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Controller/Keyboard Mouse UI/Inventory Unusable
Need More Info, NormalPublic

Description

While a "controller" type device is plugged in, mouse functions in the UI/Inventory become unusable. This issue started after The latest Update 0.9.8.53

While I have my Razer Orbweaver Gaming Pad plugged in. Inventory functions with a mouse such as Drag and drop, Open items with left click, pickup/drop items with right click, ETC fail to work. I am unable to use the inventory system. Once the device is unplugged, everything goes back to normal.
This happens both with and without the razer software running. Did not occur prior to the latest patch.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
Version 10.0.19044 Build 19044
Category
Inventory
Steps To Reproduce

Plug in "controller" Type device and use keyboard and mouse to play. (Device tested specifically in this scenario: Razer Orbweaver)

Additional Information

Did not happen prior to patch and have not tested any console controllers or other third party controllers.

Event Timeline

BullD0GMafia updated the task description. (Show Details)May 12 2023, 7:19 AM
BullD0GMafia changed Severity from None to Major.May 12 2023, 7:22 AM
BullD0GMafia changed Reproducibility from N/A to Always.
BullD0GMafia edited Steps To Reproduce. (Show Details)
BullD0GMafia edited Additional Information. (Show Details)
BullD0GMafia changed Operating System from Windows 7 to Windows 10 x64.
BullD0GMafia set Operating System Version to Version 10.0.19044 Build 19044.
BullD0GMafia changed Category from General to Inventory.
Geez changed the task status from New to Awaiting internal Testing.May 12 2023, 2:25 PM
Geez added a subscriber: Geez.May 17 2023, 2:53 PM

Hello BullD0GMafia.
Is it possible for you to check if you also have this issue with a normal controller instead of the mini keyboard?

Punky added a subscriber: Punky.EditedJun 1 2023, 10:37 AM

Yes Geez, Can confirm that.
Having DS4 connected to PC gives exactly same result.
Same as T172784

BullD0GMafia added a comment.EditedJun 1 2023, 1:15 PM

Hello BullD0GMafia.
Is it possible for you to check if you also have this issue with a normal controller instead of the mini keyboard?

It does happen additionally with a Fanatec DD Pro Racing Wheel plugged in.
Xbox 360 and one controllers seem to be ok, I will test with a playstation 5 controller soon.

Geez changed the task status from Awaiting internal Testing to Confirmed Internally.Jun 6 2023, 12:19 PM
Geez changed the task status from Confirmed Internally to Need More Info.Sep 9 2024, 9:08 AM

Hello BullD0GMafia.
The issue should be fixed. Can you please check and let us know?