yes but what is the message that means thank you

why do i have this message

Already told you in the first ticket you made, you don’t have a map

ok but that's another problem

In T156982#2163285, @jordanpoyon wrote:

ok but that's another problem

When you miss the map item (or GPS) in your inventory, you will get an empty map screen (what there is in your pic).
Thats not an error thats just the indicator that your in game character has no idea where he is as he has no where to look at.