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The memory could not be read error
Closed, ResolvedPublic

Description

I have been having this (attached error) happen to me every time I play this game. It happens on multiplayer and single player also. I have done extensive research and have done everything that I know how to do to try and mitigate this error. Please help, I built this machine two weeks ago just so that I can play this game but have not been able to because of this error. If you need more information I'll be more than happy to submit it. Thank you.

Details

Legacy ID
2100586882
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash

Event Timeline

Russell set Category to Game Crash.Oct 22 2015, 10:15 AM
Russell set Reproducibility to Always.
Russell set Severity to None.
Russell set Resolution to Open.
Russell set Legacy ID to 2100586882.May 8 2016, 12:59 PM
Russell edited a custom field.
Adam added a comment.Oct 22 2015, 10:27 AM

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

The file has been added.

Hi. Have you been able to figure anything out from the game logs that I have uploaded? Sorry if I seem a little impatient, as I have bought this game 2 weeks ago and have not been able to enjoy it because of this error.

Adam added a comment.Oct 23 2015, 10:13 AM

We are investigating your issue. In the meantime try removing -maxMem=32768 parameter and see if that helps. Thanks.

As expected, It did not work. I have uploaded a new report and a picture of the error that I got. I hope that helps. Thank you for your efforts.

Adam added a comment.Oct 23 2015, 11:13 AM

Thanks for information regarding the -maxmem parameter.

Well, I seemed to have figured out the problem. The issue pertained to my wireless Afterglow headset. After unplugging the USB wireless dongle, I tried to reproduce the error and it worked. Apparently, Arma3 does not like the wireless Afterglows. Spread the word if it helps others who are having the same issue. Thank you.

dedmen closed this task as Resolved.Jun 27 2023, 8:44 PM
dedmen added a subscriber: dedmen.

Resolved in Arma 2.14
Ref T159527