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DayZ Launcher showing Chinese servers and not loading all servers online
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Description

I am opening this as a major priority ticket as the original seems to not be assigned to anyone. https://feedback.bistudio.com/T170263

The DayZ launcher is showing Chinese servers or not loading all the servers that are online. Players are forced to direct connect or use the DayZ SA Launcher (that they should never have to). Players have been reporting this issue since 1.19 and it is now affecting more people with 1.20.

Players are left confused as to where the servers they play on are and admins are watching their servers suffer worse by the day.

This is a serious issue and is affecting thousands of people.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
21H2
Category
Launcher
Steps To Reproduce

Open the DayZ SA Launcher
Load Community tab
You will see Chinese servers first then when English servers load eventually a large majority of them are missing
You can even search by IP and it won't find the server
Direct connect sometimes works but often fails when tried several times

Additional Information

Event Timeline

Geez added a subscriber: Geez.

Hello operativo.
We are aware of the problem and it is being worked on. Changing priority here in the ticket will not change much as we are going through all the reported tickets and the priority is being sorted internally in our own system according to our own prioritisation.

@Geez can you give us some idea of what the priority level of this issue is? According to the announcement in the forums it is not even on the list of items being looked at: https://forums.dayz.com/topic/254356-state-of-120-update/?tab=comments#comment-2483984
This is unfathomable to many of us who are losing players every day because of this. Some assurance that there is a path to resolving it along with an estimate of when it will be resolved would go a long way toward calming down the hysteria.

@Geez

Thank you, I wasn't trying to be rude, I simply saw the original ticket was still in "unassigned" so wasn't sure if you had seen it.

Thank you for the update.

ScypeR added a subscriber: ScypeR.Mar 7 2023, 5:53 PM

this needs fixing. like yesterday. i cant find any EU servers anymore. Even from favorites.

Haz added a subscriber: Haz.Mar 23 2023, 7:45 PM

Why is this still an issue months later? I see almost no one discussing it, yet it seems to be plaguing a huge portion of the player base. For almost 3 months I've only been able to play the same 3 servers from my favorites list

Why is this still an issue months later? I see almost no one discussing it, yet it seems to be plaguing a huge portion of the player base. For almost 3 months I've only been able to play the same 3 servers from my favorites list

Because it got fixed 2 weeks ago... Also, filter by 200ms ping. most people aren't playing above that anyways.

Haz added a comment.Mar 27 2023, 11:53 AM

Why is this still an issue months later? I see almost no one discussing it, yet it seems to be plaguing a huge portion of the player base. For almost 3 months I've only been able to play the same 3 servers from my favorites list

Because it got fixed 2 weeks ago... Also, filter by 200ms ping. most people aren't playing above that anyways.

It's not fixed for everyone. I always sort by ping, it just hides the Chinese servers for the 10-15 minutes it takes to start populating with US servers. So the server browser is blank for that entire time.