As an admin i feel the frustration on a daily basis of seeing help tickets piling up whilst I am stuck in queues. Often these delays result in a player watching his character die in game,when a timely intervention could of helped. This results in players feeling frustrated and taking that frustration out on us. This spoils the players enjoyment of the game,and leads to admin stress, often now I see fellow admins staying away during peak player times to avoid these situations. This would help us increase the players positive experience of DayZ,instead of them leaving with a negative feeling about the game.