@Earth, you're still having issues a day later? In my experience, server reset kicks you out and you're able to join another server. If what you're saying is true, definitely needs escalation.

Just something to note...I have found that going to the initial server and starting to log, then hitting cancel prior to going into the server is a legitimate workaround. Not ideal, but is helpful and allows you to switch servers.

I was able to log into another server following being in the first server during the server reset. But prior to server reset I was unable to move freely between servers.