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Arma 3 Crash exit code 0x0000DEAD error code D3D
Need More Info, NormalPublic

Description

Every time I launch my game, i can run it for about 5 minutes then itll crash and give me this error code: d3d error - dxgi_error_device_removed. I have no clue how to fix it i updated my graphics drivers. Still no resolve so thought id ask for help. As well as i just bought the game today, but am a Arma veteran.

Details

Severity
Major
Resolution
Unable To Duplicate
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
10.0.10586.0
Category
General
Steps To Reproduce

Run game for 5 minutes and it'll crash.

Additional Information

Computer Specs:
AMD FX-4100 Quad
8GB DDR4 Ram
Windows 10

Event Timeline

JPMag13 created this task.Jul 19 2016, 6:03 PM
razazel claimed this task.Jul 21 2016, 9:46 AM
razazel changed the task status from New to Need More Info.
razazel added a subscriber: razazel.

Hello,

thank you for the feedback.

Are you running any mods? If so please try to disable them first.

The next thing I would ask you to do is to provide us with the crashdumps.
If you are getting crash with vanilla version (without mods) please try to provide crashdumps created without the mods.

To get the crashdump files, please go to the Launcher > Options> Prepare Arma3 troubleshooting report, then save the ZIP file with the report somewhere where you can access it and upload it here.
Or you can look for the crashdumps manually. Crashdump (set of mdmp + rpt + bidmp with same timestamp) files should be located in this directory:
C:\Users\<username>\AppData\Local\Arma 3

Once you have the files in a ZIP, please drag&drop them into the comment box, or (if you encounter any issue with uploading it here) upload them to some free file sharing service (for example Dropbox) and post the link to the files into the comments.

Thank you

Hello,

I have the same issue and have already tried to uninstall and reinstall the game, verify the integrity of the game files via Steam and disabeling all mods. The problem still persists. Here is the 7zip file for the crashdump.

I don't know if this is the correct place to post it but it's worth a try, I haven't been able to play the game once since that problem appeared.

Thank you.

This comment was removed by ChrisDolmeth.

Hey i managed to fix this issue by reinstalling DX in the arma files:

Steam\steamapps\common\Arma 3\Arma 3\_CommonRedist\DirectX\Jun2010

When u get to this file go to DXSETUP and run that. After that my error was fixed.

Another thing is on any GPU overclocking software, if you change your fan speed and input voltage to your card to 63% it stops this crash too

This comment was removed by Dwarden.
This comment was removed by Dwarden.
LouMontana changed Resolution from Open to Unable To Duplicate.May 3 2021, 11:26 AM
This comment was removed by BIS_fnc_KK.
This comment was removed by Dwarden.
This comment was removed by Dwarden.