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Action menu on items disappears
Closed, ResolvedPublic

Description

On the latest build (as of 9/06/2016 2PM GMT) on experimental, every time that you drag an item over another and an action menu appears it then disapears. When you drag it over the item for a second time it then stays. This happens when you are trying to Swap Items from ground to inventory and also can be, but occurs less often, when you right click an item in your inventory.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
Inventory
Steps To Reproduce
  • Drag item from ground over an item of the same size in your inventory
  • The menu that comes up which normally says 'Swap' will disappear

Event Timeline

Geez changed the task status from New to Need More Info.Jun 10 2016, 11:57 AM
Geez claimed this task.
Geez added a subscriber: Geez.

Hello harrisoncassidy and thank you for the report.
Is it possible that the menu disappears due to you moving your mouse slightly out of borders of the action menu? As currently the menu stays up only when the mouse is on top of it and slight movement couple pixels away from the menu will close it.
Regards,
Geez

Hello harrisoncassidy and thank you for the report.
Is it possible that the menu disappears due to you moving your mouse slightly out of borders of the action menu? As currently the menu stays up only when the mouse is on top of it and slight movement couple pixels away from the menu will close it.
Regards,
Geez

Just throwing in my two cents: I think you are correct that mouse movement is the cause, but it is *extremely sensitive*. I have been struggling with using the context menus, as well, and every player I watch on Twitch.

Perhaps it could be changed so that the context menu does not disappear with mouse movement, but clicking outside the menu will close it.?

Geez added a comment.Jun 10 2016, 5:24 PM

Hello harrisoncassidy and thank you for the report.
Is it possible that the menu disappears due to you moving your mouse slightly out of borders of the action menu? As currently the menu stays up only when the mouse is on top of it and slight movement couple pixels away from the menu will close it.
Regards,
Geez

Just throwing in my two cents: I think you are correct that mouse movement is the cause, but it is *extremely sensitive*. I have been struggling with using the context menus, as well, and every player I watch on Twitch.

Perhaps it could be changed so that the context menu does not disappear with mouse movement, but clicking outside the menu will close it.?

If the issue the original poster is talking about is the same as you and me describe, then it is a problem we are aware of and possible fixes are being worked on.

Geez closed this task as Resolved.Jun 21 2016, 3:18 PM

Hello again.
The action menu border size has been increased internally to prevent the menu from disappearing. Please let me know once next patch hits Exp or Stable branch whether the behaviour has improved or not.
Regards,
Geez