When my character got permanently stuck in "Character locked" (did not work with 5-10 min wait) , i tried to join a low pop server (not sure which one) me and my mate connected only to get "connection lost" (server crash or restart) .
So we reconnected again only to have "Character locked in database" we waited for a bit and tried another server , nothing so we waited 10 min and connected first server again still locked (also tested rebooting game , remake character etc). i tried then a couple of hours later and i still was stuck in the database (tried remaking the character before)