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game crashes after 1-5 min
Closed, ResolvedPublic

Description

i start playing and it lags a lot.. then after a while, especialy when i press 2w to sprint, the game crashes and sends me to desktop with a message from windows << dayz has stopped working>>
also i am playing with a resulotion of 1024x768 when my pc can run perfectly skyrim, league of legends and diablo 3 with the best resulotion and video options..

Details

Legacy ID
21760117
Severity
None
Resolution
Fixed
Reproducibility
Have Not Tried
Category
Game Crash
Additional Information

i know that this game is in alpha mode and i know you making a huge effort to fix bugs, etc.. but please help me..

Event Timeline

xa0xa edited Additional Information. (Show Details)May 20 2014, 6:41 PM
xa0xa set Category to Game Crash.
xa0xa set Reproducibility to Have Not Tried.
xa0xa set Severity to None.
xa0xa set Resolution to Fixed.
xa0xa set Legacy ID to 21760117.May 8 2016, 6:15 PM
R834 added a subscriber: R834.May 8 2016, 6:15 PM
R834 added a comment.May 20 2014, 9:16 PM

Please try to reproduce this issue on the latest experimental build.

When reporting a crash you need to upload a dxdiag report and the files from
C:/Users/<Name>/AppData/Local/DayZ/

Pack the files into a .rar file - if the RAR is smaller than 5000KB, you can attach it here. If it's larger, please upload it to a file sharing website and link it here.

For future reports please refer to the "How to guide"
http://feedback.dayzgame.com/how-to-user.html

Thanks

xa0xa added a subscriber: xa0xa.May 8 2016, 6:15 PM
xa0xa added a comment.May 20 2014, 9:38 PM

ok i think i upload it.. thank you

xa0xa added a comment.May 23 2014, 1:47 PM

please help

R834 added a comment.May 24 2014, 3:11 PM

Hi,

Unfortunately those are not the correct files.

If you open the Start Menu, type

%localappdata%/DayZ

into the search box and press Enter it should open the right folder.

I have this same issue and its really infuriating because i cannot play AT ALL.

xa0xa added a comment.May 25 2014, 6:17 PM

i think i uploaded the right one..

xa0xa added a comment.May 29 2014, 6:45 PM

please help..

R834 added a comment.May 29 2014, 10:56 PM

Hi,

Could you pack *all* of the files from that folder into a .rar and upload them?

Thanks

ok, i upload it.. thank you very much

xa0xa added a comment.Jun 4 2014, 10:50 AM

Now i can play for about 5 min.. then it crashes again.. also i have all the recomended System Requirements for the game but it keeps crashing after 5 min.. also a friend of mine also bought the game and he has the same problem.. please if the 10% of the players cannot play the game try to repeal the alpha mode and work to fix the problems then upload it again..thank you.. and sorry for my bad english..

Hi,

thanks for your information, however I will have to ask you to re-upload a new set of the crashdumps.

First, please make sure you are playing on the experimental build of the game.

Then delete the contents of your AppData folder.
Run DayZ.
Reproduce the crash once again.
Go to your AppData folder and pack the newly generated files into a new archive.
Re-upload them here.

Thanks a lot!

xa0xa added a comment.Jun 4 2014, 5:26 PM

thank you so much for the reply..
i am playing the verison of 0.44.123802
i do not know how to update it in the newest version.. i thought that steam is going to do that..
thanks again..

R834 added a comment.Jun 4 2014, 8:28 PM

Hi,

To access the experimental build: right click on DayZ in your Steam library, select Properties, click on the Betas tab, and chose 'experimental - Preview testing version' from the drop down menu.

You can return to stable at any time by repeating the steps and choosing 'None - Opt out of all beta programs' from the drop down.

xa0xa added a comment.Jun 5 2014, 11:02 AM

ok thank you very much.. i am doing the update now.. i will inform you for the problem.. thanks a lot for your constanly replying.. and sorry for my english..

xa0xa added a comment.Jun 5 2014, 12:22 PM

i upload it, i think is the right one.. thank you

xa0xa added a comment.Jun 8 2014, 2:03 PM

i uploaded the right one?

Thanks for the files. We'll have a look at them and let you know once we make some progress.

ok.. please keep me informed

xa0xa added a comment.Jun 17 2014, 3:20 PM

have you make any progress?

xa0xa added a comment.Jun 22 2014, 6:37 PM

have you make any progress?

xa0xa added a comment.Jun 29 2014, 3:50 PM

the problem still exists with the new update..

xa0xa added a comment.Sep 29 2014, 8:58 PM

when are you going to help me? i have post my issue for about 5-6 months..

andy added a comment.Oct 2 2014, 4:30 PM

Hi xa0xa,
terribly sorry for the late reply!
Would it be possible to reproduce the crash again and once more upload your DxDiag report and AppData folder contents?
Thank you and sorry once again,
Andy

andy added a comment.Oct 6 2014, 2:26 PM

This should be fixed by now.
Please create a new ticket if the issue persists.
Regards,
Andy