In T188771#2748122, @Sheldon001 wrote:

Good Day Geez

I trust you are well.

Thank you for your reply.

To confirm we are both connected to a wired optic fibre connection while playing.

So let's say we've started a new game now with all the previous progress wiped, upon logging in we both have no issues with the beginning of the game. After every 4 hours the server will restart for optimal performance, this restart occurs 6 times a day. A few sessions of gameplay(days) will go by without any problems, then let's say (for example) the next session we log on, and we decide to head to the military airfield. For that entire session (+-3hrs) we will be at the airfield looting etc. now after that session we will log of for the day/night. Upon logging in the next day for the 1st time from the previous session the game is unplayable and we experience the problems mentioned in my previous mail.

So my question is if everything was working initially when we were playing from the beginning within in a time period of 4 - 5 days why after the 6th(just an example) day upon logging in the game suddenly becomes unplayable.

Your assistance would be greatly appreciated on this matter and if there is anything from my side that is needed to fix this issue I would be happy to assist.

Kind Regards

Good Day Geez

They wrote this to me today
so absolutely I have no idea what will be next

Hello Sheldon001.
If we understand correctly this is the issue?

Hello, there is no other provider.
If Nitrado suggests a wipe you should definitely try to do so. After all we would suggest doing so as well.

Hello j4c0b.
Do you have option to try the game on a different network so we can rule out issues with your network? Also please keep in mind that wi-fi connection is not recommended in general for online games and we would suggest switching to wired.
Regards,
Geez

Nitrado hasn't been helpful; they keep forcing me to wipe the server and refuse to acknowledge that the lag exists even with the original settings when I rented the server from them and only changed the server's name. After making the adjustments, the server works even worse than before the modifications. There doesn't seem to be any other solution for them. I’m giving up, I can no longer handle it—I've been mentally exhausted after dealing with this for 11 days, day and night, trying to solve something they simply won’t address. Do you really not have another provider for Playstation, please?

Where can I find those logos? According to which something should be found? Please?

They know it essentially I just repeat that it didn't help and they always what you see. UZ NWM I go to see how to approve protocols as is more info

It also is really hard to follow the conversation on the screenshots as you have posted only responses without the context.
From what you have posted Nitrado support always mentions the feedback tracker in relation to help with your server configuration. If you however are running on vanilla setup with no changes to the server then you definitely should mention that in communication with them.

It is possible that what you are experiencing is not the server itself but clientside issue. We would also suggest wiping the server completely and try to run it without any modified files, since you mention removing loot etc etc, that makes it already not vanilla.

or someone who would speak in Czech :( I know that the compiler often translates Hatlapatla

According to Google Translate, I am constantly referring to you:/ I don't really have it anymore, 10 days instead of playing, I deal with some lags with where you throw me like a hot potato in my mouth and with the other side I will be dissatisfied with the players that it is impossible to play.
that even the server with 1000 + loot has no lags, neither the official one has lags, and it's just that I can't even go on the field since the introduction of the Vanilla server. Nitrado claims that they moved me to a stronger hosting and the results were zero. I deliberately removed all the loot from the map here and it was still lagging.
If you're desperate, I'll give you the ID and PASSWORD of the nitrado account so you can see for yourself that I'm not lying

Also without knowledge of the context and what has been discussed with Nitrado previously it is hard to make judgements. Did Nitrado specificaly state that the lag you are experiencing is not caused by their hardware?

In T188710#2746853, @krena560 wrote:

Good morning,
it's vanilla
Nitrado referred me to you.

It also makes me a test server vanilla Chernarus

With Nitrad you can no longer entertain me always refer to you to you

Good morning,
it's vanilla
Nitrado referred me to you.

https://youtu.be/-d-8Vn707g0 Playstation 5 Slim internet 500/500 optic
https://www.youtube.com/watch?v=Os9nG6bASCk playstation 4Pro internet 250/25 xDSL
https://www.youtube.com/shorts/cl_n6s108zc?feature=share PS 5Slim internet 500/500 optic
https://www.youtube.com/watch?v=aHECIJhX8AA PS5 Slim internet 500/500 optic
https://youtu.be/3LpRVsoRSbk // ps 4Pro internet 250/25 xDSL

Hello krena560.
If you are experiencing poor performance on the server, first we suggest reverting all the files you have changed to vanilla.
If the performance issues still persist on vanilla setup, then please contact nitrado directly as they are in charge of the hardware.
If confirmed and this is caused by the changes you have made then there is nothing we can do on our end.
Regards,
Geez