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Project Argo General Ticket Creation Rules
Updated 2,886 Days AgoPublic

  • Creating a ticket
    • Click on the PLUS (+) symbol in the upper right corner of the FT screen (next to your profile picture)
    • Select New Project Argo Bug Report
    • Fill in all the important information (proper descritpion, game version, attach files - crashdumps, pictures of visual issues, videos of sound issues) and any other info you find relevant.
    • Attach RPT and DxDiag files ( RPT tutorial below, DxDiag tutorial )
    • The more information we get the faster we are able to find and fix the issue
    • After you have filled in all the important information hit Create New Task below the ticket form
  • Version/Revision number
    • In-game > Main Menu/ Pause Menu -> lower right corner of the screen
    • Executable file -> right-click - Properties - Details tab
    • RPT file
      • Windows: C:\Users\<Name>\AppData\Local\Argo\
  • Provide as much info as possible
    • Title -> Short description of the issue, you can include some basic info like error code
    • Description -> Information about when and how crash happens - is it after certain amount of time, is it random or after performing certain action
    • Reproducibility -> use this to warn us that it might not be easy to come across this issue, you can type the repro rate [e.g. x%, (y/z)] to make sure the value is precise
    • Steps to reproduce -> if you are able to reproduce the crash by performing certain action/s please tell us how
    • Additional Information -> Anything that comes in mind and seems relevant,
      • If you know how to reproduce a crash, please include this information
    • Files - like crashdumps, DxDiag, pictures, etc., upload them to Additional Info if possible
      • Drag and Drop the zip file into the Additional Information text box
      • Click on the Upload button (little cloud with an up-arrow) and select the prepared crashdump zip in the Additional Information text box
Last Author
razazel
Last Edited
Jan 13 2017, 12:02 PM

Event Timeline

razazel created this document.Jan 13 2017, 11:50 AM
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razazel changed the title from Arma 3 General Ticket Creation Rules to Project Argo General Ticket Creation Rules.
razazel edited the content of this document. (Show Details)Jan 13 2017, 11:59 AM
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razazel edited the content of this document. (Show Details)Jan 13 2017, 12:02 PM
razazel changed the visibility from "Administrators" to "Public (No Login Required)".Jan 13 2017, 12:10 PM
This comment was removed by Dwarden.

The game ruberbands ur player a lot in any high pop server and it does it frequently for a minute or to

The night vision scope is also bugged instead of night vision it just shows day time when u look through it

This comment was removed by Geez.
Geez added a subscriber: Geez.May 23 2019, 3:30 PM
dat added a subscriber: dat.EditedJul 15 2020, 5:59 PM

hi there. I play Project Argo 14 hour's and my lever reset every time, last morning I got lever 5, the next morning my lever has been reset to lever 1 and i'm not understand...! MY NICKNAME IS (BravoSix6)

This comment was removed by Dwarden.

Thank you for Vigor. Enjoy the concept of game. Is it possiable to get better servers? While playing my character will glitch and freeze some not allowing my movement to be as smoothe as it is at times. In my opinion about the biggest issue i deal with mostly. my internet is good and useing ethernet for fastest response. The price of coins for boost and other options is kinda high seems like. no quicker than a player can save them up. Maybe that improves down the road once cabin may be fully updated? My main concern when playing a game i enjoy is how smoothe it plays far as the commands i apply while playing. I like useing controller. I would love to help whom ever I need to speak with about making this game the best it can be. Please consider the theory IT Takes Money To Make Money. The game being free to play backs that. Please consider your player base in determining how valuable the coins are to the players depending on the level they are in game. This is simple meaning if it is not over priced far as value of coins players will use more coins than normal. most games i play just a few use coins. I use coins but cant re build them quick enough to justify me useing them when i go ahead and decide to use them. I dont mind at all to spend money in games like this when I like the game. please hear my concern and please consider being sincere in trying to improve what I noticed and enjoy your results from doing so. sorry for spell error and grammer error. just a old country boy that likes gaming. I like yalls game and would love to help yall produce the best game out to the player base. the way you make your money is the in game purchases. Please be wise on how all is priced Remember you will make your money one player at a time. Let it be a slow steady growing income. you dont have to make millions off of one player. Don't try to get there in one week. Focus on numbers and keeping them is the most important concept in this industry. Attraction,addiction,unresistable,drive,most of all desire to keep going in game. very important to listen to every report from players and touch base with them. If you listen to what most say and yall can Cater to the issues as reported. And if not keep all posted on your efforts. Your results will be mind blowing. I hope this game can develope into a very awesome game down the road