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d3d error - dxgi_error_device_removed
Closed, ResolvedPublic

Description

Have a Nvidia 660gtx not overclocked. I tested so many Solutions but no one was right. Deleted the Drivers reinstalled...Installed older Graphic Drivers still issue. Directx from Arma3 directory installed..still issue. {F25986} {F25987}

Details

Legacy ID
29477864
Severity
None
Resolution
Open
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Start Game after a few seconds in the menue game crashes

Event Timeline

ofice edited Steps To Reproduce. (Show Details)Apr 8 2015, 9:37 PM
ofice set Category to Game Crash.
ofice set Reproducibility to Always.
ofice set Severity to None.
ofice set Resolution to Open.
ofice set Legacy ID to 29477864.May 8 2016, 11:51 AM
Adam added a comment.Apr 9 2015, 8:50 AM

Hello,
Thank you for reporting the issue.
We need crash dump files from this folder to analyze your problem.
C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package, please?
Archive smaller than 5000 KB can be attached directly to the ticket. For bigger archives, please use some free sharing service and post link here.

How to find correct crashdump file:
Try to make the crash happen
Look into crashdump folder
Upload crashdump with latest date in name (crashdump is rpt + bidmp + mdmp file with same name). Please try to provide as many crashdumps as possible, it helps us investigating the problem in a big way.

Thank you.

http://feedback.arma3.com/how-to-user.html

ofice added a subscriber: ofice.May 8 2016, 11:51 AM
ofice added a comment.Apr 9 2015, 6:47 PM

The File is uploaded

Try the 344.75 drivers, they were the only ones to stop my crashes.

edit: Spoke too soon, still same crashes as before.

ofice added a comment.Apr 10 2015, 2:57 AM

The 344.75 didn't help.Same crash same issue value.

Adam added a comment.Apr 10 2015, 8:53 AM

thank you for your report and files. It seems that your problem is that DirectX crashes. This may be from various reasons, such as outdated DirectX, outdated drivers, overclocked CPU or GPU [by manufacturer or user] and many more.

Sadly, there is nothing that can be done from our side. I linked this problem to bug number #0000579, where you can read useful tips in comments. Also, please check out the forums page for another useful tips:
http://forums.bistudio.com/showthread.php?147598-Endless-DXGI_ERROR_DEVICE_REMOVED-Crashes

Sorry for the inconvenience, have a nice day.

@ofice u might gonna need to format your pc like wat im gonna do because i have the same issue

@SidestepsPvP Yeah good luck with that, I've tried reformatting twice and every other suggestion out there. Problem still remains.

Ah well at least we have our official answer now which is basically: "You're on your own"

Can i get my money back or not?

Adam added a comment.Apr 13 2015, 4:32 PM

If you want to refund our product please head over here http://support.bistudio.com

I cannot help you with that matter

Thank you

dedmen closed this task as Resolved.May 20 2020, 3:44 PM