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Maniphest T182473

Server crash after restart
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Description

4 times a week I have to manually turn off and turn on the server, because similar errors appear:
Reason: SEH exception thrown. Exception code: 0xc0000374 at 0x7ffbc01f38c9

[RtlIsZeroMemory]: ??? addr:0x7ffbc01f38c9
[RtlIsZeroMemory]: ??? addr:0x7ffbc01f3893
[_misaligned_access]: ??? addr:0x7ffbc01fc69a
[_misaligned_access]: ??? addr:0x7ffbc01fc97a
[_misaligned_access]: ??? addr:0x7ffbc0206ff9
[RtlIsNonEmptyDirectoryReparsePointAllowed]: ??? addr:0x7ffbc01a3027
[RtlAllocateHeap]: ??? addr:0x7ffbc010ca3a
[malloc_base]: ??? addr:0x7ffbbd95ffa6
[CDPCreateServer]: ??? addr:0x7ff70ac89b8f
SymGetSymFromAddr:487, addr:0x7ff70a2a1d2a
SymGetSymFromAddr:487, addr:0x7ff70a2a17cd
SymGetSymFromAddr:487, addr:0x7ff70a2a0f6e
SymGetSymFromAddr:487, addr:0x7ff70a29f8a9
SymGetSymFromAddr:487, addr:0x7ff70a419f0a
SymGetSymFromAddr:487, addr:0x7ff70a4c110a
SymGetSymFromAddr:487, addr:0x7ff70a4c1149
[BaseThreadInitThunk]: ??? addr:0x7ffbbf1f4ed0
[RtlUserThreadStart]: ??? addr:0x7ffbc016e20b
[RtlUserThreadStart]: ??? addr:0x7ffbc016e20b

Rcon commands do not arrive to the server and it cannot turn off automatically.
How it manifests itself: the server has been running for 3 hours, a restart occurs, the server has turned off, the server has turned on, players are trying to log into the server, and at this moment the error is displayed: seh and in the rpt file ENGINE (F): Crashed.
This happens after your last patch. I haven't done any mod updates. I use mine exclusively, there are no crash logs other than this error.
the FROZEN file also appears in addition to other crash logs

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 10
Category
General
Steps To Reproduce

Shut down the server via rcon, start the server

Additional Information

This doesn’t happen every time, but periodically 3-4 times a week

Event Timeline

DrZiLLo created this task.Jun 28 2024, 2:52 PM
Geez changed the task status from New to Need More Info.Jun 28 2024, 4:01 PM
Geez added a subscriber: Geez.

Hello DrZiLLo.
We will require the .mdmp file to properly analyse the cause of the crash.
Regards,
Geez

DrZiLLo added a comment.Jun 28 2024, 4:30 PM
In T182473#2630518, @Geez wrote:

Hello DrZiLLo.
We will require the .mdmp file to properly analyse the cause of the crash.
Regards,
Geez

FROZEN_DayZServer_x64_2024-06-28_03-01-20.mdmp793 KBDownload

FROZEN_DayZServer_x64_2024-06-28_03-01-30.mdmp793 KBDownload

oweff added a subscriber: oweff.Jun 29 2024, 12:34 PM
oweff added a comment.EditedJun 29 2024, 12:40 PM

I'm also experiencing the exact same issue, also happens just a few times a week across each of my 3 servers since updating to 1.25. It seems to happen consistently after the first 5 players rejoin the server after a restart.

FROZEN_DayZServer_x64_2024-06-29_02-14-54.mdmp856 KBDownload

FROZEN_DayZServer_x64_2024-06-29_02-14-44.mdmp852 KBDownload

Skippy added a subscriber: Skippy.EditedJun 30 2024, 6:23 PM

Hello,
I'm having the same problem on multiple servers that I own.
Unfortunately I don't know where to find the .mdmp files
The behavior is the same as in the other reported cases
S.

Skippy added a comment.Jun 30 2024, 6:25 PM

DayZServer_x64_2024-06-29_21-00-05.mdmp758 KBDownload

DayZServer_x64_2024-06-30_00-00-05.mdmp841 KBDownload

DayZServer_x64_2024-06-30_03-00-04.mdmp1 MBDownload

DayZServer_x64_2024-06-30_06-00-06.mdmp894 KBDownload

Geez added a comment.Jul 1 2024, 6:56 PM
In T182473#2630550, @DrZiLLo wrote:
In T182473#2630518, @Geez wrote:

Hello DrZiLLo.
We will require the .mdmp file to properly analyse the cause of the crash.
Regards,
Geez

FROZEN_DayZServer_x64_2024-06-28_03-01-20.mdmp793 KBDownload

FROZEN_DayZServer_x64_2024-06-28_03-01-30.mdmp793 KBDownload

Thank you, just to note:
Dumps with FROZEN_ prefix are purely for diagnostic purposes when the server main thread is frozen for longer than 10 seconds.
The server has not crashed when a dump of this kind has been created.
This is to improve traceability of server micro freezes and identify the causes for it to further improve server performance in the future.

