other reported cases
S.

Skippy added a comment.Sun, Jun 30, 6:25 PM

DayZServer_x64_2024-06-29_21-00-05.mdmp758 KBDownload

DayZServer_x64_2024-06-30_00-00-05.mdmp841 KBDownload

DayZServer_x64_2024-06-30_03-00-04.mdmp1 MBDownload

DayZServer_x64_2024-06-30_06-00-06.mdmp894 KBDownload

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