Please provide the following when creating the Ticket:
Game Version number: Latest stable branch as of 12th June
Modded?: No
If modded, please list the mods:
Issue Description:
Horrible performance on all official EU servers since Thursday last week. Server FPS bobbing around 8-20 fps before it inevitably crashes. This cycle repeats itself aslong as the server is full, or close to it.
US servers dont seem to be affected.
Get any of your devs to load into a nearly full EU server. There you go. Problem reproduced.
May be hard to find a full eu server now because since thursday, people have given up hope and have just stopped playing.
Conflict Full - 11478076 (EU-FFM)
https://www.streamable.com/e9qbdx
12:45 GMT+2
Dont mind my bad driving. 90% sure it crashed there on coincidence, my third crash today.
Have to load into a new one every time, before it crashes once the server is nearly full.
Could play on US servers as they dont have this problem, but then it seems average team IQ drops my 20 points.
Third "server crash" today too.
Each time playing "Conflict Full" on "[OFFICIAL]" EU servers.
Same pattern :
Hello everyone.
Would it be possible to provide as many server ID's where this occurs as possible? (server name/IP)
Regards,
Geez
Every single EU server when it reaches max pop, all of them. Something wrong with the entire cluster.
Been like this since Thursday. Server fps on 8 fps for a while then crash, everyone moves from the crashed server to a new one hoping it will be better only for it to lag and share the same fate as all the other ones.
11478073
13245693
13245681
And many more. On Tuesday it seemed okay again, but all the problems started again yesterday.
No people play Eu official anymore because of this. Entire official EU base has been killed.
As Mischkov said, does not HAVE to be full, but when it goes over 30 ish, problems can arise
11478073 right now is the only populated official server in EU, and im on it.
Online: 36
Server FPS: 10
Horrible backlag while driving, all serverside actions jitter or take extra long to complete, unloading supplies, repairing etc etc.
My guess is it will crash in half an hour or so, unless more people join, then it will last even shorter with server FPS reaching as low as 5.
Then if we join a new one, it will be the same all over.
This is killing your playerbase fast as hell, me personally know 5-6 people that have deleted this game because of this.
Footage from 11478073;
I was wayyyy to optimistic in my message earlier. Server went down 3 minutes after posting my last.
40 players and it went kaboom, im no dev expert. But one thing is for sure, your servers are all potatoes. Fix it please.
Server is even gone from server list now, i refuse to believe you dont pick this up on some system
You need to fix this and put out some official statement about this if you expect people to play again. Nobody wants to play and work hard in a game for over half an hour before realizing whether or not the problem is fixed or the game will crash ruining everything
Joined 11027890 right now.
13 people online, incredibly, it was not lagging :)))
Still crashed out of nowhere though. Gone from server list.
Some additional info. Yesterday, I joined a EU official server, full 48/48 from the start : we were capturing our 4th-5th objective when server crashed after less than 30 minutes. Last 10 minutes vehicles were already not drivable teleporting back and forward.
So I decided to play on multiple US-NY official servers yesterday for testing with a client latency around ~85ms The result is nothing in comparaison with EU server :
They all have the same IP aswell but that shouldn't really matter.
Conflict Full - 11478076 (EU-FFM)
Tried again today. Server crashed right now 15 minutes into game :))
Good servers!
Problems still occuring. You took 1 day to ask which server we struggled on and we said all EU server. Why has this not gone to awating internal testing?
The responsible team has been able to confirm the issue and they are looking into it.
Edit :
Server has been back online a few minutes later with a fresh new map. So it probably crashed when I posted this comment the first time.
"Everybody" moved to this server now that will be the one that might crash next :
[OFFICIAL] Conflict Full - 11478073 (EU-FFM)
Server crashing?! right now :
Edit :
Server has been back online a few minutes later with a fresh new map. So it probably crashed when I posted this comment the first time.
"Everybody" moved to this server now that will be the one that might crash next :
[OFFICIAL] Conflict Full - 11478073 (EU-FFM)
[OFFICIAL] Conflict Full - 11478073 (EU-FFM) : 2 FPS NOW !!! Probably crashed
RIP :