DrZiLLo added a comment.Jul 2 2024, 1:58 AM
In T182473#2631889, @Geez wrote:
In T182473#2630550, @DrZiLLo wrote:
In T182473#2630518, @Geez wrote:

Hello DrZiLLo.
We will require the .mdmp file to properly analyse the cause of the crash.
Regards,
Geez

FROZEN_DayZServer_x64_2024-06-28_03-01-20.mdmp793 KBDownload

FROZEN_DayZServer_x64_2024-06-28_03-01-30.mdmp793 KBDownload

Thank you, just to note:
Dumps with FROZEN_ prefix are purely for diagnostic purposes when the server main thread is frozen for longer than 10 seconds.
The server has not crashed when a dump of this kind has been created.
This is to improve traceability of server micro freezes and identify the causes for it to further improve server performance in the future.

other mdmp files are not created with a similar problem. what should we do now? my servers also experience the problem sometimes. I have to wake up at night and manually restart the server so the players can connect!

Geez added a comment.Jul 2 2024, 12:06 PM
In T182473#2632039, @DrZiLLo wrote:
In T182473#2631889, @Geez wrote:
In T182473#2630550, @DrZiLLo wrote:
In T182473#2630518, @Geez wrote:

Hello DrZiLLo.
We will require the .mdmp file to properly analyse the cause of the crash.
Regards,
Geez

FROZEN_DayZServer_x64_2024-06-28_03-01-20.mdmp793 KBDownload

FROZEN_DayZServer_x64_2024-06-28_03-01-30.mdmp793 KBDownload

Thank you, just to note:
Dumps with FROZEN_ prefix are purely for diagnostic purposes when the server main thread is frozen for longer than 10 seconds.
The server has not crashed when a dump of this kind has been created.
This is to improve traceability of server micro freezes and identify the causes for it to further improve server performance in the future.

other mdmp files are not created with a similar problem. what should we do now? my servers also experience the problem sometimes. I have to wake up at night and manually restart the server so the players can connect!

The frozen dumps are just the very first character loading in and preloading all the item animations, it's not a crash.
This is as much as we can tell.

Geez added a comment.Jul 2 2024, 12:06 PM
In T182473#2631358, @Skippy wrote:

Hello,
I'm having the same problem on multiple servers that I own.
Unfortunately I don't know where to find the .mdmp files
The behavior is the same as in the other reported cases
S.

Different issue, very likely generated on sever shutdown according to the .mdmp files.

intenso2891 added a subscriber: intenso2891.Jul 2 2024, 4:07 PM
In T182473#2632247, @Geez wrote:
In T182473#2631358, @Skippy wrote:

Hello,
I'm having the same problem on multiple servers that I own.
Unfortunately I don't know where to find the .mdmp files
The behavior is the same as in the other reported cases
S.

Different issue, very likely generated on sever shutdown according to the .mdmp files.

Hello. can you please help in my problem https://feedback.bistudio.com/T182498

realproru added a subscriber: realproru.Jul 2 2024, 6:49 PM
In T182473#2630830, @oweff wrote:

I'm also experiencing the exact same issue, also happens just a few times a week across each of my 3 servers since updating to 1.25. It seems to happen consistently after the first 5 players rejoin the server after a restart.

FROZEN_DayZServer_x64_2024-06-29_02-14-54.mdmp856 KBDownload

FROZEN_DayZServer_x64_2024-06-29_02-14-44.mdmp852 KBDownload

And what mods do you have installed ? I have the same problem, which appeared after the patch. 1,25

DrZiLLo added a comment.Jul 3 2024, 7:43 AM
In T182473#2632233, @Geez wrote:
In T182473#2632039, @DrZiLLo wrote:
In T182473#2631889, @Geez wrote:
In T182473#2630550, @DrZiLLo wrote:
In T182473#2630518, @Geez wrote:

Hello DrZiLLo.
We will require the .mdmp file to properly analyse the cause of the crash.
Regards,
Geez

FROZEN_DayZServer_x64_2024-06-28_03-01-20.mdmp793 KBDownload

FROZEN_DayZServer_x64_2024-06-28_03-01-30.mdmp793 KBDownload

Thank you, just to note:
Dumps with FROZEN_ prefix are purely for diagnostic purposes when the server main thread is frozen for longer than 10 seconds.
The server has not crashed when a dump of this kind has been created.
This is to improve traceability of server micro freezes and identify the causes for it to further improve server performance in the future.

other mdmp files are not created with a similar problem. what should we do now? my servers also experience the problem sometimes. I have to wake up at night and manually restart the server so the players can connect!

