Game crashes on startup
Need More Info, NormalPublic

Assigned To
Authored By
NoBrainer, Sat, Nov 11


"bad_module_info has stopped working"
"Arma 3 has exited in an unusual manner"

I can run 32-bit, but not 64-bit versions of the game

I have runned chkdsk <disk:> /f/r/x on all disks.
I have checked my disk with SSD toolbox to see it there where any error reports or new firmware.
I have no issues with other games.
I have tried with or without mods.
I have deleted and reinstalled Arma 3. (Steam version)
Played same game for 4 straight days from 1.-5. november without errors.
Problem started 10. november.


Operating System
Windows 10 x64
Operating System Version
Version 10.0.16299.19
Game Crash
Steps To Reproduce

Just start Arma 3 - 64 bit, without any mods, just the DLC's.

Additional Information

i5-6600k cpu
Nvidia GTX 1060 6GB
M.2 500GB
2x 480GB SSD

can't upload my crash reports

NoBrainer edited the task description. (Show Details)Sat, Nov 11, 8:54 PM
NoBrainer edited Additional Information. (Show Details)
Wulf changed the task status from "New" to "Need More Info".Mon, Nov 13, 10:51 AM
Wulf added a subscriber: Wulf.


Thank you for the report, but what do you mean you can't upload your crash reports?

It said "drag and drop files to upload"
I could not do that this weekend, but it looks like I can do this now.
But this week I am out on travel. I can upload on saturday. Sorry for that.

dedmen added a subscriber: dedmen.Tue, Nov 21, 9:37 AM

There are no crash dumps and no logs besides one from 22nd June inside your reports.
Can you please try to start your game again and crash it and make a new report.
Also try starting it over the A3 Launcher and also try manually starting the arma3.exe in your Arma folder by just double clicking it.

Wulf added a comment.Tue, Nov 21, 11:08 AM

In the After reinstal report there are no dumps and in the pre-reinstal there is just the one from the 22nd June.

Please trigger the crash once more and send the most current reports you have.

Thank you. :)

started directly from catalog "F:\SteamLib1\steamapps\common\Arma 3"
arma3.exe starts ok
arma3_x64.exe crashes. Does NOT produce a arma error report.

via launcher
Arma 3 - 32-bit starts ok
Arma 3 - 64-bit crashes. This produces an error report

This is the log from Windows Event Viewer:

Faulting application name: bad_module_info, version:, time stamp: 0x00000000
Faulting module name: unknown, version:, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x3168
Faulting application start time: 0x01d363ca285f743e
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: ba1e72d1-b59f-4699-a4de-349716bd4d68
Faulting package full name:
Faulting package-relative application ID:

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