I may have to stand corrected. I tried hot spotting from my phone and it instantly let me in the servers. So it appears I cannot enter AP servers using my home wifi - any ideas on a fix for that? It’s just happened randomly, was always able to play before this has happened in the last month

In T175909#2524276, @Geez wrote:

Also we just checked the logs and it does not appear that there are any log attempts by Spit Tha Gawd name for the last two days.
If the login time you have provided is from today or yesterday, then there is a possibility this is a problem on your network and your connection is somehow blocked/limited.

In T175909#2524331, @Geez wrote:

Can you please do a traceroute towards the following IP? 128.0.114.32

In T175909#2518758, @Geez wrote:

In T175909#2518092, @Spittem wrote:

In T175909#2517839, @Geez wrote:

In T175909#2517770, @Spittem wrote:

In T175909#2515060, @Geez wrote:

A fix has been released with todays update. Please let us know if there are any issues still.

Still having major issues with this. Not on EXP but on regular servers. Can connect to any servers except Asia Pacific which is the servers I need. Have tried everything, deleting the game, resetting router, spamming the server, favouriting and trying to enter that way. NOTHING WORKS. Have been trying for days.

What is the location from which you are trying to connect to these servers? And do you experience any network issues?

Geelong, Vic, Australia. I never have network issues. Internet bandwidth and speed is very good, many people in different areas than me having the same issue. It allows me to enter EU servers, Community Servers, but it just gives me “Server unreachable” for every single official AP server. Going on nearly a week now I cannot play the game and I’m not the only one. This is not on EXP - just regular.

I’ve tried everything recommended and nothing fixes it, same with some of my friends. We are basically about to just delete the game and move on

Would it be possible for you to send us a specific time/Server and account when you try to connect and this error occurs so we can take a look if there is something in our logs that could lead us towards the cause?

In T175909#2518758, @Geez wrote:

In T175909#2518092, @Spittem wrote:

In T175909#2517839, @Geez wrote:

In T175909#2517770, @Spittem wrote:

In T175909#2515060, @Geez wrote:

A fix has been released with todays update. Please let us know if there are any issues still.

Still having major issues with this. Not on EXP but on regular servers. Can connect to any servers except Asia Pacific which is the servers I need. Have tried everything, deleting the game, resetting router, spamming the server, favouriting and trying to enter that way. NOTHING WORKS. Have been trying for days.

What is the location from which you are trying to connect to these servers? And do you experience any network issues?

Geelong, Vic, Australia. I never have network issues. Internet bandwidth and speed is very good, many people in different areas than me having the same issue. It allows me to enter EU servers, Community Servers, but it just gives me “Server unreachable” for every single official AP server. Going on nearly a week now I cannot play the game and I’m not the only one. This is not on EXP - just regular.

I’ve tried everything recommended and nothing fixes it, same with some of my friends. We are basically about to just delete the game and move on

Would it be possible for you to send us a specific time/Server and account when you try to connect and this error occurs so we can take a look if there is something in our logs that could lead us towards the cause?

In T175909#2517839, @Geez wrote:

In T175909#2517770, @Spittem wrote:

In T175909#2515060, @Geez wrote:

A fix has been released with todays update. Please let us know if there are any issues still.

Still having major issues with this. Not on EXP but on regular servers. Can connect to any servers except Asia Pacific which is the servers I need. Have tried everything, deleting the game, resetting router, spamming the server, favouriting and trying to enter that way. NOTHING WORKS. Have been trying for days.

What is the location from which you are trying to connect to these servers? And do you experience any network issues?

In T175909#2515060, @Geez wrote:

A fix has been released with todays update. Please let us know if there are any issues still.

Still having major issues with this. Not on EXP but on regular servers. Can connect to any servers except Asia Pacific which is the servers I need. Have tried everything, deleting the game, resetting router, spamming the server, favouriting and trying to enter that way. NOTHING WORKS. Have been trying for days. Disgraceful support, pay for a game and Connor even play it. Multiple friends having same issue on regular servers connecting to AP servers - when is this going to be fixed?????????