The frozen dumps are just the very first character loading in and preloading all the item animations, it's not a crash.
This is as much as we can tell.

in the rpt file there is a line: ENGINE (F): Crashed.
please find the leak

 3:01:05.294 ENGINE    (F): Crashed

 3:01:24.956 No alive in 10000, exceeded timeout of 3013605992 ms
 3:01:35.105 No alive in 10000, exceeded timeout of 3013605992 ms
 3:01:51.56 [Disconnect]: Client 119807045 disconnecting
 3:01:51.56 [Disconnect]: Client 119807045 early disconnect
 3:02:20.20 [Disconnect]: Client 25922859 disconnecting
 3:02:20.20 [Disconnect]: Client 25922859 early disconnect
 3:02:38.370 [Disconnect]: Client 168816596 disconnecting
 3:02:38.370 [Disconnect]: Client 168816596 early disconnect
 3:03:04.453 [Disconnect]: Client 270970834 disconnecting
 3:03:04.453 [Disconnect]: Client 270970834 early disconnect
 3:03:37.272 [Disconnect]: Client 1885293559 disconnecting
 3:03:37.272 [Disconnect]: Client 1885293559 early disconnect
 3:03:50.252 [Disconnect]: Client 25472840 disconnecting
 3:03:50.252 [Disconnect]: Client 25472840 early disconnect
 3:03:57.221 [Disconnect]: Client 1945246133 disconnecting
 3:03:57.221 [Disconnect]: Client 1945246133 early disconnect
 3:04:09.871 [Disconnect]: Client 597437876 disconnecting
 3:04:09.871 [Disconnect]: Client 597437876 early disconnect
 3:04:17.350 [Disconnect]: Client 1575341131 disconnecting
 3:04:17.350 [Disconnect]: Client 1575341131 early disconnect
 3:05:06.862 [Disconnect]: Client 21297514 disconnecting
 3:05:06.862 [Disconnect]: Client 21297514 early disconnect
 3:05:07.320 [Disconnect]: Client 2079355092 disconnecting
 3:05:07.320 [Disconnect]: Client 2079355092 early disconnect
 3:05:30.924 [Disconnect]: Client 1765535422 disconnecting
 3:05:30.924 [Disconnect]: Client 1765535422 early disconnect
 3:05:41.658 [Disconnect]: Client 29645199 disconnecting
 3:05:41.658 [Disconnect]: Client 29645199 early disconnect
 3:05:51.784 [Disconnect]: Client 577980842 disconnecting
 3:05:51.784 [Disconnect]: Client 577980842 early disconnect
 3:06:05.278 Frozen (force crash) 300328ms
===Application hangs!====>>>>>>BEG
===Application hangs!====>>>>>>END
 3:06:08.188 [Disconnect]: Client 30673267 disconnecting
 3:06:08.188 [Disconnect]: Client 30673267 early disconnect
 3:07:07.570 [Disconnect]: Client 1650842482 disconnecting
 3:07:07.570 [Disconnect]: Client 1650842482 early disconnect
 3:07:55.683 [Disconnect]: Client 1842484843 disconnecting
 3:07:55.683 [Disconnect]: Client 1842484843 early disconnect
 3:08:01.100 [Disconnect]: Client 1799026831 disconnecting
 3:08:01.100 [Disconnect]: Client 1799026831 early disconnect
 3:08:05.569 [Disconnect]: Client 1194686181 disconnecting
 3:08:05.569 [Disconnect]: Client 1194686181 earl

and console.log:

