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SweetFX dxgi.dll Conflicts with ArmA 3 Launcher and Battleye Since Latest Patch
Assigned, WishlistPublic


Whenever the dxgi.dll file is present in the ArmA 3 directory (which is needed for SweetFX to work) the game will not launch. It opens the task tray icon for the arma3 executable, then instantly crashes back to desktop.

Even without the launcher or even Battleye enabled, the game still crashes to desktop after the 'loading addons' spash screen.

After the first large patch, Battleye was causing the problem whereby it would log dxgi.dll as a non-whitelisted process and fail to launch ArmA 3.

The hotfix which followed this then resolved this Battleye problem
15/06/2015 20:14:56 - Starting BattlEye Service...
15/06/2015 20:14:57 - Updating BattlEye Service...
15/06/2015 20:14:57 - Launching the game...

However the game still won't start, the launcher says Battleye started without any problems or conflicts, however the same crash bug is still appearing.

The only way for me to solve this is by dragging the dxgi.dll file out of the A3 directory, rendering SweetFX un-usable. When I remove any other SweetFX file such as the injector.ini or the d3d9.dll, the game will still crash, there seems to be an underlying problem with the dxgi.dll file.

I've checked with other users of SweetFX and they have said they cannot get their game to start up without disabling it since the update. I've also tried the latest and older versions of SweetFX to no avail.

This is likely a DirectX problem causing the .dll module to conflict with the game.

Log files attached were too big so uploaded to MEGA.NZ!GFd0XA5a!kX_3UGZEJyHCsFSjx7eDMGMWLF8rf7c8v6Ltlynii1I


Legacy ID
Game Startup
Steps To Reproduce

Add any version of SweetFX to the latest patch of ArmA 3

Attempt startup with or without Battleye

Watch 'Loading addons' splash screen followed by a black game window which then quickly disapears and crashes to desktop.

Additional Information

I've had this issue before, and it was solved by a registry key change. This new problem however, is caused by the newest ArmA 3 patch, and I would like to see it resolved as SweetFX is a harmless colour application which makes ArmA look much more pleasing on the eyes for a lot of people.

Event Timeline

TOMMEH edited Steps To Reproduce. (Show Details)Jun 15 2015, 9:51 PM
TOMMEH edited Additional Information. (Show Details)
TOMMEH set Category to Game Startup.
TOMMEH set Reproducibility to Always.
TOMMEH set Severity to None.
TOMMEH set Resolution to Open.
TOMMEH set Legacy ID to 56079592.May 8 2016, 12:14 PM
Adam added a comment.Jun 16 2015, 8:25 AM

Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.