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STATUS_ACCESS_VIOLATION
Closed, ResolvedPublic

Description

Game crashes 99% of the time. Tries to access restricted RAM. I am not the only one with this issue. This was for this version and the last one of the game. For more info, read Steps to Reproduce and Additional Information. I have attached the some files to this report and the rest can be accessed here: https://drive.google.com/open?id=0Bwm3L8TJd7ETUmdoWmxPeUtyRzA
https://drive.google.com/open?id=0Bwm3L8TJd7ETMFlIVW5md255TmM {F27162} {F27163} {F27164}

Details

Legacy ID
3668262205
Severity
None
Resolution
Fixed
Reproducibility
Always
Category
Game Crash
Steps To Reproduce
  1. Launch game (Arma 3 Launcher) through Steam
  2. Launch game through the launcher
  3. Screen turns black and then game crashes
Additional Information

Also tried -malloc=system, tried Dev build, tried launching without steam, tried nosplash and skip intro ad tried deleting profile. Also updated my NVIDIA driver to the most recent. And tried all the steps suggested on the FAQ on STATUS_ACCESS_VIOLATION at Bohemia Interactive

Event Timeline

Unknown Object (User) edited Steps To Reproduce. (Show Details)Oct 1 2015, 6:45 PM
Unknown Object (User) edited Additional Information. (Show Details)
Unknown Object (User) set Category to Game Crash.
Unknown Object (User) set Reproducibility to Always.
Unknown Object (User) set Severity to None.
Unknown Object (User) set Resolution to Fixed.
Unknown Object (User) set Legacy ID to 3668262205.May 8 2016, 12:51 PM
Unknown Object (User) edited a custom field.
Bohemia added a subscriber: rogerx.Oct 1 2015, 6:45 PM
Unknown Object (User) added a subscriber: Unknown Object (User).May 8 2016, 12:51 PM
Unknown Object (User) added a comment.Oct 1 2015, 6:50 PM

In that first crash message, the numbers change (0xwhatever) from time to time. But the second crash message always remains STATUS_ACCESS_VIOLATION.

Adam added a comment.Oct 2 2015, 10:51 AM

Hello, we are sorry you are experiencing issues with our game.
Could you please export your game log files from the launcher?

Steps on how to export logs from ARMA 3 Launcher:

  1. Start ARMA 3 Launcher
  2. Click the Hamburger menu tab in the launcher (Top right corner. Next to Options (Cog wheel icon) and Minimize Button)
  3. Drop down menu will appear
  4. Select: Prepare Arma Troubleshooting error and save those files
  5. A notification will pop up with the name of the generated file

Please note that the files might take a while to collect.

Attach the generated files to the ticket. If the files are too big please use some free file sharing service.

Also, please check if your page file is enabled and how big the page file is.

How to check your page file:

  1. Go to control panel
  2. Select System
  3. Select Advanced System settings in the left menu
  4. In the new popup window select Advanced and and Click settings under Performance
  5. New window will pop up. Select advanced again and check the Virtual memory tab
  6. The total paging file size for all drives number represents your page file size.

Is your hardware overlocked (CPU,GPU and RAM mainly)

Lastly, we are preparing a special .EXE of the game with extended logging capability so we can identify the problem faster and with more accuracy.
Would you be able to play the game with mentioned .EXE so we can find fix for the issue faster?
This helps us investigating your problem in a big way.

Thank you for your feedback!

Unknown Object (User) added a comment.Oct 2 2015, 6:39 PM

Ok, so I'm uploading the new log files to Google Drive: https://drive.google.com/open?id=0Bwm3L8TJd7ETeDgyaUpQbDlRUE0
Page file size: 8192MB
I wanted to note that Arma 3 has launched properly 5 times now (not in a row). It still fails quite often, but I was happily surprised to see that it did do something.
My hardware is not overclocked at all. All of it at factory settings.
I don't mind playing the game with a special.exe, please let me know what I need to do.

Unknown Object (User) added a comment.Oct 5 2015, 3:03 PM

I changed the access to whoever has the link to the drive can view. I'm sorry for the previous inconvenience, I hadn't thought of changing the settings.

Unknown Object (User) added a comment.Oct 8 2015, 4:46 AM

Update: I think it might be related to BattleEye since when I deactivate it, the game crashes but without error code. And when I activate it again, it comes up with STATUS_ACCESS_VIOLATION.
Changing other parameters doesn't seem to affect the game crashes.

it is battle eye, i had the game functioning at 110% on max settings, and then the battle eye update as of 09-01-15 or 1.52 came out i consistantly crash, and i posted on that exact same day, so ive been waiting 7days for replys on my forum post

Adam added a comment.Oct 8 2015, 9:51 AM

Could you please try reproducing the issue again without mods? Thanks.

Unknown Object (User) added a comment.Oct 8 2015, 3:44 PM

I have launched unmodded as well several times and nothing changes.
thanks for letting us know commanderreign, hoping that your comment will get them to check both our issues.

Unknown Object (User) added a comment.Oct 9 2015, 4:53 AM

I have found something that might be of interest.
I have found a way to make it launch consistently in a manner that I found quite peculiar.
I launch the game from the launcher and before the Arma III logo with the progress/loading bar appears, I switch to another window (alt+tab). Then the game launches on a separate window and once I click it I am in the game (full-screen). Although I cannot go to another window and come back to the game after that otherwise the game crashes.

Adam added a comment.Oct 9 2015, 12:15 PM

Could you please attach the dump files that are from the unmodded session? Thanks

Unknown Object (User) added a comment.Oct 9 2015, 4:41 PM

I have uploaded all the files that were in my local Appdata under Arma 3 under one zip again. Here is the link:https://drive.google.com/open?id=0Bwm3L8TJd7ETclhfbFl3X1J2Zjg

Adam added a comment.Oct 21 2015, 9:53 AM

The issue is caused by some kind of Recording Software. Try uninstalling it. That should fix the issue.

Unknown Object (User) added a comment.Oct 21 2015, 2:39 PM

I'll try it soon and report back.

Unknown Object (User) added a comment.Oct 21 2015, 2:52 PM

Ok, seems to have solved the issue for me. Thank you :)

I have not had the issue for some time But as far as recording software is concerned . I am only running NVIDIA shadow play. Could that be it?

Unknown Object (User) added a comment.Oct 22 2015, 7:26 PM

I have seen lots of people say that Arma 3 does not like any recording software. Not friendly with it, sometimes will launch other times will crash.

Adam added a comment.Oct 23 2015, 10:12 AM

Could you please share which recording software you used please?

Unknown Object (User) added a comment.Oct 23 2015, 12:31 PM

I used specifically D3DGear

Wonder if recording programs include debuggers?

I'm have the same Issue, I have recording software installed, but it isn't running. I'll randomly get a black screen where I can hear my game and can interact with it, but cannot see any thing.

I HAVE TO SAME ISSUE IN 2017