3:00:41 [CE][Hive] :: Initializing of spawners done.
 3:00:41 [CE][Hive] :: Init sequence finished.
 3:00:41 [IdleMode] Entering IN - save processed
 3:00:41 BattlEye Server: RCon admin #0 (162.55.41.36:54925) logged in
 3:00:42 BattlEye Server: Player #0 lanfers? (176.52.78.81:49172) connected
 3:00:42 Player lanfers? connecting.
 3:00:42 [StateMachine]: Player lanfers? (dpnid 1765535422 uid ) Entering WaitAuthPlayerLoginState
 3:00:42 BattlEye Server: Player #1 asyawrst (45.89.90.206:38389) connected
 3:00:42 Player asyawrst connecting.
 3:00:42 [StateMachine]: Player asyawrst (dpnid 1787055664 uid ) Entering WaitAuthPlayerLoginState
 3:00:42 BattlEye Server: Player #2 [ARF] inside (95.25.208.95:31979) connected
 3:00:42 Player [ARF] inside connecting.
 3:00:42 [StateMachine]: Player [ARF] inside (dpnid 532162463 uid ) Entering WaitAuthPlayerLoginState
 3:00:42 BattlEye Server: Player #3 28 (46.53.242.46:17957) connected
 3:00:42 Player 28 connecting.
 3:00:42 [StateMachine]: Player 28 (dpnid 1885293559 uid ) Entering WaitAuthPlayerLoginState
 3:00:42 BattlEye Server: Player #4 DoNotCry (77.220.50.142:61101) connected
 3:00:42 Player DoNotCry connecting.
 3:00:42 [StateMachine]: Player DoNotCry (dpnid 270970834 uid ) Entering WaitAuthPlayerLoginState
 3:00:42 BattlEye Server: Player #5 [ARF] Fype (31.180.201.241:62076) connected
 3:00:42 Player [ARF] Fype connecting.
 3:00:42 [StateMachine]: Player [ARF] Fype (dpnid 1609166181 uid ) Entering WaitAuthPlayerLoginState
 3:00:42 BattlEye Server: Player #6 XIII (178.215.158.199:61930) connected
 3:00:42 Player XIII connecting.
 3:00:42 [StateMachine]: Player XIII (dpnid 25922859 uid ) Entering WaitAuthPlayerLoginState
 3:00:42 [UNLOCK] Server was unlocked.
 3:00:42 BattlEye Server: Command received: #unlock Result: OK
 3:00:42 BattlEye Server: Connected to BE Master
 3:00:42 bbsb uses modified data file
 3:00:42 [Login]: Adding player bbsb (1575341131) to login queue at position 2
 3:00:43 BattlEye Server: Player #6 XIII - BE GUID: 7606965373e47e302d0c7ffb5747162b
 3:00:43 BattlEye Server: Player #2 [ARF] inside - BE GUID: 70de993c8dacede37951cf698fffa641
 3:00:43 BattlEye Server: Player #0 lanfers? - BE GUID: e93cd9972a71e387acc379322eca320f
 3:00:43 BattlEye Server: Player #3 28 - BE GUID: c62c66d58c87bfa1addb238d006105f0
 3:00:43 [IdleMode] Leaving OUT
 3:00:43 BattlEye Server: Player #4 DoNotCry - BE GUID: a1b6f155fe50e1f27910766244488b05
 3:00:44 BattlEye Server: Player #5 [ARF] Fype - BE GUID: 04e0f237af378622353dd8bde8e06fe7
 3:00:44 Kostik uses modified data file
 3:00:44 [Login]: Adding player Kostik (1842484843) to login queue at position 3
 3:00:44 BattlEye Server: Player #1 asyawrst - BE GUID: d3ea60a3075f8b0dcf0f26344d4cbadf
 3:00:44 BattlEye Server: Verified GUID (7606965373e47e302d0c7ffb5747162b) of player #6 XIII
 3:00:44 Player XIII (id=8hNFu61j_4OwTBzFGSq_TFIN2Dq0aMLTBrRExjTjICQ=) has connected.
 3:00:44 Player "XIII" is connected (steamID=76561198887308932)
 3:00:44 BattlEye Server: Verified GUID (d3ea60a3075f8b0dcf0f26344d4cbadf) of player #1 asyawrst
 3:00:44 Player asyawrst (id=o_AsFDFvodfnh8flsd6jqRaGUV-Yf2BemZZWrZ-Ta90=) has connected.
 3:00:44 Player "asyawrst" is connected (steamID=76561199064020963)
 3:00:44 BattlEye Server: Verified GUID (04e0f237af378622353dd8bde8e06fe7) of player #5 [ARF] Fype
 3:00:44 Player [ARF] Fype (id=FDW3NOp2dZu2mRNbc9Dk8IWf0sqOfbUXvxADxsLmr40=) has connected.
 3:00:44 Player "[ARF] Fype" is connected (steamID=76561198805135861)
 3:00:44 BattlEye Server: Verified GUID (70de993c8dacede37951cf698fffa641) of player #2 [ARF] inside
 3:00:44 Player [ARF] inside (id=DMaOgxX5_fj-_P1AQQ2CEheoCUx5yXfY1Qa7LWfET48=) has connected.
 3:00:44 Player "[ARF] inside" is connected (steamID=76561199110316639)
 3:00:44 BattlEye Server: Verified GUID (c62c66d58c87bfa1addb238d006105f0) of player #3 28
 3:00:44 Player 28 (id=SFWfn5H6x-2ahuGh4bVJ2T-WqfXWkAfuhF5_lU4gzqE=) has connected.
 3:00:44 Player "28" is connected (steamID=76561198069256075)
 3:00:44 BattlEye Server: Verified GUID (a1b6f155fe50e1f27910766244488b05) of player #4 DoNotCry
 3:00:44 Player DoNotCry (id=1gmhHIaIjgzSEMcP7WOAjMuHi5xWMgHbXS9GslTxcag=) has connected.
 3:00:44 Player "DoNotCry" is connected (steamID=76561199057300015)
 3:00:44 BattlEye Server: Verified GUID (e93cd9972a71e387acc379322eca320f) of player #0 lanfers?
 3:00:44 Player lanfers? (id=SVPy5irLdZXBwEVVJ8l-Dfz7S_wolomngabskdjlCjU=) has connected.
 3:00:44 Player "lanfers?" is connected (steamID=76561199092163025)
 3:00:44 [StateMachine]: Player lanfers? (dpnid 1765535422 uid ) Entering WaitPlayerAssignedLoginState
 3:00:44 [StateMachine]: Player asyawrst (dpnid 1787055664 uid ) Entering WaitPlayerAssignedLoginState
 3:00:44 [StateMachine]: Player [ARF] inside (dpnid 532162463 uid ) Entering WaitPlayerAssignedLoginState
 3:00:44 [StateMachine]: Player 28 (dpnid 1885293559 uid ) Entering WaitPlayerAssignedLoginState
 3:00:44 [StateMachine]: Player DoNotCry (dpnid 270970834 uid ) Entering WaitPlayerAssignedLoginState
 3:00:44 [StateMachine]: Player [ARF] Fype (dpnid 1609166181 uid ) Entering WaitPlayerAssignedLoginState
 3:00:44 [StateMachine]: Player XIII (dpnid 25922859 uid ) Entering WaitPlayerAssignedLoginState
 3:00:46 [StateMachine]: Player lanfers? (dpnid 1765535422 uid ) Entering PlayerAssignedLoginState
 3:00:46 [StateMachine]: Player lanfers? (dpnid 1765535422 uid SVPy5irLdZXBwEVVJ8l-Dfz7S_wolomngabskdjlCjU=) Entering DBGetLoginTimeLoginState
 3:00:46 [StateMachine]: Player lanfers? (dpnid 1765535422 uid SVPy5irLdZXBwEVVJ8l-Dfz7S_wolomngabskdjlCjU=) Entering DBWaitLoginTimeLoginState
 3:00:47 [StateMachine]: Player 28 (dpnid 1885293559 uid ) Entering PlayerAssignedLoginState
 3:00:47 [StateMachine]: Player 28 (dpnid 1885293559 uid SFWfn5H6x-2ahuGh4bVJ2T-WqfXWkAfuhF5_lU4gzqE=) Entering DBGetLoginTimeLoginState
 3:00:47 [StateMachine]: Player 28 (dpnid 1885293559 uid SFWfn5H6x-2ahuGh4bVJ2T-WqfXWkAfuhF5_lU4gzqE=) Entering DBWaitLoginTimeLoginState
 3:00:47 [StateMachine]: Player XIII (dpnid 25922859 uid ) Entering PlayerAssignedLoginState
 3:00:47 [StateMachine]: Player XIII (dpnid 25922859 uid 8hNFu61j_4OwTBzFGSq_TFIN2Dq0aMLTBrRExjTjICQ=) Entering DBGetLoginTimeLoginState
 3:00:47 [StateMachine]: Player XIII (dpnid 25922859 uid 8hNFu61j_4OwTBzFGSq_TFIN2Dq0aMLTBrRExjTjICQ=) Entering DBWaitLoginTimeLoginState
 3:00:47 [StateMachine]: Player [ARF] inside (dpnid 532162463 uid ) Entering PlayerAssignedLoginState
 3:00:47 [StateMachine]: Player [ARF] inside (dpnid 532162463 uid DMaOgxX5_fj-_P1AQQ2CEheoCUx5yXfY1Qa7LWfET48=) Entering DBGetLoginTimeLoginState
 3:00:47 [StateMachine]: Player [ARF] inside (dpnid 532162463 uid DMaOgxX5_fj-_P1AQQ2CEheoCUx5yXfY1Qa7LWfET48=) Entering DBWaitLoginTimeLoginState
 3:00:48 [StateMachine]: Player DoNotCry (dpnid 270970834 uid ) Entering PlayerAssignedLoginState
 3:00:48 [StateMachine]: Player DoNotCry (dpnid 270970834 uid 1gmhHIaIjgzSEMcP7WOAjMuHi5xWMgHbXS9GslTxcag=) Entering DBGetLoginTimeLoginState
 3:00:48 [StateMachine]: Player DoNotCry (dpnid 270970834 uid 1gmhHIaIjgzSEMcP7WOAjMuHi5xWMgHbXS9GslTxcag=) Entering DBWaitLoginTimeLoginState
 3:00:48 [StateMachine]: Player [ARF] Fype (dpnid 1609166181 uid ) Entering PlayerAssignedLoginState
 3:00:48 [StateMachine]: Player [ARF] Fype (dpnid 1609166181 uid FDW3NOp2dZu2mRNbc9Dk8IWf0sqOfbUXvxADxsLmr40=) Entering DBGetLoginTimeLoginState
 3:00:48 [StateMachine]: Player [ARF] Fype (dpnid 1609166181 uid FDW3NOp2dZu2mRNbc9Dk8IWf0sqOfbUXvxADxsLmr40=) Entering DBWaitLoginTimeLoginState
 3:00:49 [StateMachine]: Player asyawrst (dpnid 1787055664 uid ) Entering PlayerAssignedLoginState
 3:00:49 [StateMachine]: Player asyawrst (dpnid 1787055664 uid o_AsFDFvodfnh8flsd6jqRaGUV-Yf2BemZZWrZ-Ta90=) Entering DBGetLoginTimeLoginState
 3:00:49 [StateMachine]: Player asyawrst (dpnid 1787055664 uid o_AsFDFvodfnh8flsd6jqRaGUV-Yf2BemZZWrZ-Ta90=) Entering DBWaitLoginTimeLoginState
 3:00:50 vwe2 uses modified data file
 3:00:50 [Login]: Adding player vwe2 (1650842482) to login queue at position 4
 3:00:51 Average server FPS: 5874.90 (measured interval: 10 s)
 3:01:01 Average server FPS: 6471.30 (measured interval: 10 s)
 3:01:01 [StateMachine]: Player lanfers? (dpnid 1765535422 uid SVPy5irLdZXBwEVVJ8l-Dfz7S_wolomngabskdjlCjU=) Entering DBGetCharacterLoginState
 3:01:01 [StateMachine]: Player lanfers? (dpnid 1765535422 uid SVPy5irLdZXBwEVVJ8l-Dfz7S_wolomngabskdjlCjU=) Entering CreateNetObjectsLoginState
 3:01:01 Player lanfers? dpid=1765535422 at pos (1324.8, 190.1, 7387.7) 
 3:01:01 [StateMachine]: Player lanfers? (dpnid 1765535422 uid SVPy5irLdZXBwEVVJ8l-Dfz7S_wolomngabskdjlCjU=) Entering PreloadCamLoginState
 3:01:01 [StateMachine]: Player lanfers? (dpnid 1765535422 uid SVPy5irLdZXBwEVVJ8l-Dfz7S_wolomngabskdjlCjU=) Entering WaitPreloadCamLoginState
 3:01:02 [StateMachine]: Player 28 (dpnid 1885293559 uid SFWfn5H6x-2ahuGh4bVJ2T-WqfXWkAfuhF5_lU4gzqE=) Entering DBGetCharacterLoginState
 3:01:02 [StateMachine]: Player 28 (dpnid 1885293559 uid SFWfn5H6x-2ahuGh4bVJ2T-WqfXWkAfuhF5_lU4gzqE=) Entering CreateNetObjectsLoginState
 3:01:02 Player 28 dpid=1885293559 at pos (11606.5, 265.7, 1961.7) 
 3:01:02 [StateMachine]: Player 28 (dpnid 1885293559 uid SFWfn5H6x-2ahuGh4bVJ2T-WqfXWkAfuhF5_lU4gzqE=) Entering PreloadCamLoginState
 3:01:02 [StateMachine]: Player 28 (dpnid 1885293559 uid SFWfn5H6x-2ahuGh4bVJ2T-WqfXWkAfuhF5_lU4gzqE=) Entering WaitPreloadCamLoginState
 3:01:02 [StateMachine]: Player XIII (dpnid 25922859 uid 8hNFu61j_4OwTBzFGSq_TFIN2Dq0aMLTBrRExjTjICQ=) Entering DBGetCharacterLoginState
 3:01:02 [StateMachine]: Player XIII (dpnid 25922859 uid 8hNFu61j_4OwTBzFGSq_TFIN2Dq0aMLTBrRExjTjICQ=) Entering CreateNetObjectsLoginState
 3:01:02 Player XIII dpid=25922859 at pos (11607.6, 266.3, 1943.6) 
 3:01:02 [StateMachine]: Player XIII (dpnid 25922859 uid 8hNFu61j_4OwTBzFGSq_TFIN2Dq0aMLTBrRExjTjICQ=) Entering PreloadCamLoginState
 3:01:02 [StateMachine]: Player XIII (dpnid 25922859 uid 8hNFu61j_4OwTBzFGSq_TFIN2Dq0aMLTBrRExjTjICQ=) Entering WaitPreloadCamLoginState
 3:01:02 [StateMachine]: Player [ARF] inside (dpnid 532162463 uid DMaOgxX5_fj-_P1AQQ2CEheoCUx5yXfY1Qa7LWfET48=) Entering DBGetCharacterLoginState
 3:01:02 [StateMachine]: Player [ARF] inside (dpnid 532162463 uid DMaOgxX5_fj-_P1AQQ2CEheoCUx5yXfY1Qa7LWfET48=) Entering CreateNetObjectsLoginState
 3:01:02 Player [ARF] inside dpid=532162463 at pos (11573.3, 244.4, 7134.3) 
 3:01:02 [StateMachine]: Player [ARF] inside (dpnid 532162463 uid DMaOgxX5_fj-_P1AQQ2CEheoCUx5yXfY1Qa7LWfET48=) Entering PreloadCamLoginState
 3:01:02 [StateMachine]: Player [ARF] inside (dpnid 532162463 uid DMaOgxX5_fj-_P1AQQ2CEheoCUx5yXfY1Qa7LWfET48=) Entering WaitPreloadCamLoginState
 3:01:03 [StateMachine]: Player DoNotCry (dpnid 270970834 uid 1gmhHIaIjgzSEMcP7WOAjMuHi5xWMgHbXS9GslTxcag=) Entering DBGetCharacterLoginState
 3:01:03 [StateMachine]: Player DoNotCry (dpnid 270970834 uid 1gmhHIaIjgzSEMcP7WOAjMuHi5xWMgHbXS9GslTxcag=) Entering CreateNetObjectsLoginState
 3:01:03 Player DoNotCry dpid=270970834 at pos (9724.5, 210.8, 8587.9) 
 3:01:03 [StateMachine]: Player DoNotCry (dpnid 270970834 uid 1gmhHIaIjgzSEMcP7WOAjMuHi5xWMgHbXS9GslTxcag=) Entering PreloadCamLoginState
 3:01:03 [StateMachine]: Player DoNotCry (dpnid 270970834 uid 1gmhHIaIjgzSEMcP7WOAjMuHi5xWMgHbXS9GslTxcag=) Entering WaitPreloadCamLoginState
 3:01:03 [StateMachine]: Player [ARF] Fype (dpnid 1609166181 uid FDW3NOp2dZu2mRNbc9Dk8IWf0sqOfbUXvxADxsLmr40=) Entering DBGetCharacterLoginState
 3:01:03 [StateMachine]: Player [ARF] Fype (dpnid 1609166181 uid FDW3NOp2dZu2mRNbc9Dk8IWf0sqOfbUXvxADxsLmr40=) Entering CreateNetObjectsLoginState
 3:01:03 Player [ARF] Fype dpid=1609166181 at pos (11553.4, 243.4, 7119.7) 
 3:01:03 [StateMachine]: Player [ARF] Fype (dpnid 1609166181 uid FDW3NOp2dZu2mRNbc9Dk8IWf0sqOfbUXvxADxsLmr40=) Entering PreloadCamLoginState
 3:01:03 [StateMachine]: Player [ARF] Fype (dpnid 1609166181 uid FDW3NOp2dZu2mRNbc9Dk8IWf0sqOfbUXvxADxsLmr40=) Entering WaitPreloadCamLoginState
 3:01:04 Den4ik uses modified data file
 3:01:04 [Login]: Adding player Den4ik (119807045) to login queue at position 5
 3:01:04 [StateMachine]: Player asyawrst (dpnid 1787055664 uid o_AsFDFvodfnh8flsd6jqRaGUV-Yf2BemZZWrZ-Ta90=) Entering DBGetCharacterLoginState
 3:01:04 [StateMachine]: Player asyawrst (dpnid 1787055664 uid o_AsFDFvodfnh8flsd6jqRaGUV-Yf2BemZZWrZ-Ta90=) Entering CreateNetObjectsLoginState
 3:01:04 Player asyawrst dpid=1787055664 at pos (640.0, 487.1, 1146.0) 
 3:01:04 [StateMachine]: Player asyawrst (dpnid 1787055664 uid o_AsFDFvodfnh8flsd6jqRaGUV-Yf2BemZZWrZ-Ta90=) Entering PreloadCamLoginState
 3:01:04 [StateMachine]: Player asyawrst (dpnid 1787055664 uid o_AsFDFvodfnh8flsd6jqRaGUV-Yf2BemZZWrZ-Ta90=) Entering WaitPreloadCamLoginState
 3:01:04 [StateMachine]: Player [ARF] inside (dpnid 532162463 uid DMaOgxX5_fj-_P1AQQ2CEheoCUx5yXfY1Qa7LWfET48=) Entering GetLoadedCharLoginState
 3:01:51 [Disconnect]: Client 119807045 disconnecting
 3:01:51 [Disconnect]: Client 119807045 early disconnect
 3:02:20 [Disconnect]: Client 25922859 disconnecting
 3:02:20 [Disconnect]: Client 25922859 early disconnect
 3:02:38 [Disconnect]: Client 168816596 disconnecting
 3:02:38 [Disconnect]: Client 168816596 early disconnect
 3:03:04 [Disconnect]: Client 270970834 disconnecting
 3:03:04 [Disconnect]: Client 270970834 early disconnect
 3:03:37 [Disconnect]: Client 1885293559 disconnecting
 3:03:37 [Disconnect]: Client 1885293559 early disconnect
 3:03:50 [Disconnect]: Client 25472840 disconnecting
 3:03:50 [Disconnect]: Client 25472840 early disconnect
 3:03:57 [Disconnect]: Client 1945246133 disconnecting
 3:03:57 [Disconnect]: Client 1945246133 early disconnect
 3:04:09 [Disconnect]: Client 597437876 disconnecting
 3:04:09 [Disconnect]: Client 597437876 early disconnect
 3:04:17 [Disconnect]: Client 1575341131 disconnecting
 3:04:17 [Disconnect]: Client 1575341131 early disconnect
 3:05:06 [Disconnect]: Client 21297514 disconnecting
 3:05:06 [Disconnect]: Client 21297514 early disconnect
 3:05:07 [Disconnect]: Client 2079355092 disconnecting
 3:05:07 [Disconnect]: Client 2079355092 early disconnect
 3:05:30 [Disconnect]: Client 1765535422 disconnecting
 3:05:30 [Disconnect]: Client 1765535422 early disconnect
 3:05:41 [Disconnect]: Client 29645199 disconnecting
 3:05:41 [Disconnect]: Client 29645199 early disconnect
 3:05:51 [Disconnect]: Client 577980842 disconnecting
 3:05:51 [Disconnect]: Client 577980842 early disconnect
 3:06:08 [Disconnect]: Client 30673267 disconnecting
 3:06:08 [Disconnect]: Client 30673267 early disconnect
 3:07:07 [Disconnect]: Client 1650842482 disconnecting
 3:07:07 [Disconnect]: Client 1650842482 early disconnect
 3:07:55 [Disconnect]: Client 1842484843 disconnecting
 3:07:55 [Disconnect]: Client 1842484843 early disconnect
 3:08:01 [Disconnect]: Client 1799026831 disconnecting
 3:08:01 [Disconnect]: Client 1799026831 early disconnect
DrZiLLo added a comment.Jul 6 2024, 9:22 AM

problems are generally solved, no? 7 people besides me subscribed to this feedback..

oweff added a comment.Jul 8 2024, 1:08 PM
In T182473#2634632, @DrZiLLo wrote:

problems are generally solved, no? 7 people besides me subscribed to this feedback..

This is still happening for me occasionally.

During scheduled shutdown, I see in logs:

1:59:25.68 ENGINE    (F): Crashed
NS1010230, 08.07 2024 01:59:25
Unhandled exception

Program: C:\OmegaManager\servers\999999\DayZServer_x64.exe
Reason: SEH exception thrown. Exception code: 0xc0000374 at 0x7ffc6e30b209

And it produces 2 FROZEN mdmp files.

The server gets hung in this state and is never able to come back up on it's own. I have to manually restart.

realproru added a comment.Jul 21 2024, 1:45 PM

@Geez Can we get an answer as to whether the problem will be addressed?

oweff added a comment.EditedJul 22 2024, 4:47 AM

I noticed that that there are actually 2 crashes. The first, during a scheduled shutdown, as it is kicking players. It generated this crash and minidump.

 5:58:11.862 ENGINE    (F): Crashed

=======================================================
-------------------------------------------------------
Time:  5:58:11
Exception code: C0000374 A heap has been corrupted.

DayZServer_x64_2024-07-21_21-58-17.mdmp764 KBDownload

Then afterwards, the server becomes hung when players begin loading in, generating the FROZEN minidump files. It always hangs after 5 players are loaded. They eventually disconnect and noone else is able to connect until the server is restarted manually.

DrZiLLo added a comment.Aug 3 2024, 2:11 PM

will the problem be solved or not? why am I asking you to help me? I'm not the only one facing this problem!

Geez added a comment.Aug 5 2024, 10:22 AM
In T182473#2647302, @DrZiLLo wrote:

will the problem be solved or not? why am I asking you to help me? I'm not the only one facing this problem!

Currently this is awaiting further check from the dev team. However, currently the dev team focuses at priority issues at hand and therefore it might take some time before they are able to investigate this further.

CozmiNU added a subscriber: CozmiNU.Aug 5 2024, 12:03 PM

This is constantly happening on the client too, after 1.25. Every singe time I close the game it crashes and the crash reporter starts. I think I have sent over 50 reports. This has never happened to me before, something clearly changed and went wrong during the last update.

GPlayMihaela added a subscriber: GPlayMihaela.Aug 15 2024, 10:31 PM

Started to happen more often for my server as well. Is there a fix for this?

Artem1995 added a subscriber: Artem1995.Aug 16 2024, 10:29 PM

Today at 21:00 the server after restart started and did not let players in, the file mdmp FROZEN appeared
And this has been happening for 2+ months, after update 1.25!!

DrZiLLo added a comment.Oct 16 2024, 2:32 AM
This comment was removed by DrZiLLo.
DrZiLLo added a comment.Oct 16 2024, 2:43 AM

What could be more important than a problem that affects the “online” of your game?
Waiting 4 months to find a memory leak = very cool (not)

DrZiLLo added a comment.Nov 14 2024, 9:17 PM

🤔 5th month
What are you doing there anyway?

DrZiLLo added a comment.Mon, Dec 16, 11:15 PM

@Gezz
I managed to get another mdmp with this error, could you read it?

DayZServer_x64_2024-12-08_21-01-54.mdmp567 KBDownload

Geez changed the task status from Need More Info to Reviewed.Fri, Dec 20, 12:58 PM

Hello @DrZiLLo The devs have checked the crash dumps but unfortunately there is not much information that would lead us towards what is causing this. Unfortunately there is nothing else we can do at this moment.

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